The Warehouse Associate/Driver will perform receiving and distribution functions in the warehouse and is responsible for facility and equipment maintenance, inventory control, receiving trucks and stocking the warehouse, pulling delivery orders, and all other aspects of warehousing. In addition, the Warehouse Associate/Driver will drive a Food Bank truck (when another driver is absent, or the workload demands it) to pick up and deliver donated product in the branch service area. This function also includes loading and unloading the truck.
- Effectively disburse product into appropriate locations within the warehouse.
- Work in collaboration with other staff to ensure timely and efficient truck loading, unloading, and departures.
- Always provide exemplary customer service when interacting with all internal and external contacts (staff, partners, donors, volunteers, public, etc.) to promote the Food Bank’s mission.
- Represent the Food Bank as an ambassador for the organization in a friendly and professional manner and contribute to building and maintain teamwork at the branch facility and throughout the organization.
- As needed, and under direction from the Branch Operations Supervisor, deliver and pick up product to/from local donors and agencies.
- Maintain transportation logs, pre-trip procedures, maintenance schedule, receipts, and invoices according to company policy.
- Run all routes in the most efficient manner possible.
- Mandatory utilization of equipment provided by the Food Bank to record all applicable Roadnet data required (e.g., time arrived, time departed, etc.) for each stop (pickup or delivery).
- Accurately and consistently record all time plots, route discrepancies and route notes on the MobileCast app.
- Communicate with Dispatch Supervisor immediately any changes and all incidents that may impact route appointment times or product delivered/picked up.
- Ensure proper implementation of procedures related to receipt of incoming product and distribution of outgoing product.
- Ensure accurate and clearly legible recording on all inspection forms and reporting of data.
- Ensure accurate receiving and recording of all donor receipts and distribution records, to include product description weight and case count.
- Be engaged in the process of food safety and be up to date and trained on all internal Standard Operating Procedures (SOPs), Feeding America best practices, and food safety SOPs applicable to this position; uphold and maintain appropriate aspects of food safety and handling and be “audit ready” at all times; successfully take and complete all food safety training applicable to this position.
- Implement FIFO/FEFO (First In-First Out, First Expired-First Out) rules regarding product in the dry warehouse, freezers and coolers, where applicable.
- Follow inventory cycle count procedures as prescribed by the Manager of Inventory Control and participate in cycle counting of product to maintain an accurate inventory at all times.
- Take responsibility as warehouse staff member to maintain and upkeep appropriate appearance, cleanliness and order of the warehouse, and surrounding outside areas.
- Ensure that all transport and storage best practices are implemented as directed by FBCENC and Feeding America Operations standard operating procedures.
- Maintain warehouse equipment and report any equipment issues to the Branch Operations Supervisor immediately.
- Ensure that all safety policies and procedures are carried out.
- Provide a safe work environment for all visitors and staff.
- Perform other tasks and duties relate to warehouse operations and driving assignments as directed by the Branch Operations Supervisor.
SUPERVISION EXERCISED: None.
- Daily contact and interaction with Food Bank administrative staff.
- Frequent contact with the public, shopping agencies, and donor agencies.
- Occasional contact with volunteers.
- While driving, operators are exposed to noise and vibration levels which may be higher than those typically experienced in passenger cars.
- Persons in this position may spend up to 50% of time out of doors exposed to potentially difficult and uncomfortable environmental conditions.
- Persons in this position may be subject to temperature, weather, and outside environment extremes, long trips, short notice for assignment of a trip, tight delivery schedules, delays in route, and stresses and fatigue related to driving a commercial vehicle on crowded streets and highways in all kinds of weather.
- Warehouse environment and travel to pickup and delivery sites throughout the Food Bank service area.
- Will be required to enter and exit coolers and freezers with temperatures ranging from -10 degrees Fahrenheit to 42 degrees Fahrenheit.
- While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the described essential functions. The above statements are intended to describe the general nature of the work being performed by people assigned this job. They are not intended to be an exhaustive list of all essential functions and skills required of personnel so classified.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer. We do not regard race, color, religion, national origin, age, sex, pregnancy, marital status, disability, genetic information, veteran status, sexual orientation or any protected class characteristic when seeking to hire. This practice, in addition to hiring, applies to our recruiting, training, transfers, promotions, job benefits, pay, dismissal practices, social and recreational activities, and any other term or condition of employment.
We care about our employees, our candidates, and our community.
As such, please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MINIMUM REQUIREMENTS, QUALIFICATIONS, & EXPERIENCE
- High school diploma, GED or equivalent experience
- At least two years of relevant warehouse experience.
- Must have or be able to obtain forklift certification.
- Must have experience driving a commercial truck, a clean driving record and valid North Carolina Commercial Driver’s License Class A or B.
- Demonstrated ability to work cooperatively with employees and volunteers in the warehouse is required.
- Demonstration of physical ability in lifting stretching, bending, and turning.
- Must be able to lift and carry 60 pounds.
- Must be able to pass fork lift and material lift equipment certification tests.
- Must be able to pass basic math test and food safety training.
- Must be able to work in a very cold or very hot and physically demanding environment.
- Previous experience as a warehouse assistant or associate is preferred.
- Previous route driving, customer service and warehouse experience is preferred.
- An equivalent combination of education and experience may be substituted for the listed qualifications.
- Must believe in the mission of the organization.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.
While performing the essential functions of this position, the employee is regularly required to:
- Talk, hear, and interact without deliberate impediment (e.g. wearing or listening to headphones, etc.);
- Sit, stand, walk, use hands to finger, handle or feel;
- Drive a motor vehicle
- Lift and carry loads of up to 60 pounds for short distances (less than 50 feet)
- To reach for and/or lift upward with their arms and hands to heights of 6 feet or greater
- To twist their body right or left, often repeatedly
- The employee is occasionally required to climb, balance, and to stoop, crouch or crawl. Vision abilities required by this job include close vision.
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.
Salary: $15.00 - $15.75 per hour based on experience
Benefits: Full benefits, including medical and dental, life, disability, and family coverage, following 30 days of continuous full-time employment
ANTICIPATED START DATE - 9/3/2019
Complete an application on our website: http://www.foodbankcenc.org/site/PageServer?pagename=about_jobs
Compassion, empathy, and respect--these are some of the core values the Staff of the Food Bank of Central & Eastern North Carolina share. If you believe in our mission that 'No one goes hungry in central and eastern North Carolina,' and you would like to be a part of that effort, then we encourage your interest in a career with us. A career at the Food Bank means being part of an organization that makes an impact on the lives of many people.
Hunger remains a serious problem in central and eastern North Carolina. In our 34 county service area, more than 600,000 people struggle each day with food insecurity. We believe that there is no more personally rewarding work than being a part of the effort to ensure that our friends and neighbors have nutritious food to eat daily. We partner with more than 800 agencies such as soup kitchens, food pantries, shelters, and programs for children and adults through six Food Bank branches with warehouses in Durham, Greenville, New Bern, Raleigh, the Sandhills (Southern Pines), and Wilmington.
We recruit and develop talented people for our career opportunities and offer competitive pay, as well as a comprehensive employee benefits package. Integrity, dedication, and teamwork round out the remaining core values of Food Bank employees. If these values speak to you, then you may have found the right place in which to put them to good use. Thank you for your interest!
Please email questions to [email protected].