FAQs about Giving

Have questions about donating to Feeding America? Get answers to some of the questions most often asked about donating.

Donating and donation options

  • You can donate online or by calling our Donor Services team at 1-800-910-5524.

    You can also donate by mail by sending our mail donation form along with your check to:

    Feeding America
    P.O. Box 96749
    Washington, D.C. 20090-6749

  • Feeding America uses third-party services to ensure that your donation and information are secure. You can read more in our Privacy Policy and Donor Privacy Policy about the information received from you. Also, we are a PCI-compliant organization.

  • If you make an online gift using Feeding America's website, we will automatically send a receipt to the email you used to make your donation. If you do not see a receipt for your gift in your inbox or SPAM folder, please visit the Account Center.

    If you donated by phone or mail, you'll receive an official, printed confirmation letter and receipt in the mail.

    If you need a copy of your donation receipt, don't hesitate to contact our Donor Services team at 1-800-910-5524.

  • Feeding America has an employer matching gift program. Once you confirm that your company will match your gift to Feeding America, please contact us at [email protected].

    Once we confirm that we have received your gift, we will complete the appropriate matching gift paperwork and send it to your company for processing.

Donor accounts and managing your gift

  • You can manage your giving using your Donor Account. Simply submit your email address to receive your log-in information.

    If you are a member food bank, you can log into HungerNet to manage your profile, submit a job or find event information. 

  • We understand that circumstances change, and you may not be able to continue a monthly gift. If you donated through the mail or over the phone, please call us at 1-800-910-5524 to stop your monthly donation.

    You can cancel your monthly gift in your Account Center if you donate online with a credit card. Click the contributions tab and edit the monthly donation you want to cancel. Next, select the cancel gift option under your payment amount and confirm that you would like to cancel your gift. Your cancellation will be effective immediately, and no further payments will be processed.

  • If you signed up for monthly giving by mail or over the phone, your deduction will either be on the fourth of every month or the nineteenth of every month. If you registered to be a monthly donor online, your automatic payment will occur one month from the day you sign up.

  • If you donated by December 31st, Feeding America will send you a copy of your tax statement by mail or email in February. Be sure to keep an eye on your mailbox or your junk folder. You can always view your gift history in the Account Center.

    If you need a copy or you have questions about your tax statement or giving history, please get in touch with our Donor Services team at 1-800-910-5524.

  • You can call our Donor Services team at 1-800-910-5524 to update your payment information, gift amount, or contact information. You can also use the Account Center to update your contact information. We do not recommend you send changes or updates to your credit card by postal mail for security reasons.

  • We are grateful for your donation and support. Your donation allows us to provide more meals to our neighbors facing hunger and support food banks and food programs in your community.

    Like many organizations, Feeding America considers all donations to be nonrefundable. However, we may consider refunds on a case-by-case basis. Please check our  Donation Refund Policy page for more information.

Communication preferences

  • Please call us at 1-800-910-5524 or contact us online to request removal from our mailing list. You may also mail your removal request to us at:

    Feeding America
    161 North Clark Street
    Suite 700
    Chicago, IL 60601

  • Click the unsubscribe link at the bottom of any email we have sent, or contact us online to request removal from our email list.

  • If you wish to reduce the amount of mail you receive from Feeding America, please call us at 1-800-910-5524 and ask to speak with Donor Services. There are various options for reduced mailing schedules, and we welcome your call to discuss these options with us.

  • It takes approximately four to six weeks to remove a donor from our mailing list entirely.

Where does my donation go?

  • Donations to Feeding America support our entire mission, including providing food and funds to local food banks. However, we cannot earmark funds for a specific location, state, or food bank.

    If you are interested in donating to your local food bank, we invite you to use our food bank locater and select the "Give Locally" option on its profile or visit their website directly.

  • Every dollar donated to Feeding America allows us to secure and distribute at least 12 pounds of food (10 average-sized meals). We rescue food from manufacturers, retailers, and growers on behalf of local food banks. Your donations help us secure and transport that food and pay the staff who make it all possible.

    Read more about the impact of dollars donated to Feeding America.

  • The Feeding America network relies on Individual, Corporate and Foundation support to fund our hunger-relief efforts nationwide.

If your question is not answered here, please contact us.

For questions about services for Feeding America members, please log into your HungerNet account.