The Warehouse Manager is responsible for direct oversight of warehouse operations, fleet operations, and volunteer management at the main warehouse.
Supervisory Responsibilities:
Responsible for oversight of approximately fifteen employees and occasional oversight of volunteers assisting in the warehouse
Responsibilities include but are not limited to:
WAREHOUSE:
• Ensure compliance with Feeding America, AIB, and Food Bank of the Albemarle operating procedures
• Ensure that all daily, weekly, and monthly cleaning, maintenance, and temperature logs are current and accurate
• Ensure all safety and sanitation rules are followed
• Manage activities in a cost-effective manner
PERSONNEL:
• Lead and communicate goals, team objectives and priorities
• Prepare daily work assignments for warehouse personnel
• Assign personal to complete receiving and associated stock functions (daily)
• Assign personal to complete order fulfillment/pull functions (daily)
• Assign personal to complete custodial/sanitation functions (daily)
• Assign personal to complete inventory support functions (as needed)
• Approve and ensure timely and accurate employee timecards
• Participate in team member selection, hiring & training; reviews performance and develops team member retention strategies
TRAINING:
• Determine safety, equipment and other training needs of transportation and warehouse staff
• Develop, coordinate, and schedule completion of safety and health standards training for all staff
• Continually monitor and evaluate the department and staff. Provide coaching to build skills to improve performance and discipline when necessary, to meet the expectations of the organization
LOGISTICS:
• Oversee fleet and equipment maintenance
• Measure and analyze key performance indicators; on-time delivery tracking, driver errors and safety/damage controls
• Focus on error reductions throughout the Distribution Center
• Manage all aspects of relations with agencies to ensure compliance with Feeding America, AIB and Food Bank of the Albemarle operating guidelines, regulations, and policies
• Supervise all activities ensuring that the goals and objectives for each program is achieved
• Ensure customer satisfaction for all product donors
INVENTORY CONTROL:
• Ensure that warehouse team maintains inventory control, including rotation of product, receiving and distribution completed daily, proper tagging, and accurate monthly inventory counts
• Manage product recovery function to guarantee maximum product into the area, compliance of recovered goods with external regulatory bodies, and good work environment for employed and volunteer staff in product recovery
OTHER:
• Serve as the Food Safety Administrator for the organization
• Standing member of the Food Safety Committee
• Standing member of the Food Recall Committee and management team
• Other related duties as assigned
Physical Requirements
• Must be able to lift up to 50 pounds repeatedly
• Must be able to bend, stand, stoop, and work on their feet
• Prolonged standing, walking, moving
• Routine entry and work inside industrial refrigerators and freezers
Travel
Some travel may be required to carry out the duties and responsibilities of this position.
Education and Experience:
• Bachelor’s Degree or equivalent work experience and certification in related field such as project management required
• Experience working in a fast-paced production environment with 3 – 5 years’ warehouse and/or supervisory experience
• Two years’ job experience in food industry
Required Skills and Abilities:
• Demonstrate conscientiousness, professionalism, and integrity
• Ability to work independently, as a member of management, and as a team member
• Willing to pursue appropriate professional development opportunities
• Must have the ability to supervise volunteers performing warehouse related duties
• Able to coach employees and volunteers and interact professionally with the public
• Excellent written and verbal communication skills and ability to speak in public effectively
• Must possess and maintain a valid, state-issued Driver’s License with previous 3 years safe driving history
• Knowledge of Forklift operation and safety procedures required
• Must demonstrate excellent organizational skills
• Must be able to prioritize workflow while motivating and leading staff
• Must adhere to Food Bank of the Albemarle’s Drug and Alcohol Policy
• Must authorize a North Carolina Criminal Record Check and Motor Vehicle Report
• Must adhere to and champion Food Bank of the Albemarle’s Safety Policies
• Proficient in the use of Microsoft applications including Excel, Word, and Outlook, and able to work in a Microsoft 365 environment
Paid Time Off:
Full time employees will accrue vacation and sick leave in accordance with FBA’s personnel policies.
Health Insurance:
FBA has a group plan and full-time employees are covered by Blue Cross Blue Shield of NC. FBA covers 98% of the premium cost for this health insurance plan. FBA also covers the full premium costs for dental insurance, AD&D, and life insurance. Insurance will be effective on the 91st day of employment. Dependent care under these insurance plans is also available with the employee paying the full cost through payroll deduction.
Retirement:
Full time employees are eligible to participate in a Simple IRA plan to which FBA offers a matching contribution up to 3%.
1. Send email requesting the FBA Employment Application form to Human Resources at [email protected] or visit https://afoodbank.org/about-us/employment/ to download a copy of the application
2. Complete the application, ensuring all required fields are filled in.
3. Email COMPLETED APPLICATION AND RESUME to Human Resources at [email protected] . Please put the Position Title you are applying for in the subject line. We accept applications and conduct interviews based on the performance requirements for each position as it becomes available. Applications that do not indicate which position is being applied for will not be considered
4. Do not send inquiries, call, or attempt to deliver resumes to Food Bank of the Albemarle, FBA Board Members, or FBA staff.
5. Additional inquiries may be directed to Human Resources at [email protected]
Based in Elizabeth City, NC, Food Bank of the Albemarle works with over 100 hunger relief partners operating 145 programs to serve men, women, and children experiencing food insecurity in the 15 counties of the northeastern North Carolina region. Our vision is that one day, our communities will be hunger-free through direct assistance, support, services, advocacy, and education.