The Strategic Operations Sr. Director serves as a strategic advisor and execution partner to the President & CEO and Executive Team. This role coordinates key activities, communications and cross-functional initiatives; gathers information from internal and external stakeholders to support timely, informed decisions; and advances organizational priorities through alignment, accountability and effective execution. The position provides strategic guidance, facilitates collaboration, leads special projects and ensures key decisions move from strategy to results.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Strategic Leadership & Execution (30%)
• Serve as a strategic advisor to the President & CEO on organizational priorities, opportunities and challenges
• Lead enterprise-wide strategic initiatives and cross-functional projects on behalf of the President & CEO and Executive Team
• Track strategic priorities, organizational goals, executive commitments and key performance indicators; identify and communicate risks, barriers and opportunities requiring attention
• Facilitate organizational priority setting and resource alignment
• Develop executive-level presentations, analyses, dashboards, reports and messaging for the President & CEO’s use with the Executive Team, staff, Board and other audiences
• Work independently while providing timely updates and maintaining alignment with key stakeholders
Executive Team Coordination (20%)
• Coordinate and facilitate Executive Team meetings, retreats and planning sessions, including developing agendas and ensuring follow-through on decisions and action items
• Identify and coordinate key programs and projects that require organization-wide communication
• Foster cross-departmental collaboration to remove barriers and improve effectiveness
• Support a leadership culture focused on accountability, empowerment and continuous improvement
• Lead special projects that span multiple departments
Board Support (15%)
• Partner with the President & CEO and board liaison to plan Board and committee meetings, including agendas, materials, strategic presentations and follow-up
• Ensure consistent and timely information sharing across Board committees and Executive Team leaders
• Support Board orientation, education, retreats and strategic planning
• Prepare mid-quarter President & CEO updates and recommend content for Board communications
Office of the President & CEO Support (20%)
• Coordinate the President & CEO’s strategic priorities and help maintain focus on key organizational needs
• Conduct research and analysis and prepare briefing materials for meetings, speaking engagements and stakeholder interactions
• Prepare executive correspondence, presentations and communications
• Represent the President & CEO in meetings and initiatives as delegated
• Coordinate communication and calendar alignment among the President & CEO, internal and external stakeholders and the executive assistant
Organizational Culture & Stakeholder Engagement (15%)
• Promote NTFB’s values and support effective change communication
• Strengthen information sharing and collaboration across teams
• Build positive relationships with NTFB staff, community leaders, partner agencies, donors and other key stakeholders
• Identify and support opportunities for innovation and continuous improvement
• Perform other tasks and duties as assigned
SUPERVISORY RESPONSIBILITIES:
• No direct supervisory responsibilities. The role leads enterprise-wide initiatives and cross-functional project teams through influence, coordination and delegated authority.
MINIMUM QUALIFICATIONS:
Education/Certifications:
• Bachelor’s degree required
• Master’s degree in business, nonprofit management or a related field preferred
Special Knowledge/Skills/Abilities:
• Strong strategic thinking and problem-solving skills, with the ability to translate complex information into actionable recommendations
• Outstanding written, verbal, interpersonal and executive communication skills
• Proven ability to develop audience-specific PowerPoint presentations and other executive-level materials
• Strong executive presence and relationship-building skills, with the ability to influence at all levels without direct authority
• Strong organizational, meeting facilitation and project management skills, with the ability to manage multiple priorities and deliver results
• High degree of diplomacy, emotional intelligence, discretion, integrity and sound judgment
• Ability to use data and insights to inform decisions and actions
• Knowledge of organizational effectiveness, strategic planning, change leadership and risk-informed decision-making
• Ability to build trusted relationships and collaborate effectively with senior leaders, staff, board members and external stakeholders
• Advanced proficiency in Microsoft Office applications and analytics tools
• Commitment to NTFB’s mission and core values of integrity, collaboration and compassion
Experience:
• Seven to ten years of progressively responsible experience leading strategic projects, cross-functional initiatives or organizational change
• Experience supporting senior executives and boards of directors
• Experience in a mission-driven organization preferred
• Demonstrated success leading strategic projects and change initiatives
NTFB Offers:
100% paid medical, dental, vision, short-term disability and basic life insurance
Paid time off and 11 paid holidays annually
Supplemental life insurance
Long-term disability
Flexible spending accounts
Paid parental leave
Automatic employer 403(b) retirement plan contributions
Training and development opportunities
Employee assistance program
Wellness and social events
Tuition reimbursement
Employee recognition program
*Benefits will vary depending on the employment type and are subject to change at the discretion of NTFB.
Apply on our careers site: https://recruiting.paylocity.com/recruiting/jobs/Details/4616286/NORTH-…
Founded in 1982, the North Texas Food Bank (NTFB) is a nonprofit hunger relief organization that distributes donated and purchased foods through a network of nearly 500 Partner Agencies and Organizations in 12 counties.