Do you want to use your program coordination or volunteer management experience to improve the lives of more than 300,000 Alameda County residents? Are you proactive, self-motivated, and someone who thrives in a fast-paced warehouse environment? Do you want to apply your superb customer service skills to helping one of the Bay Area’s top non-profits — and a nationally recognized leader in hunger relief — achieve its mission? If so, please consider joining the Alameda County Community Food Bank’s team of Volunteer Logistics Coordinators!
As a member of the Volunteer Program staff and the Development Division, our team of two Volunteer Logistics Coordinators works to provide a meaningful experience to large numbers of volunteers and broaden community engagement opportunities at the Food Bank. Reporting to the volunteer manager, this position works in close collaboration with the Production and Sorting Team to direct food sorting and packing efforts by volunteers at the Food Bank.
• Bi-lingual, with native-level fluency (verbal and written) in English and Spanish, Cantonese or Mandarin.
• Basic knowledge of nutrition and community health education practices and principles
• Work experience in customer service, direct service, advocacy, or an administrative role.
• Passion for continuous learning about nutrition and health topics; ability to take initiative to find, develop understanding, and share information about new health topics and trends.
• Clear and effective communicator; excellent presentation and writing skills.
• Knowledge of, or experience with, issues related to hunger and poverty.
• Excellent customer service skills, including but not limited to: Empathy, tact, patience, troubleshooting, and problem-solving.
• Ability to develop and maintain collaborative and professional relationships.
• Computer skills, including proficiency with the MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent organizational skills with the proven ability to meet deadlines; demonstrated high degree of accuracy and exceptional attention to detail.
• Proven ability to work independently and often out of the office (this position requires 75% local travel).
• Comfort and experience working with people from diverse ethnic, economic, and religious backgrounds in various settings.
• Valid California Driver’s License, insurable driving record, and access to reliable transportation.
• Experience with nonprofit or community or faith-based organizations, and/or a background in public health, social work, or a related field.
• Demonstrated connectedness to low-income Alameda County residents and/or the organizations and programs that serve them.
• Digital literacy and skills related to developing and/or facilitating live and recorded online workshops and videos, and presentations.
PERSONAL ATTRIBUTES AND VALUES
• Passion, enthusiasm, focus, and creativity around Alameda County Community Food Bank’s vision, mission and values of community, leadership, transparency, innovation and diversity.
• Impeccable integrity and honesty.
• Adaptable and able to perform with grace under pressure and improvise with unexpected change.
• Strong work ethic with an orientation toward action, innovation and process improvement.
• Ability to work both independently and in a collaborative setting.
Under usual circumstances, this work is located in both a shared office environment (25%) and community settings (75%). The Food Bank is fully operational during the pandemic, and while this position will start remotely, it may be necessary to report to the office from time to time. Ability to be on site daily will likely be required once pandemic safety restrictions are lifted.
Physical activities necessary in the performance of this job include the abilities to: Sit for prolonged periods; use a computer; move throughout the Food Bank in performance of duties; conduct community-based nutrition education workshops and site visits including walking, bending, stooping, and lifting items weighing up to 25 pounds.
COMPENSATION AND BENEFITS
This is a full-time, non-exempt position working Tuesday through Saturday from 7:30 a.m. to 4:00 p.m. (7.5 hour work day, 1 hour unpaid lunch). The non-negotiable hourly wage is $28.34 per hour (approximately $55,200 annually). We offer an outstanding benefit package including:
• Medical: ACCFB pays 100% for employees and 93% for dependents for our Kaiser HMO. Buy-up options to Blue Shield HMO or PPO plans are available.
• Dental: 100% employer-paid for employees and their dependents.
• Vision: Paid by employees.
• Paid time off starting at: 10 vacation days, 12 sick days, 11 holidays, and four paid early closures annually.
• Pre-tax Flexible Spending and Commuter Accounts.
• Employer-paid life, AD&D & LTD insurance, as well as buy-up options for increased coverage.
• 403(b) plan available on the first day with employer match after one year. Fully vested at three years.
• Employee Assistance Program for employees and dependents.
• Free 1:1 financial coaching and a short-term loans without interest, service fees or credit requirements.
If you meet these qualifications and want to join our mission, please submit your resume and answer the application questions on our careers page located at accfb.org/careers.
Alameda County Community Food Bank has achieved notable success in recent years — and is currently responding to an incredible increase in need in our community due to the pandemic and recession. Even with a passionate network of more than 350 agency partners serving more clients — and distributing more food than ever before, we’ve expanded our services even further to meet the growth in need … and we need your help!
We’re committed to creating a healthy, prosperous and just community. With our latest strategic plan, we are setting a bold trajectory for the long-term work required to dismantle the systems that perpetuate poverty, including racism. Our staff regularly engage in conversations about race, class, power and privilege as part of our organizational commitment to equity, diversity and inclusion. Please learn more about our efforts at www.accfb.org .
Alameda County Community Food Bank honors our differences and is committed to creating a workplace that celebrates and reflects the diversity of our Community. Applicants who contribute to this diversity are strongly encouraged to apply. ACCFB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACCFB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the ACCFB has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.