Program Service Manager

Manage Gleaners’ hunger relief distribution activity via G2G, within the Gleaners service area.
Serve as primary point of contact for all assigned G2G Sites to ensure the highest level of customer service.
Work as a liaison between the G2G Sites and other internal departments.
Work collaboratively across departments in Gleaners organization to ensure the achievement of operational efficiencies.
Manage and ensure compliance with all Feeding America requirements, Gleaners and government regulations (TEFAP) and local health codes where applicable through monitoring visits, inspections with proper tracking and documentation, including site compliance.
Expand and leverage community partnerships within assigned programs to recruit new and/or enhance current distribution sites, with regard to storage capacity, volunteers, leadership development, or other needs as identified.
Provide guidance on any hunger relief efforts in assigned service area in collaboration with internal and external partners to strengthen the existing network.
Collaborate with Advancement & Finance Departments in Fund Raising Efforts and Grant Management.
Ensure that G2G and Home Delivery Program Standard Operating Procedures (SOPs) and other documentation are regularly reviewed, updated, and shared as needed.
Active participation in staff, departmental, board or board committee meetings as requested.
Contribute to the development and management of the annual operating budget.
Provide input for organizational communications, including story bank, newsletter, website content, etc.
Provide information for Feeding America’s Network Activity Report, biennial audit, fiscal year end audit, and other reports as needed.
Perform all other duties as assigned.