Role & Responsibilities
Set performance expectations to meet all Key Performance Indicators (KPI).
Oversight of all facets of the warehouse operations including the inventory, safety, American Institute of Baking (AIB) standards, safety, security, maintenance, scheduling, IT tasks and operational efficiency standards, Standard Operating Processes (SOP), and basic foundations of receiving, selecting, and shipping in the entire facility. Oversight of all financial budgets, audits and all external partners and vendors.
Manage the fleet and drivers including oversight of all strategic initiatives, budgets, safety components, and all contracts including fuel, equipment and oversight of all DOT standards and regulations.
Oversight of the 117K square foot LEED Certified Building including the grounds, operations, maintenance, cleaning, AIB standards, USDA, City and State audits, BERDO agreements and all facets of the building. Oversee the budgets, vendors, contracts, safety, including capital expenditures, expansions, and all attributes to maintain and protect the facility and team GBFB.
Oversight of the Cross Dock operations and all 600+ partner agencies including Memorandum of understanding- (MOU) with all facets of the operation.
Maintain communications within all areas of the business to provide customer support relative to scheduling, preparation, and dissemination of relevant information and updates in a timely fashion.
Directly manage 4 direct reports, Warehouse, Transportation, Inventory and Agency Relations associates, providing mentorship, training, and development opportunities. Along with direct reports, have oversight to cover for the Chief Operating Officer and manage 75% of the team.
Publicly represent GBFB through internal and external engagement opportunities, sharing the critical aspects of the mission.
Familiarity with emerging technologies in logistics and supply chain management.
Proven experience in logistics network design and optimization.
Perform other related duties as assigned.
Skills & Qualifications
Bachelor’s degree is required with preference on an advanced degree.
Strong Business and Financial Acumen.
20+ years demonstrated work experience in customer service and solid performance in a lead role in supply chain and logistics required.
Must be available to participate in external events as needed; some flexible hours may be required.
Available to work occasionally evenings and weekends, ability to travel to participate in Feeding America meetings.
Genuine appreciation of GBFB’s mission and the ability to communicate it.
Excellent written, oral, interpersonal, and communication skills including public speaking and group training.
Ability to lead in both a strategic and tactical manner while providing guidance and specific direction on an individual basis.
Excellent customer service skills and professionalism.
Proven ability to work in a collaborative environment as a strong team leader.
Strong project management and logistical skills.
Intermediate proficiency in Microsoft Office suite, Salesforce, NetSuite, AGI, or other warehouse/transportation management systems.
Ability to prioritize, be initiative-taking, have knowledge, insight to solve both tactical and strategic initiatives.
Must be comfortable representing GBFB in a positive professional manner in various arenas.
Diligence and ability to quickly adapt to evolving needs within the entire production process is essential.
Ability to be flexible while balancing competing priorities in a challenging environment and ability to meet all deadlines.
Demonstrated leadership and management skills including coaching, mentoring, collaboration, conflict management, and team building.
Excellent work ethic, achievement oriented, and sense of humor.
Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB.
Medical and Dental coverage are available to all full-time and part-time employees who work a minimum of 30 hours a week and their dependents effective upon hire date.
Life Insurance provided at no cost, including accidental death and dismemberment (AD&D) insurance.
Domestic Partner Insurance
Employer Paid Short Term Disability is provided at no cost to eligible employees and will replace income up to 60%.
Employer Paid Long Term Disability is provided at no cost to eligible employees and pays 60% of base salary should an employee become totally disabled for more than 13 weeks.
Flexible Spending Accounts allow employees to reimburse themselves for certain health care and dependent care with tax-free money from their paycheck.
401(K): New team members are automatically enrolled in the 401(k) on their date of hire and have the option to change the status at any time.
Please visit: https://www.gbfb.org/home/careers and submit an application.
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map.
The Greater Boston Food Bank is a member of Feeding America, the nation’s largest hunger-relief organization.
Through compassion and action, together we can create a hunger free Eastern Massachusetts.
GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust, and Our Eastern Massachusetts Community.
GBFB Core Competencies
GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB’s overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work.
The GBFB Competency Framework focuses on six Core Competencies:
Contributes to a High Performing Team
Builds a Shared Commitment
Empowers Others
Drives Continual Improvement
Communicates Collaboratively
Displays Authenticity and Transparency
Affirmative Action/EEO statement
GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.