Elizabeth City, North Carolina
This position provides an essential role within the organization. Working under the direction of the Director of Operations, the Warehouse Operations Manager is responsible for oversight of warehouse operations, fleet operations, and volunteer management at the FBA warehouse site. The key areas of responsibility include leading the entire warehouse team in the following areas: AIB compliance, cleanliness and sanitation, personnel leadership and assignment oversight, training compliance, logistics support, and inventory control, as well as participating in key organizational committees and working groups such as serving as the Food Safety Administrator, and memberships in the Safety Committee, the Food Safety Committee, and the Food Recall Committee.
Principal Activities:
Working under the direction of the Director of Operations, the Warehouse Manager is responsible for direct line supervision of warehouse operations, fleet operations, and volunteer management at the main warehouse. Responsibilities include but are not limited to:
WAREHOUSE:
Ensure/Verify all safety and sanitation rules are followed in compliance with Feeding America, AIB, and Food Bank of the Albemarle operating guidelines, regulations and policies
Ensure that all daily, weekly, and monthly cleaning, maintenance, and temperature logs are current and accurate
Manage activities in a cost-effective manner
Lead morning safety meetings
Monitor Daily/Weekly/Monthly sanitation and pest control checklists for completion – Verify completion to standard.
Working with the Director of Operations, provide oversight, communication and coordination for Facility preventive and corrective maintenance
Prior to arrival and acceptance of any load, verify all Bills of Lading and Invoices are accurate and available to receiving staff for verification during delivery
Working with the Warehouse Lead, verify optimal rotation of all stock in coolers, freezers and on warehouse floor
PERSONNEL:
Lead and communicate goals, team objectives and priorities
Prepare daily work assignments for warehouse personnel
Assign personal to complete receiving and associated stock functions (daily)
Assign personal to complete order fulfillment/pull functions (daily)
Assign personal to complete custodial/sanitation and pest control functions (daily)
Assign personal to complete inventory support functions (as needed)
Approve and ensure timely and accurate employee timecards
Perform periodic checks of employee adherence to FBA Operating Standards and provide corrective guidance when necessary
Participate in team member selection, hiring & training; reviews performance and develops team member retention strategies
TRAINING:
Attend food safety classes, acquire, and maintain ServSafe and HACCP certification
Pursue, acquire and maintain forklift certification
Determine safety, equipment, professional development, and other training needs of transportation and warehouse staff
Develop, coordinate, and schedule completion of safety and health standards training for all staff
Continually monitor and evaluate the department and staff. Provide coaching to build skills to improve performance and discipline when necessary, to meet the expectations of the organization
Coordinate and deliver new employee training to ensure adequate understanding of tasking and performance requirements
LOGISTICS:
Oversee and verify fleet and equipment maintenance
Working with the Transportation Lead, verify and report key performance indicators related to the Food Bank transportation fleet to include, but not limited to on-time delivery tracking, driver errors, and safety/damage controls
Focus on error reductions throughout the Distribution Center
Manage logistics relationship with agencies to ensure compliance with Feeding America, AIB and Food Bank of the Albemarle operating guidelines, regulations, and policies
Supervise all activities ensuring that the goals and objectives for each program is achieved
Ensure customer satisfaction for all product donors
INVENTORY CONTROL:
Verify that warehouse team maintains inventory control, including rotation of product, receiving and distribution completed daily, proper tagging, and accurate monthly inventory counts
Manage product recovery function to guarantee maximum product into the area, compliance of recovered goods with external regulatory bodies, and good work environment for employed and volunteer staff in product recovery
Complete and verify all CERES-related reporting associated with warehouse operations
CSFP:
Working with the Warehouse Lead, oversee/coordinate all warehouse activities related to CSFP Packing
Working with the Warehouse Lead, oversee/coordinate staging and inventory segregation of received CSFP Product
OTHER:
Serve as the Food Safety Administrator for the organization
Standing member of the Food Safety Committee
Standing member of the Food Recall Committee and management team
Standing member of the Safety Committee
Other related duties as assigned
PHYSICAL REQUIREMENTS:
Must be able to lift up to 50 pounds repeatedly
Must be able to bend, stand, stoop, and work on their feet
Prolonged standing, walking, moving
Routine entry and work inside industrial refrigerators and freezers
TRAVEL:
Some travel may be required to carry out the duties and responsibilities of this position
EDUCATION AND EXPERIENCE:
Bachelor’s Degree or equivalent work experience and certification in related field such as project management required
Experience working in a fast-paced production environment with 3 – 5 years’ warehouse and/or supervisory experience
Two years’ job experience in food industry
REQUIRED SKILLS AND ABILITIES:
Demonstrate conscientiousness, professionalism, and integrity
Ability to work independently, as a member of management, and as a team member
Willing to pursue appropriate professional development opportunities
Must have the ability to supervise volunteers performing warehouse related duties
Able to coach employees and volunteers and interact professionally with the public
Excellent written and verbal communication skills and ability to speak in public effectively
Must possess and maintain a valid, state-issued Driver’s License with previous 3 years' safe driving history
Knowledge of Forklift operation and safety procedures required
Must demonstrate excellent organizational skills
Must be able to prioritize workflow while motivating and leading staff
Must adhere to Food Bank of the Albemarle’s Drug and Alcohol Policy
Must authorize a North Carolina Criminal Record Check and Motor Vehicle Report
Must adhere to and champion Food Bank of the Albemarle’s Safety Policies
Proficient in the use of Microsoft applications including Excel, Word, and Outlook, and able to work in a Microsoft 365 environment
SIMPLE IRA - up to 3% matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off - Vacation
Paid time off - Sick
For a copy of the application form, please send an email requesting the FBA Employment Application form to
Human Resources at fbalbemarlejobs@gmail.com
or visit https://afoodbank.org/about-us/employment
You must submit the FBA application and an up-to-date resume as part of your application package.
Based in Elizabeth City, NC, Food Bank of the Albemarle works with over 100 hunger relief partners operating 145 programs to serve men, women, and children experiencing food insecurity in the 15 counties of the northeastern North Carolina region. Our vision is that one day, our communities will be hunger-free through direct assistance, support, services, advocacy, and education.
Please do not send inquiries, call, or attempt to deliver resumes to Food Bank of the Albemarle, FBA Board Members, or FBA staff.
Additional inquiries may be directed to Human Resources at fbalbemarlejobs@gmail.com