Position Summary
The Manager, Fundraising Volunteers, is responsible for the strategic recruitment, engagement, and management of volunteer fundraising leaders and committees that advance The Greater Boston Food Bank’s (GBFB) philanthropic goals. This role oversees key volunteer bodies—including the Women Fighting Hunger Committee, Corporate Advisory Council, and other fundraising-focused groups—and builds scalable engagement models that deepen donor relationships and expand revenue generation.
Working cross-functionally with Advancement senior management, frontline fundraisers, and events staff, this position ensures volunteers are equipped, supported, and activated to meet ambitious fundraising targets while strengthening GBFB’s community of advocates.
This role has a matrixed reporting relationship: the Chief Advancement Officer provides strategic direction and goal alignment, while the Senior Vice President of Philanthropic Partnerships oversees day-to-day management, execution, and performance.
Role & Responsibilities
Volunteer Fundraiser & Committee Management
Lead the recruitment, onboarding, training, and ongoing management of volunteer fundraisers across the Women Fighting Hunger Committee, Corporate Advisory Council, and additional ad hoc or pilot fundraising groups.
Manage a portfolio of volunteer leaders, actively cultivating relationships, setting expectations, and providing strategic guidance to achieve fundraising goals.
Develop and distribute tools, materials, and resources to support effective peer-to-peer fundraising and volunteer-led outreach.
Partner with Advancement senior management to pilot and scale new volunteer fundraising models, engagement opportunities, and events.
Support committees in expanding year-round engagement strategies beyond single events, increasing retention and long-term value.
Support committee leaders in internal and external communications.
Corporate Advisory Council & Board Working Groups
Coordinate the onboarding, engagement, and management of the Corporate Advisory Council and relevant Board Working Groups (e.g., Endowment, Engagement).
Ensure alignment between volunteer activities and GBFB’s strategic priorities, particularly in advancing corporate partnerships and long-term philanthropic initiatives.
Facilitate communication between volunteer groups and internal stakeholders, ensuring clarity of goals, progress, and outcomes.
Fundraising Strategy & Execution
Collaborate with frontline fundraisers and the events team to support volunteer-driven fundraising campaigns, including peer-to-peer efforts and special events such as the Women Fighting Hunger Breakfast.
Track and analyze volunteer fundraising performance, providing regular reporting and insights to inform strategy and optimize results.
Conduct benchmarking and research on peer organizations to identify innovative engagement and fundraising practices.
Donor & Volunteer Engagement
Serve as a primary point of contact for volunteer fundraisers, ensuring a high level of responsiveness and relationship management.
Partner with Donor Relations and Advancement Operations to support stewardship efforts, including acknowledgments, communications, and recognition initiatives.
Empower volunteers to confidently represent GBFB’s mission and impact in their networks.
Data Management & Reporting
Maintain accurate and up-to-date records of volunteer and donor engagement in Salesforce.
Generate reports and dashboards to monitor progress against fundraising goals and inform Advancement senior management and volunteer stakeholders.
Ensure data integrity by capturing and entering key interactions, notes, and outcomes from volunteer-led activities.
Administrative & Operational Support
Provide administrative support to committees and volunteer groups, including:
Scheduling meetings and coordinating logistics
Preparing and distributing agendas and materials
Recording and sharing minutes, action items, and recommendations
Tracking follow-ups and accountability against goals
Support volunteer involvement in planning and executing events, ensuring seamless coordination with internal teams.
All other duties as assigned.
Skills & Qualifications
5–7+ years of experience in fundraising, volunteer management, or nonprofit development.
Demonstrated success managing volunteer leaders or advisory groups tied to revenue generation.
Strong project management and organizational skills with attention to detail.
Experience working with CRM systems (Salesforce preferred) and using data to drive decision-making.
Excellent interpersonal and communication skills, with the ability to influence and motivate volunteers.
Ability to work collaboratively across teams and manage multiple priorities in a fast-paced environment.
Relationship management and stakeholder engagement
Strategic thinking and execution
Data-driven decision making
Volunteer motivation and leadership development
Operational rigor and follow-through
Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in an office environment.
Ability to sit for up to 3 hours at a time.
Ability to lift up to 25 pounds with or without assistance.
Ability to use hands for simple grasping and fine manipulations.
Ability to travel based on business needs.
Work Location
Each job posting must include one of the two bullet points below:
Hybrid: This role follows a hybrid schedule working in accordance with GBFB’s hybrid work policy on the team’s designated days. This schedule is subject to change based on the organization’s mission to end hunger.
minimum of 30 hours a week and their dependents effective upon hire date.
• Life Insurance provided at no cost, including accidental death and dismemberment (AD&D) insurance.
• Domestic Partner Insurance
• Employer Paid Short Term Disability is provided at no cost to eligible employees and will replace income up to 60%.
• Employer Paid Long Term Disability is provided at no cost to eligible employees and pays 60% of base salary should an employee become totally disabled for more than 13 weeks.
• Flexible Spending Accounts allow employees to reimburse themselves for certain health care and dependent care with tax-free money from their paycheck.
• 401(K): New team members are automatically enrolled in the 401(k) on their date of hire and have the option to change the status at any time.
How to Apply: Please visit: https://www.gbfb.org/home/careers and submit an application.
About the Organization
The Greater Boston Food Bank (GBFB) is the engine behind Eastern Massachusetts’ hunger-relief system. As the largest food bank in New England, we fuel a distribution network that provides more than 92 million meals every year to our neighbors across 190 cities and towns. Our work empowers the 1 in 3 Massachusetts residents facing hunger to put healthy food on their tables. A member of the Feeding America network, we are among the largest food banks in the country and work with 600 Agency Partners across Eastern Massachusetts. Through hunger relief, community engagement, research, advocacy, and thought leadership, we have the power to end hunger here.
The Greater Boston Food Bank is an equal opportunity employer, and we work diligently to attract, recruit and retain talented employees with diverse backgrounds who have developed a variety of professional skills and experiences that enhance our organization’s ability to make a real difference in the lives of the people in our community.
Affirmative Action/EEO Statement
GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.
You have the power to help end hunger here. Join us.