The Supply Chain Support Coordinator provides operational, inventory, and customer service support to the Supply Chain Team. This position supports order processing, inventory management, agency distributions, food receipt tracking, waste reduction efforts, and food safety compliance. This role provides cross-functional support to multiple departments, helping ensure efficient operations, effective communication, and the successful distribution of food resources throughout the organization. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger.
Assist with processing incoming orders and creating new orders accurately and promptly each day while adhering to set deadlines.
• Monitor warehouse inventory levels on all perishable commodities and ensure products are utilized before product expirations by working with necessary departments.
• Coordinate gleaning and food recovery initiatives to maximize the utilization of donated and purchased products, reduce food waste, and facilitate timely distribution to partners and neighbors.
• Assist with customer service support to the Network Relations Department by working with the local Network Service Managers on agency distribution, orders and special requests.
• Assist Supply Chain Coordinator with product receipting, tracking, scheduling and reporting of food acquisitions.
• Active participation in staff and departmental meetings as requested.
• Provide backup support to Supply Chain and Gleaners teams as needed.
• Adjust tasks and assignments as needed to meet the changing needs of the team.
• Ensure compliance and adherence to all food safety guidelines according to GFB, Feeding America, AIB, USDA, ISDH and any other applicable processes or regulations for safe and sanitary production and storage of all products.
• All other duties as assigned.
Education and/or Experience of Supply Chain Support Coordinator :
• High school diploma or equivalent experience; secondary education or relevant certification a plus
• Prior experience in customer service, logistics, supply chain, warehousing and data management is desired
Other Relevant Skills and Abilities of the Supply Chain Support Coordinator :
• General knowledge of warehouse processes and warehouse systems, intermediate PC skills including Microsoft Office applications, WMS and ERP.
• Ability to thrive in a fast-paced, dynamic environment while adapting to changing priorities
• Excellent interpersonal, oral, written communication skills
• Strong attention to detail and data accuracy
• Ability to work independently and as part of a team
• Ability to read, write and to understand instructions
• Problem solving – identifying and resolving problems in a timely manner; developing alternative solutions; working well in group problem solving situations
• Ability to communicate professionally and respectfully with all staff members, agencies, volunteers, and donors
• Ability to perform basic math functions, (addition, subtraction, multiplication and division)
• Ability to count accurately and maintain accurate records
• Understands warehouse inventory
• Be accountable and meet deadlines on a consistent basis
• Maintain a positive attitude
14 paid holidays 3 Paid Sick Leave Day, Federal Holidays, 2 Volunteer Days & Birthday
Learning & Development Opportunities
Company paid vision, long-term disability, $50,000 life AD&D
Paid Life and Long-Term Disability Insurance
Maternal, parental & caregiver leave
On-site Gym
Wellness programs
403(b) Plan with up to 4% match
Monthly attendance bonus
Earn up to 10% incentive pay
Apparel allowance
Since 1980, Gleaners’ commitment to fighting hunger through innovation, collaboration and teamwork has placed our organization as one of the leaders in the Feeding America network. We are proud to be a certified Good Wages Initiative employer through EmployIndy, offering a living wage and employer-sponsored health insurance.