The Vice President of Operations is responsible for strategically leading the management and day to day functions of acquiring, producing, storing, and distributing over 6 million pounds of food each year. Working closely with the CEO and CFO and leading the operations team, the VP of Operations is the driving force behind the critical role of all food and distribution partnerships for the Chester County Food Bank. It is critical to be able to execute the goals of the existing operations activities while providing leadership and management to the operations team and serving as a key member of the organization’s leadership team. This position supervises the Sr. Director of Distribution Operations, Sr. Director of Culinary Operations, Sr. Manager of Community Partnerships, and the Food Resource Manager.
ESSENTIAL FUNCTIONS:
The essential functions include, but are not limited to the following:
• Foster a mission-driven organization in support of CCFB strategic goals while ensuring organizational effectiveness and efficiency.
• Promote a culture of integration and coordination among staff and volunteers across departments.
• Ensures that the responsibilities and accountability of all direct reports are defined and understood and coaches, trains, and evaluates direct reports regularly with both formal and informal feedback.
• Responsible for compliance with Feeding America food bank standards for affiliate food banks, federal, state and local expectations related to food safety and handling and all related audits.
• Provide leadership and direction for all warehouse and kitchen operations and execution, ensuring efficiency, proper safety, customer service, cleanliness, and effectiveness.
• Responsible for developing administrative policies and standard operating procedures as needed and updating existing ones for optimum performance, safety, and effectiveness.
• Provide supervision and support to all aspects of food sourcing including, but not limited to, contacting, coordinating, and maintaining an effective food procurement network. Including manufacturers, retail growers, special delivery programs, product delivery programs, retail rescue, food purchasing, state and federal agencies (SFPP, TEFAP, PASS), disaster relief and all necessary personnel engaged in the network.
• Supervise and support all aspects of transportation and logistics and ensure compliance with all local, state, and federal transportation laws.
• Supervise and ensure compliance with all Food Safety requirements across all aspects of the operation.
• Develop and manage systems and procedures for receiving, distributing, and transferring inventory that result in effective and accurate inventory control.
• Develop and manage a program to ensure that vehicles, equipment, and the physical plant are maintained to standard and contract recommendations.
• Evaluate each area of operations, perform safety and cost analysis to recommend necessary system changes or enhance service to community partners.
• Prepare monthly, quarterly, and annual reports based on established KPI’s.
• Establish trust and credibility throughout the organization and community as an effective leader that is solution oriented towards solving business challenges with high moral and ethical standards.
• Collaborate with the Leadership Team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the strategic objectives of CCFB.
• Serve as a member of the Business Continuity Team to respond to emergencies, weather, or other related matters covered in the Business Continuity Plan.
• Develop, monitor, and administer departmental budgets according to policy and procedures.
• Develop, establish, and promote positive strategic relations through direct contact with key community stakeholders and partners, representing CCFB with clients, business partners, donors, and the public.
• Other duties and projects assigned by the CEO.
MINIMUM QUALIFICATIONS (Knowledge, Skills, and Abilities):
• 10 years of direct operational management experience (food banking, warehouse management, distribution, supply chain, purchasing, and logistics) with appropriate level of supervisory experience.
• Strong skills in working with integrated inventory/accounting software to ensure the highest inventory management.
• Previous work experience in a non-profit organization and/or in an operational role with multi-functional organization.
• Interpersonal, persuasion, and negotiation skills to deal with internal and external business relations.
• Management skills to successfully perform the planning, directing, reporting, and administrative responsibilities of this position.
• Technology: Comfortable managing platforms and spreadsheets related to inventory and data.
• Problem Solving: Identify and resolve problems in a timely manner as well as skillfully gather and analyze information.
• Communication: Speak clearly and persuasively in positive or negative situations, demonstrate group presentation skills, and conduct productive meetings.
• Delegation: Delegate work assignments, give authority to work independently, set expectations, and monitor delegated activities.
• Leadership: Inspire and motivate others to perform well and accept feedback from others.
• Management Skills: Involves staff in planning, decision-making, facilitating, and process improvement; be available to staff; provide regular performance feedback; develop subordinates’ skills and encourage growth.
• Safety and Security: Observe safety and security procedures and use equipment and materials properly.
• Valid Driver’s license and ability to drive vans, pick up trucks, and box trucks.
• Forklift certification preferred or willing to obtain.
Annual Paid Time Off
11 Paid Holidays
Health Insurance Plan covered at 95% for the employee
Dental Plan covered at 100% for the employee
SIMPLE IRA plan with organization matching
Employer Long Term Disability
Employer Family Medical Leave Policy
Free Daily Lunch
TO APPLY:
Please email your resume & cover letter to: [email protected]
MISSION: We mobilize and educate the community to ensure access to nutritious and familiar food.
The Chester County Food Bank was formed in 2009 to address the escalating hunger problem in the county. Our primary goal was, and still is, to have a viable, sustainable organization that secures, manages, and distributes food to those in need.
Today, we are the central hunger relief organization serving more than 100 Community Partners in Chester County, PA. Through our network of food cupboards, hot meal sites, shelters, and other social service organizations, we distribute more than 6.1 million pounds to our neighbors with limited or uncertain access to adequate food.
We are, however, more than food drives that put cans on shelves. We take a steadfast approach to provide food and build support for our neighbors in need while raising awareness and engagement among all our communities.
Salary: $105K-$115K per year
This job is 100% onsite and would require the candidate to be within reasonable commuting distance to our Exton, PA headquarters.
EQUAL OPPORTUNITY: The Chester County Food Bank considers candidates for all positions based on qualifications and without regard to race, color, religion, gender, national origin, genetic information, age, physical or mental disability, sexual orientation, marital status, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable federal, state, and local laws.