FAQ

How do I donate?

You can donate online or by calling our Donor Services team at 1-800-910-5524.

You can also donate by mail by sending our mail donation form along with your check to:

Feeding America
P.O. Box 96749
Washington, D.C. 20090-6749

Will my donation be used wisely?

We invest 98% of all donations into programs and services that feed our neighbors. This includes collecting and distributing food donations to front-line organizations like food banks, food pantries, and soup kitchens. And, only 0.3% of our total budget covers overhead and administrative costs.

Feeding America was recognized for its commitment to transparency, accountability, and financial responsibility by Charity Navigator, GuideStar, and Forbes.

Will I get a receipt for my donation?

If you make an online gift using Feeding America's website, we will automatically send a receipt to the email you used to make your donation. Unfortunately, these emails may fall into your spam or junk folders.

If you donated by phone or mail, you'll receive an official, printed confirmation letter and receipt in the mail. Unfortunately, due to the coronavirus pandemic, we are experiencing a delay in receiving and processing donations. Therefore, if you have mailed a gift, there will be an additional delay before receiving your receipt. We appreciate your patience and support during this time.

If you need a copy of your donation receipt, don't hesitate to get in touch with our Donor Services team at 1-800-910-5524.

How can I make a food donation or product donation?

Feeding America accepts a variety of excess food and grocery donations from companies of all sizes. Companies can reach out to our Food Industry Partnerships team for further information.

However, Feeding America does not accept food donations from individual community members. If you are an individual looking to donate food, we encourage you to contact your local food bank about their current needs and process.

Can I donate in someone's honor or memory of a loved one?

You can make an online donation in someone's honor. Learn more about your options for donating in someone's honor, including our shipping timeline for physical cards, adding a personalized message, and collecting donations in memory of a loved one.

Can my company match my gift?

Feeding America has an employer matching gift program. Once you confirm that your company will match your gift to Feeding America, please get in touch with us about submitting your company's match form online. You can also mail your form to:

Feeding America
Matching Gifts
161 N Clark St, Suite 700
Chicago, IL 60601

Once we confirm that we have received your gift, we will complete the appropriate matching gift paperwork and send it to your company for processing.

If I donate to Feeding America, will my donation go to my local food bank?

Donations to Feeding America support our entire mission, including providing food and funds to local food banks. However, we cannot earmark funds for a specific location, state, or food bank.

If you are interested in donating to your local food bank, we invite you to use our food bank locater and select the "Give Locally" option on its profile or visit their website directly.

How can I cancel my monthly gift?

We understand that circumstances change, and you may not be able to continue an automatic monthly gift. Please call us at 1-800-910-5524 to stop your monthly donation or lower your monthly amount.

How do I change my address or payment information?

You can call our Donor Services team at 1-800-910-5524 to update your payment information, gift amount, or contact information. We do not recommend you send changes or updates to your credit card by postal mail for security reasons.

 
How can I find my local food bank?

Locate your local food bank here.

How can I be removed from the mailing list?

Please call us at 1-800-910-5524 or contact us online to request removal from our mailing list. You may also mail your removal request to us at:

Feeding America
161 North Clark Street
Suite 700
Chicago, IL 60601
How can I unsubscribe from the email list?

Click the unsubscribe link at the bottom of any email we have sent, or contact us online to request removal from our email list.

How can I reduce the amount or frequency of the mail I receive from Feeding America?

If you wish to reduce the amount of mail you receive from Feeding America, please call us at 1-800-910-5524 and ask to speak with one of the Direct Marketing Associates. There are various options for reduced mailing schedules, and we welcome your call to discuss these options with us.

How long will it take before I stop receiving mail from Feeding America?

It takes approximately four to six weeks to remove a donor from our mailing list entirely.

Who supports Feeding America?

The Feeding America network relies on Individual, Corporate and Foundation support to fund our hunger-relief efforts nationwide.

When will my monthly giving by credit card or bank transfer be processed?

If you signed up for monthly giving by mail or over the phone, your deduction will either be on the fourth of every month or the nineteenth of every month. If you registered to be a monthly donor online, your automatic payment will occur one month from the day you sign up.

Is my online donation secure?

Feeding America uses third-party services to ensure that your donation and information are secure. You can read more in our Privacy Policy and Donor Privacy Policy about the information received from you. Also, we are a PCI-compliant organization.

How is it possible to provide at least ten meals with just one dollar?

Every dollar donated to Feeding America allows us to secure and distribute at least 12 pounds of food (10 average-sized meals). We rescue food from manufacturers, retailers, and growers on behalf of local food banks. Your donations help us secure and transport that food and pay the staff who make it all possible.

Read more about the impact of dollars donated to Feeding America.

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