Montana Food Bank Network is a statewide nonprofit organization serving communities and Network Partners across Montana. We are a small organization with a significant statewide mission, and our technology environment reflects both the opportunities and challenges that come with operating a lean organization. The CTIO serves as a department of one, supplemented by external vendors and technology partners when specialized expertise or additional capacity is needed. This structure requires a different kind of technology leader. The successful candidate must be comfortable operating at both the strategic and highly practical levels; developing the systems and technology strategy MFBN needs for the future while personally supporting the everyday technology needs.
Knowledge, Skills, and Abilities Demonstrated Ability to:
• Independently administer and troubleshoot an organizational technology environment.
• Support Windows-based endpoints and modern cloud-based business applications.
• Advanced experience administering Microsoft 365 or comparable enterprise productivity environments.
• Advanced experience administering Microsoft Active Directory
• Experience with ERP systems, Microsoft Dynamics Experience highly preferred
• Manage users, permissions, identity, access, devices, applications, and security controls.
• Troubleshoot technology issues from initial employee report through resolution.
• Understand networks, endpoints, cloud services, cybersecurity, integrations, APIs, and enterprise applications.
• Experience with Cisco and Meraki products is desirable.
• Evaluate and improve business processes using technology.
• Implement and support automation and emerging AI technologies.
• Manage external technology vendors and service providers.
• Manage multiple competing technology priorities independently.
• Develop clear technical documentation and operating procedures.
• Explain technical concepts to individuals with little or no technical background.
• Train employees with varying levels of technology proficiency.
• Develop trusted working relationships throughout an organization.
• Identify long-term system solutions rather than repeatedly addressing symptoms.
Minimum Qualifications Bachelor's degree in information technology, information systems, computer science, cybersecurity, business technology, or a related field; and six or more years of progressive experience in a similar position and/or performing similar tasks. OR An equivalent combination of education, technical training, certifications, and directly related professional experience that provides the knowledge and abilities necessary to successfully perform the position.
Compensation and Benefits ● The annual compensation range for this position is $101,000 - $118,500, depending on qualifications and experience. ● Retirement: Simple 401(k) plan with a 3% employer match
● Paid Time Off: Generous PTO package, with newly hired exempt employees accruing 8.3 hours per pay period (~216 hours annually)
● Additional Leave: 16 paid holidays, bereavement, and parental leave is provided
● Comprehensive medical coverage with three plan options (Bronze, Silver, and Gold), including employer-paid options for employees. Contact Human Resources for plan details.
● $50 monthly cell phone stipend ● $25,000 employer sponsored Accidental Death and Dismemberment Life Insurance Policy
We encourage individuals with transferable skills and experience to apply. Please submit your resume and cover letter to [email protected]. Priority screening will begin on Monday, September 14, for initial review for consideration; however, the position will remain open until it is filled. Your cover letter should describe your interest in joining Montana Food Bank Network, how your experience has prepared you to build and lead a technology function in a small, mission-driven organization, and your approach to modernizing systems, supporting users with varying levels of technical expertise, and thoughtfully leveraging emerging technologies such as AI and automation. Please also highlight an example of a significant technology implementation or transformation you have led and the impact it had on the organization.
We are Montana’s only statewide food bank and partner food bank of Feeding America. We serve 330 Network Partners—including community food banks, pantries, schools, senior centers, and shelters—united by a shared mission to end hunger across our state. In addition to distributing food, we advocate for long-term policy solutions to strengthen public nutrition programs and address the root causes of hunger. Our hunger relief programs are BackPack, Child Nutrition, Hunters Against Hunger, Mail-a-Meal, Retail Food Rescue, and SNAP outreach.
Review the full announcment and job description at: https://mfbn.org/career-opportunity/