Sr. Manager, Pilots & Strategic Initiatives

Food Bank
Sr. Manager, Pilots & Strategic Initiatives

The Senior Manager, Pilots and Strategic Initiatives is a new position that was created to ensure that new initiatives receive the attention they need. The Manager will have day-to-day responsibility for every component of supporting new pilot launches. As such, successful candidates will bring a broad range of skills, interests, and a keen attention to detail. The ideal candidate will possess expert project management skills, strong leadership, a keen eye for prioritization, and an affinity for data.
This work will expand over time to include phasing programs out of the pilot stage and into viable solutions, incorporating people experiencing hunger, community partners, volunteers, and MFB staff. So, the ability to partner and effectively collaborate are also vitally important.

End date
Opportunity type
Programs / Agency Relations / Clients
Job responsibilities

Develop and launch pilot projects; convert successful pilots to established programs:
• Research and identify organizations that have the potential to partner with MFB.
• Meet with potential partners to introduce pilot concepts and gauge interest.
• Manage the process of formalizing relationships that meet pilot objectives, complement MFB programming, and provide services in specific focus areas — education, economic mobility, housing, workforce development, etc. — including writing partnership agreements or MOUs.
• Plan logistics for and facilitate partnership meetings.
• Ensure accurate records are maintained in all aspects of the pilot creation process, including partnership documentation, food orders, surveys, and service insights to inform best practices.

Coordinate, communicate and foster collaboration:
• Support relationships with external partners including MFB Network Partners and other social service organizations.
• Work closely with MFB distribution operations colleagues to ensure that all requests for food resources are smoothly integrated into existing processes.
• Work closely with key programs staff to stay abreast of trends in the network, share learnings, and support alignment between the two groups.
• Work closely with key analytics and technology staff to support data collection efforts to measure pilot impact.
• Serve as a key connector between the Strategy Group, other MFB staff, and Feeding America.

Application qualifications

Experience + Qualifications
• 3+ years of non-profit, social service experience.
• 2+ years of high-level project management, data collection, and reporting experience.
• Bachelor's degree or equivalent experience in building and managing complex, multi-disciplinary pilot programs.
• Honesty, integrity, and commitment that puts people experiencing food insecurity at the center of everything we do.
• Passionate self-starter, with the ability to prioritize and be flexible in a fast-paced work environment.
• Ability to synthesize large amounts of information in order to lead and guide day-to-day efforts toward desired outcomes.
• Demonstrated ability to build and maintain meaningful relationships with diverse internal and external stakeholders in a collegial manner.
• Superior oral and written communication skills.
• Effective facilitation skills, including in virtual settings.
• Strategic thinker, with the ability to work in ambiguity.
• A high degree of competency in the MS Office suite, particularly Excel, PowerPoint, and Word, and the ability to learn new applications quickly.


Medical, Dental, Vision Insurance
Life Insurance
403(b) plan

How to apply

Send COVER LETTER and RESUME to: [email protected]

About the organization

For more than four decades, the Maryland Food Bank has been our state’s leading food assistance organization, delivering food to underserved communities and marshaling the collective impact of more than 1300 community-based organizations. MFB strives to help the approximately 2 million food-insecure people in Maryland today get access to healthy food, as a means of enabling brighter futures. In late 2018, MFB expanded its core mission to include efforts to address the root causes of hunger, with the goal of helping more Marylanders become financially stable and food secure.
In 2019, the Maryland Food Bank joined Feeding America’s Ending Hunger Community of Practice, a group of 80+ food banks committed to addressing hunger’s root causes, in addition to more traditional programming. To accelerate our re-entry into this work post-pandemic, MFB recently created a Strategy Group, a testing and learning lab where new ideas and promising practices can be explored and evaluated. As part of that group, the Senior Manager, Pilots and Strategic Initiatives position will be based in our Baltimore office and will report to MFB’s Executive Vice President & Chief Strategy Officer.

Additional information

The most important qualification for all Maryland Food Bank employees is their commitment to our mission: “Feeding people, strengthening communities, and ending hunger for more Marylanders.”