VOLUNTEER COORDINATOR

City
Louisville
State
Colorado
Title
VOLUNTEER COORDINATOR
Description

The Volunteer Coordinator supports the Volunteer Manager by coordinating all volunteer functions within the organization, helping to strengthen food distribution programs and operations, and assisting to sustain a community of supporters. Along with helping match organizational needs with volunteers, this position will recruit, train, schedule, track, supervise, and report on volunteer activities.

This position is required to be available during the work week Monday through Friday, with the ability to flex hours on a given day. Regular availability for weekend/Saturday activities may be expected as well.

This position is not eligible for remote work as the duties to be performed daily require the position to be onsite.

End date
Opportunity type
Job
Category
Programs / Agency Relations / Clients
Job responsibilities

Volunteer Programs

Assists in determining volunteer needs on a daily basis.

Provides excellent customer service and maintains excellent communication.

Trains and leads individual volunteers, families, and corporate, community and school groups in the warehouse on a daily basis.

Assists in determining needs for special activities for all departments within the organization.

Assists with scheduling volunteers and maintaining weekly schedules. Checks schedule for volunteer gaps and cancellations.

Acts as liaison between volunteers and the Volunteer Manager as needed.

Supervises volunteers and coordinates volunteer assignments to achieve effective and efficient workflow in the warehouse, in collaboration with Community Food Share’s Operations and Programs staff.

Assists in evaluating volunteer performance through direct observation and/or feedback from other staff. Mentors and coaches volunteers in the performance of their duties. Addresses issues in a timely manner and communicates any necessary feedback with Volunteer Manager and/or Director of Community Collaboration.

Informs volunteers of all volunteer policies, procedures, and standards pertaining to volunteer service ideals through communications, trainings, and working interactions.

Communicates and demonstrates all updates and process changes.

Leads orientation, safety training, and refresh and retraining for all volunteers.

Promotes Community Food Share's mission with volunteers, in conjunction with the Philanthropy Department staff. May attend volunteer fairs, conduct presentations, or participate in other outreach efforts.

Explains program activities and volunteer roles/needs of Community Food Share to volunteers.

Assists Volunteer Manager with training staff on how to work with volunteers. Delegates volunteers to different staff areas and ensures that staff is comfortable running their own volunteer projects.

Confers with Volunteer Manager to resolve grievances and misconduct, promoting cooperation and engagement in pursuit of the common mission.

Participates in organizing and executing volunteer recognition programs. Assists Volunteer Manager with annual volunteer recognition events. Helps maintain accurate service records and the volunteer database.

Provides timely statistical and activity reports on volunteer participation for internal and external use, as required.

Assists Volunteer Manager with providing written content for quarterly print newsletters, and monthly volunteer e-newsletters.

Assists Volunteer Manager and Food Resources and Compliance Manager with Garden Share Program needs, such as scheduling and monitoring volunteers and groups for gleanings and harvests. Performs site visits to gardens to ensure volunteer programs are running smoothly.

Visits off-site Mobile Pantry and Elder Share distribution locations to welcome and orient new volunteers.

Attends staff and department meetings.

Attends other meetings on behalf of the Volunteer Manager and serves as representative for the Volunteer Manager as needed.

Application qualifications

Alignment with Community Food Share’s mission and a compassionate appreciation for hunger issues are essential to the successful performance of all responsibilities. The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the essential functions of this job:

Education and Experience

Associate degree or bachelor’s degree in nonprofit management, education, social work, business, management, or other related field of study or equivalent work experience. Significant relevant experience may be considered.

One to three years’ experience and/or training in nonprofit or social enterprise environment highly preferred.

Experience providing a high-level of customer service.

Must possess a valid Colorado Drivers' license, or have the ability to obtain one, and maintain a good driving record and acceptable MVR.

Skills and Abilities

Ability to use tech and computers to advantage.
Ability to communicate effectively, professionally, and tactfully with all Community Food Share stakeholders.
Ability to effectively present information and respond to questions from groups of volunteers, staff, constituents, and the public.
Confident and experienced in public speaking.
Ability to organize multiple simultaneous and synchronous activities, events, and people in a fast-paced warehouse environment.
Ability to complete forms and write routine reports.
Competent data entry skills and database management skills.
Ability to understand warehousing logistics and workflow.
Highly defined organizational and time management skills.
Ability to multi-task and work under pressure.

Knowledge

Successfully complete safe food handling training (ServSafe) within 6 months of hire.
Knowledge of Volunteer Hub preferred.
Knowledge of Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Specialized training on warehouse equipment and trucks for basic operation and safety.
Aware of OSHA, AIB and Feeding America rules and regulations.
Knowledge of Community Food Share’s Food and Occupational Safety Rules.
Inventory control and management techniques.
Familiar with the Boulder and Broomfield Counties community and local agencies a plus.
Read, write and speak English fluently.
Bilingual in Spanish a plus.

Benefits

The pay range for this position starts between $20.00 and $22.00 per year. This is a full time, hourly position.

Community Food Share offers a rich suite of benefits for its full-time employees, including,

• 20 paid vacation days per year
• 9 paid Holidays
• 8 paid sick days per year with annual rollover
• 1 personal day per year
• 95% company paid health insurance
• 100% company paid dental insurance
• 100% company paid life and short-term disability insurance
• Voluntary vision insurance
• Matched SIMPLE IRA vested at 100% from day 1

Did we mention we have a great culture?

Deadline
How to apply

To apply please send a resume and cover letter to [email protected].

Community Food Share will not assist with relocation expenses - so applicants should either live in the area or be relocating on their own.

About the organization

About Us

Community Food Share provides fresh nutritious food to those in need with a special emphasis on children, seniors, and other vulnerable members of our community. Approximately 40 local human service agencies rely on us for nutritious food to pass on to their clients. We continually collaborate with these partner organizations to find new ways to address the underlying causes of hunger.

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