DUTIES AND RESPONSIBILITIES
• Recruit partner agencies for the Food Rescue Program and prepare, submit, and maintain all required program documentation, both paper and electronic.
• Train and support Food Shuttle partner agencies in retail recovery best practices, ensuring proper handling and safe distribution of donated food. Ensure all agencies meet food safety and reporting standards.
• Assist the Agency Relations Coordinator with aspects of agency operations within the Food Bank service area, including program communications, agency reporting, and meetings.
• Contribute to achieving annual Food Rescue pound distribution goals.
• Oversee the Agency Food Rescue Program with a focus on agency participation, compliance, performance and tracking.
• Assist the Director of Food Sourcing & Operational Support with recruitment and donor recognition efforts for retailers participating in the Food Rescue Program.
• Regularly gather and document feedback from neighbors and retail partners to enhance customer service, improve operational impact, and support community engagement; track and share testimonies to assist Development efforts.
• Collaborate with the Director of Food Sourcing & Operational Support to deliver timely and effective solutions to operational issues within the Food Rescue Program.
• Monitor and analyze monthly agency reports, auditing submissions against distribution records for accuracy and completeness.
• Collaborate with the Director of Food Sourcing & Operational Support to develop strategies that enhance customer service and overall partner satisfaction.
• Maintain up‑to‑date agency partner retail files, including current agreements and Food Safety Certifications.
• Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
• Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.
• Flexibility: Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Ability to modify daily work schedule when needed.
• Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.
• High School diploma or equivalent required, bachelor’s degree preferred but not required.
• Two or more years of relevant field experience working with sales and networking.
• Non-profit or human services experience.
• ServSafe Food Handlers Certification required or must be obtained within 90 days of permanent employment.
COMPENSATION & BENEFITS
Pay Rate: $48K-$52K based on qualifications and experience. Benefits include medical, dental, life, and long-term disability insurance. Simple IRA retirement plan with matching contribution. Paid Time Off (PTO) and twelve (12) paid holidays.
Please send resume and cover letter to [email protected].
Inter-Faith Food Shuttle envisions a hunger free community. Our mission is to feed our neighbors, teach self-sufficiency, and grow healthy foods by cultivating innovative approaches to end hunger. As a Feeding America partner food bank, the Food Shuttle distributes over 13 million pounds of food per year, half of which is fresh produce. From Grocery Bags for Seniors, BackPack Buddies, and School Pantries; to Community Health Education and Mobile Markets; Catering and Culinary Job Training; and Community Gardening and a 16-Acre Farm; we go directly to the point of need to empower people and overcome the burden of hunger.