The Warehouse Associate works within a team to ensure that cohesive, accurate shipping, including receiving, disbursement, and accompanying paperwork processes are executed. The associate will perform hands-on storage and distribution duties in the dry warehouse, freezer, refrigerator, produce cooler, and receiving/storage areas. This position will also interact with agencies who are picking up food and nonfood essentials and understand the processes surrounding safe distribution.
- Thoroughly understand the Food Bank of Central & Eastern North Carolina (Food Bank), its mission and policies, culture, values, history, key stakeholders, programs and finances.
- Always provide exemplary customer service when interacting with all internal and external contacts (staff, partners, donors, volunteers, public, etc.) to promote the Food Bank’s mission.
- Represent the Food Bank as an ambassador for the organization in a friendly and professional manner and contribute to building and maintaining teamwork at the branch facility and throughout the Organization.
- Ensure proper implementation of procedures related to receipt of incoming product and distribution of outgoing product.
- Ensure accurate and clearly legible recording on all inspection forms and reporting of data.
- Ensure accurate receiving and recording of all donor receipts and distribution records, to include product description weight and case count.
- Implement First In-First Out rule regarding product in the dry warehouse and in the freezer/cooler.
- Effectively disburse product into appropriate locations within the warehouse.
- Work effectively with other warehouse team members on priorities for shipping, receiving and disbursement of product, including keeping the shopping cooler/freezer/refrigerator areas full for agency shoppers.
- Take responsibility as warehouse staff member to maintain and upkeep appropriate appearance, cleanliness and order of the warehouse, and surrounding outside areas.
- Execute safe forklift and other warehouse equipment handling procedures.
- Conduct weekly cycle counts, reconcile differences with the relevant operational staff, and inform Warehouse Supervisor.
- Ensure “out-by” code dates are monitored and recorded accurately. Inform relevant staff of short-coded product to enable safe distribution.
- Ensure that all pallets are tagged, including receiving date and “out-by” date.
- Proactively inspect perishable product to ensure quality control and inform relevant staff of product integrity.
- Maintain all dry, refrigerated and frozen storage capacity in compliance with applicable Feeding America and food safety regulations.
- Provide excellent customer service when working on the shopping line.
- Serve partner agencies regarding invoicing of product, product availability and location, shared maintenance fees, weekly specials and any other information deemed helpful and informative.
- Ensure all agencies are invoiced before leaving and treated equitably and with respect as hunger relief partners.
- When working on the shopping line, maintain accuracy of invoice details (pricing, codes, agency ID’s etc.).
- Maintain appearance of shopping area. Post limits and other pertinent information.
- Assist relevant operational staff in replenishment of shopping line (including frozen, refrigerated and cooler areas).
- Be engaged in the process of food safety and be up to date and trained on all internal Standard Operating Procedures (SOPs), Feeding America best practices, and food safety SOPs applicable to this position; uphold and maintain appropriate aspects of food safety and handling and be "audit ready" at all times; successfully take and complete all food safety training applicable to this position.
- Perform other duties as directed by the Warehouse Supervisor and Warehouse Coordinator.
- The above statements are intended to describe the general nature of the work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the essential functions of this position, the employee is regularly required to:
- Talk, hear, and interact without deliberate impediment (e.g. wearing or listening to headphones, etc.);
- Sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms;
- Lift and/or move up to 25 pounds;
The employee is also occasionally required to:
- Stoop, kneel, or crouch;
- Lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.
SUPERVISION EXERCISED: None.
- Daily contact and interaction with Food Bank administrative staff.
- Frequent contact with the public, shopping agencies, and donor agencies.
- Occasional contact with volunteers.
- General warehouse environments, including refrigerator, produce cooler, and freezer. Some protective clothing will be provided and must be worn for this work.
- While performing the essential functions of the job, the employee is required to work in a warehouse setting.
- The employee will be required to interact with Food Bank personnel in the warehouse(s).
- The employee will occasionally be exposed to moving mechanical parts and vehicles.
- The noise level in the work environment is usually quiet to moderate.
- The warehouse can be extremely cold at times and extremely hot during the summer months, with temperatures ranging from -10 degrees Fahrenheit to 42 degrees Fahrenheit.
- The above statements are intended to describe the general nature of the work being performed by people assigned this job. They are not intended to be an exhaustive list of all essential functions and skills required of personnel so classified.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer. We do not regard race, color, religion, national origin, age, sex, pregnancy, marital status, disability, genetic information, veteran status, sexual orientation or any protected class characteristic when seeking to hire. This practice, in addition to hiring, applies to our recruiting, training, transfers, promotions, job benefits, pay, dismissal practices, social and recreational activities, and any other term or condition of employment.
We care about our employees, our candidates, and our community.
As such, please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- High school diploma, GED or equivalent experience
- Must have experience driving a commercial truck, a clean driving record and valid North Carolina Commercial Driver’s License Class A or B.
- Demonstrated ability to work cooperatively with employees and volunteers in the warehouse is required.
- Must believe in the mission of the organization.
- At least two years of relevant warehouse experience.
- Demonstration of physical ability in lifting stretching, bending, and turning.
- Must be able to lift and carry 50 pounds.
- Must be able to pass fork lift and material lift equipment certification tests.
- Must be able to pass basic math test and food safety training.
- Must be able to work in a very cold or very hot and physically demanding environment.
- An equivalent combination of education and experience may be substituted for the listed qualifications.
Full-time, 30-day temp-to-hire
Hiring Range - $14.00 to $14.50 per hour
Full Benefits after 30 days, vacation, holiday pay, sick time, volunteer paid time-off, and more.
Complete an application on our website: http://www.foodbankcenc.org/site/PageServer?pagename=about_jobs
Compassion, empathy, and respect--these are some of the core values the Staff of the Food Bank of Central & Eastern North Carolina share. If you believe in our mission that 'No one goes hungry in central and eastern North Carolina,' and you would like to be a part of that effort, then we encourage your interest in a career with us. A career at the Food Bank means being part of an organization that makes an impact on the lives of many people.
Hunger remains a serious problem in central and eastern North Carolina. In our 34 county service area, more than 600,000 people struggle each day with food insecurity. We believe that there is no more personally rewarding work than being a part of the effort to ensure that our friends and neighbors have nutritious food to eat daily. We partner with more than 800 agencies such as soup kitchens, food pantries, shelters, and programs for children and adults through six Food Bank branches with warehouses in Durham, Greenville, New Bern, Raleigh, the Sandhills (Southern Pines), and Wilmington.
We recruit and develop talented people for our career opportunities and offer competitive pay, as well as a comprehensive employee benefits package. Integrity, dedication, and teamwork round out the remaining core values of Food Bank employees. If these values speak to you, then you may have found the right place in which to put them to good use. Thank you for your interest!
Please email questions to [email protected].