The Bilingual Food Donor Coordinator- LTE (FDC) will play a vital role in SHFB’s robust food sourcing function by working closely with and supporting the Supply Chain Department. The FDC will play an integral role in the procurement of donated food, with the goal of increasing the quantity, quality, and variety of foods sourced with specific focus on the retail channel. This is a limited term position with an expected duration of 22 months.
Position Responsibilities & Essential Functions
>Serve as a liaison to our retail food donors; including retail partners, manufacturers, and other local donors.
>Prepare and present reports documenting donations and trends.
>Review MTD/YTD activity of our donors and plan donor visits accordingly.
>Cultivate new donor relationships.
>Strengthen existing donor relationships.
>Collaborate with new donors on SOPs and best practices.
>Implement donor recognition for each donor on a regular basis.
>Work to increase culturally responsive food donations/donors.
>Actively work to increase agency enablement and increase retail donations.
>Catalog donor visits and aim to better understand the role visits have on donations.
>Conduct necessary training for agency pickups at retail donors.
>Oversee the retail donor receipting process on MealConnect (MC).
>Provide internal and external MC trainings, while being internal MC point person.
>Maintain communication with all departments to identify potential issues and opportunities for donor improvement(s).
>Participate in Feeding America network related calls and conferences.
>Provide occasional representation of Second Harvest at food industry events.
>Assist in data entry and management in various databases (e.g. CERES and MC).
>Collaborate with staff to ensure needs of donor, agencies, and SHF are being met.
>Perform any other duties as needed to fulfill our mission, drive our vision and abide by our values.
Required Education/Experience
>Minimum of two years of experience providing excellent customer service.
>One Year experience building relationships with external vendors or partners.
>Valid Driver’s License and good driving record.
>Ability to successfully pass background check.
>Food safety certification must be secured within the first year of employment.
>Fluency in both written and verbal English and Spanish.
Preferred Education/Experience
>Associate’s Degree in a related field; equivalent combination of experience, education and training is equally preferred.
>Experience and/or knowledge of grocery industry practices.
>Lived experience with the impacts of systemic racism or marginalization.
Benefit package includes:
>Health Insurance (we pay 90% of premium for full-time employees)
>Dental Insurance
>Vision Insurance
>401(k) Retirement Plan with 5% match
>Short Term Disability Insurance
>Long Term Disability Insurance
>Life and AD&D Insurance
>Generous Paid Time Off starting at 23 Days per year.
>15 Paid Holidays per year
>Employment Transition Pay
View full job description and apply here:
https://recruiting.paylocity.com/Recruiting/Jobs/Details/4067458
At Second Harvest, we believe that healthy food belongs to us all. Since 1986, we have supported our neighbors to achieve food security across 16 counties in southwestern Wisconsin. As a food bank, we work with a network of over 300 food distribution partners to achieve our strategic goals of nutrition security and food equity for all.
Vision- Everyone in our community has enough nutritious food to thrive.
Mission- Second Harvest exists to end hunger in southwestern Wisconsin.
Values– Integrity | Trust | Humility | Inclusion | Equity | Innovation