Updated June 14, 2018
Feeding America’s Collection and Use of Personal Information:
Feeding America collects Personal Information supplied to us voluntarily by supporters, volunteers, and visitors to this Website. We may use such voluntarily provided information to improve our understanding of your interests, to improve our services, or to contact you for future support. In order to utilize certain features of our site or receive information from Feeding America or make a donation, you may choose to provide Personal Information. If you do submit information to us, we will use that information for the purposes for which it was submitted. We may also use your information in other ways, such as to contact you about other Feeding America activities and/or fundraising campaigns, to conduct matching on Facebook or other social media, or as otherwise disclosed to you at the point of collection. We may also use your name, postal address and telephone number(s) to contact you offline. We may share your Personal Information with certain nonprofit or commercial organizations, including your designated local food bank in the Feeding America network based on the address you provide, so that they may contact you about products, services or offers that we think would be of interest to you. If you do not wish us to contact you offline, receive such mailings or share your information with these organizations, you may opt-out by contacting us in accordance with the “Opt Out” section of this policy.
Feeding America uses third-party vendors to provide services on this Website and in offline business operations. The information that you submit on this site may be provided to those vendors on a confidential basis so that those vendors can provide services (such as maintaining our database, sending email messages, facilitating fundraising activities, or processing credit card transactions) on our behalf.
Feeding America uses the non-personally identifiable Aggregate Data information to improve the design and content of the Site and to enable Feeding America to personalize your Internet experience. Feeding America may use the Aggregate Data to analyze Site usage as well as create services and/or products to fit your needs. Also, Feeding America shares this Aggregate Data with Feeding America’s related entities, advertisers, partners, and/or other third party vendors. Feeding America shall own such Aggregate Data and maintain copies of such as part of its records.
Use of Email Address:
When you donate to Feeding America or sign up on our Website, take an advocacy action, share your story or complete some other data form, you will be asked to supply your email address. Feeding America does not sell or rent your email address to any third party. Feeding America does share your email address with local food banks in the Feeding America Network. Email addresses gathered from donors or subscribers to Feeding America are only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, to member food banks, and to contracted service providers and vendors for purposes of providing services relating to our communications with you.
Feeding America and its network of member food banks will only use your email address to send information about Feeding America and our network (such as news and events, special programs, and fundraising). From time to time, we may send out email messages that might include information about like-missioned organizations and companies, but we do not provide them with access to any Personal Information that you have provided.
Your California Privacy Rights:
To request a copy of the information disclosure provided by Feeding America pursuant to California law, please contact us.
Feeding America welcomes your comments and participation on its site. However, you acknowledge that if you send us creative suggestions, stories, photos, videos, ideas, notes, drawings, concepts, or other information, the information shall be deemed, and shall remain, the property of Feeding America. By submission of any information to us, you assign to us and we shall exclusively own all now known or hereafter existing rights to such information and shall be entitled to unrestricted use of the information for any purpose whatsoever, commercial or otherwise, without compensation.
As a user of this site, you are responsible for your own communications and are responsible for the consequences of their posting. Therefore, do not impersonate another person and not transmit material to us that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it; do not send material that reveals trade secrets, unless you won them or have the permission of the owner; do not send material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; do not send material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; and do not send sexually explicit images, advertising or solicitations of business, or chain letters.
You represent and warrant that any information and/or material you post or provide to Feeding America through any medium is truthful, accurate, not misleading, not confidential property of others, and not in violation of any other third party’s rights. Furthermore, you acknowledge and agree that all submissions will become the property of Feeding America and that Feeding America has the right to publish or republish the submission for any type of use including for promotional and advertising purposes without compensation to you of any kind. Should your submission include third party materials, you grant, represent and warrant that you, as well as the owner of such content, have expressly granted Feeding America a royalty-free, perpetual, irrevocable, world-wide exclusive license to use the submission in any manner, media or form now known or hereafter developed. Feeding America shall have the right to sublicense its rights.
Types of Cookies We Use
We may use the following types of cookies on our site:
Session cookies – these are temporary cookies that remain in the cookie file of your browser until you close the browser. This cookie is automatically placed onto your browser by the server software.
Analytical cookies – Our website uses third-party cookies, such as Google Analytics and ClickTale cookies (third party cookies) for the following purposes:
- a cookie to record the time of your first visit to website, the time of your most recent visit to the website and the time of your current visit;
- a cookie to record your device type;
- a cookie to record your geolocation;
- a cookie to record which page(s) you visit on the website;
- a cookie to record how long you stayed on the website;
- a cookie to record how you located our website (i.e. Google search, keyword, link from other page etc.); and
- cookies to provide additional analytical data regarding your use of our site.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. However, outside of the Google Analytics platform, Feeding America may use unique IDs to link Personal Information to Google Analytics data. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page. You can additionally opt out of ClickTale without affecting your use of our site by disabling the ClickTale service here.
Third Party “Cookies”:
More broadly, we may work with data providers to target advertising to you personally, through online and offline methods including email, display media and direct mail. This advertising may be directed to you because you visited or logged in to our website. When we generate this advertising, data we collect from you through online cookies and other technologies may be combined with other de-identified data (such as a hashed, non-readable email or postal address) in order to tailor ads to you based on your preferences and other information about you. To learn more about targeted advertising, these providers, or how you may opt out, please visit the DAA’s consumer choice page at http://www.aboutads.info/choices.
If you wish, you can usually adjust your browser so that your computer does not accept cookies:
- Go to the heading "Manage Cookies" and click onto the option you prefer, either stopping cookies being installed, or notifying you of them;
- From the list provided, click onto the program which your computer uses; if this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" − an explanation of how to delete cookies will appear, then follow the instructions.
Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer.
How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser program your computer uses. You can follow the appropriate instructions for your specific browser type at https://www.aboutcookies.org, or visit your internet browser’s “help” section. (Please note that this link will open a new window and will lead to an external website and that we are not responsible for the content of external websites).
How to disable third party cookies
Users based in the European Union can opt out of these third party cookies here. This website is not connected with Feeding America and we are not responsible for its content.
Your consent to cookies
Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. If you do choose to disable cookies, you may find that certain sections of our Site do not work properly.
This Website has security measures in place to protect the loss, misuse, and alteration of the information under our control. The security measures used on this site include, but are not limited to, industry-standard Secure Socket Layer (SSL) technology, firewalls, and internal policies to maintain the security of stored data. While we follow generally accepted industry standards to protect the personal information submitted to us, no method of transmission over the Internet, or method of electronic storage, is 100 percent secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
FEEDING AMERICA MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND CONCERNING THE ACCURACY, SUITABILITY, OR SAFETY OF THE INFORMATION CONTAINED ON THIS WEBSITE OR ANY LINKED SITE FOR ANY PURPOSE. ALL SUCH INFORMATION IS PROVIDED “AS IS” AND WITH SPECIFIC DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. FEEDING AMERICA MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND THAT THE SERVICES PROVIDED BY THIS WEBSITE OR ANY LINKED SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE SITE OR THE SERVER THAT HOSTS THE SITE ARE FREE FROM VIRUSES OR OTHER FORMS OF HARMFUL COMPUTER CODE. IN NO EVENT SHALL FEEDING AMERICA, ITS EMPLOYEES, AGENTS OR ANY OTHER PERSON WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION OR DELIVERY OF THIS WEBSITE, BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS SITE OR ANY LINKED SITE.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, FEEDING AMERICA EXPRESLLY DISCLAIMS ANY RESPONSIBILITY FOR THE ACCURACY, CONTENT, AVAILABILITY OF INFORMATION, PRODUCTS, SERVICES OR MERCHANDISE FOUND ON THIRD PARTY STIES THAT LINK TO OR FROM THE FEEDING AMERICA SITE. FEEDING AMERICA DISCLAIMS ANY RESPONSIBILITY FOR PRODUCT OR SERVICE ORDERING FUNCTIONS, ORDER FULFILLMENT OR COMPLIANCE OF PRODUCTS OR SERVICES WITH ANY MANUFACTURER’S WARRANTIES OR SPECIFICATIONS. FEEDING AMERICA CANNOT BE HELD RESPONSBILE FOR THE MATERIAL CONTAINED ON THIRD PARTY SITES AND/OR RELATED SERVICES NOR DOES FEEDING AMERICA MAKE ANY REPRESENTATIONS OR WARRANTIES AS TO THE SECURITY OF ANY INFORMATION YOU MIGHT BE REQUESTED TO GIVE TO THIRD PARTY SITES.
A Special Note About Children:
Feeding America does not knowingly gather any personally identifiable information from children under the age of 13. You must be 13 years of age or older to access the site. Feeding America has no interest in collecting information from children under the age of 13.
Binding Effect/Modification of Policy and Terms
By accessing the Feeding America Website, you agree that the terms, combined with your act of using the Website and/or services offered on or through the Website have the same legal force and effect as a written contract with your written signature and satisfy any laws that require a writing or signature, including any applicable stature of frauds. You further agree that you shall not challenge the validity, enforceability or admissibility of the terms on the grounds that it was electronically transmitted or authorized. In addition, you acknowledge that you have had the opportunity to print the terms.
Opt-out/Contact Feeding America:
If you wish to opt-out of receiving future communications or should you wish to opt-out of having your information shared by Feeding America, please contact Feeding America at the below address or phone number or submit your request via Feeding America’s website Contact Us form.
PO Box 96749
Washington DC 20077-7746
Telephone: (800) 771-2303
All opt-out requests will be honored, but please be patient with us as it may take six (6) to eight (8) weeks for opt-out changes to be fully implemented.
Attn: Andrea Yao, Chief Protection Officer
35 East Wacker Drive, Suite 2000
Chicago, IL 60601