FAQ

How do I make a donation?
How can I find my local food bank?
How can I make a product donation?
Can I make a donation in someone’s honor/in memory of a loved one?
How do I send in my company’s matching gift form?
Will I get a receipt for my donation?
How can I be removed from the mailing list?
How can I unsubscribe from the email list?
How can I reduce the amount or frequency of the mail I receive from Feeding America?
How long will it take before I stop receiving mail from Feeding America?
Will my donation be used wisely?
If I donate to my local food bank, am I also donating to Feeding America?
Is my donation tax-deductible?
Who supports Feeding America?
How do I change my monthly giving method of payment, monthly amount, or stop payment?
When will my monthly giving donation by credit card or bank transfer be processed?



 How do I make a donation?

You can make a financial donation online, by calling 1-800-910-5524 or mailing our donation form.


 How can I find my local food bank?

Locate your local food bank here.


 How can I make a product donation?

Your local food bank can assist you in determining what items they need at the present time. If you wish to donate grocery products directly to your local food bank, visit our product donation page.


 Can I make a donation in someone’s honor/in memory of a loved one?

Yes. More and more people are choosing alternative gift options for birthdays, holidays, memorials and many other occasions. Visit our honor/memorial donation form to make an honor or memorial gift. Fill in the blank space with the names and addresses of who you would like to receive an honor card. Or, if you are making a gift in memory of a loved one, please provide the name and address of who the card should be sent to, who the gift is in memory of, and who made the gift.


 How do I send in my company’s matching gift form?

First, make sure that our organization meets your company’s requirements for matching (some companies can only provide a match for specific types of institutions). Once you have verified that your company will match a gift to our organization, please send their form to:

Feeding America
Matching Gifts
Donation Processing Center
PO Box 96749
Washington, DC 20090-6749

Once we confirm that we have received your gift, we will complete the appropriate matching gift paperwork and send it to your company for processing.

 

 Will I get a receipt for my donation?

Yes, once your donation has been processed, you will receive a confirmation letter and receipt that you can keep for your personal records. You should receive this acknowledgement four to six weeks after we receive your donation.



 How can I be removed from the mailing list?


Please call us at  1-800-910-5524 or contact us online to request removal from our mailing list.

You may also mail your removal request to us at:

Feeding America
35 East Wacker Drive
Suite 2000
Chicago, IL 60601



 How can I unsubscribe from the email list?

Click the unsubscribe link at the bottom of any email we have sent, or contact us online to request removal from our email list.


 How can I reduce the amount or frequency of the mail I receive from Feeding America?

If you wish to reduce the amount of mail you receive from Feeding America, please call us at 1-800-910-5524   and ask to speak with one of the Direct Marketing Associates. There are various options for reduced mailing schedules and we welcome your call to discuss these options with us.



 How long will it take before I stop receiving mail from Feeding America?

It takes approximately four to six weeks to fully remove a donor from our mailing list.



 Will my donation be used wisely?

Yes! Feeding America is proud to share with you our 98 percent Charitable Commitment rating, reported in the 2013 edition of Forbes Magazine’s annual survey of major charities. This rating was determined by the percentage of total financial and product donations devoted to programs.



 If I donate to my local food bank, am I also donating to Feeding America?

Over 200 food banks and food rescue organizations are members of the Feeding America network. Each is a separate 501(c)(3) non-profit organization. Only donations directly to the Feeding America national office support the national network of food banks. If you are interested in learning more about your local Feeding America Member, search for your local food bank.  

 


 Who supports Feeding America?

The Feeding America network relies on Individual, Corporate and Foundation support to fund our hunger-relief efforts nationwide.



 How do I change my monthly giving method of payment, monthly amount, or stop payment?

If you are an online monthly donor, you may visit the gift service center to make any changes to your account. Otherwise, to make any changes to your account, please contact our Donor Services Representative at 1-800-910-5524 . For security reasons, we do not recommend you send changes or updates to your credit card by postal mail.



 When will my monthly giving donation by credit card or bank transfer be processed?

If you signed up for monthly giving by mail or over the phone, your deduction will either be on the fourth of every month or the nineteenth of every month. If you registered to be a monthly donor online, your automatic payment will occur one month from the day you sign up.