As an integral member of the Food Sourcing and Logistics team, the Transportation Manager will oversee all logistics throughout the Central Pennsylvania Food Bank’s (CPFB) 27-county service territory. This person is responsible for the hiring, training, and managing of all the drivers, Dispatcher, and Logistics Manager; maintaining an effective safety program; and making recommendations on procuring/leasing vehicle equipment and supplemental services such as fuel, GPS, cameras, etc., and maintaining the vehicle fleet while supporting the operations of the CPFB.
CPFB cultivates a culture of equity, diversity, inclusion and belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better organizational results.
• Manage and supervise the Harrisburg Dispatcher, the Logistics Manager in Williamsport, and all the drivers, in two locations, coordinating last minute adjustments to the daily schedule. Lead teams effectively, including assigning and monitoring daily work, cross-training employees, and developing staff.
• Assist the Harrisburg Dispatcher, the Logistics Manager, and lead drivers, if applicable, in the coordination of deliveries, backhaul opportunities, and make recommendations on route improvements and efficiencies to the schedule.
• Responsible for interviewing, hiring, training, planning assigning and directing work, addressing complaints, and resolving problems. Ensure the transportation team is staffed appropriately by hiring strong team members and evaluating and developing existing staff.
• Coordinate with warehouse personnel to enhance delivery staging and truck loading procedures.
• Serve as liaison with other departments in the coordination of all transportation activities.
• Direct daily assignments with any necessary warehouse duties that require transportation including returning pallets, cardboard bales, bread trays and any other miscellaneous jobs required to keep the warehouse operating efficiently.
• Manage and maintain all drivers’ monthly mileage reports, ensuring that drivers complete their daily DVCR’s and manage any other maintenance issues as
needed. Also, oversee that the DEF tanks are filled, and the supply of DEF is appropriately maintained. • Manage all daily maintenance and emergency issues with the vehicle fleet.
• Propose, review, make recommendations and implement all vehicle fleet enhancements including utilization of technology such as GPS, EZ Pass accounts, camera and other necessary equipment and hardware/software systems to maximize effectiveness and efficiencies.
• As necessary, assess and evaluate the fuel program.
• Utilize the necessary systems at both locations to manage the fleet and drivers (including camera and GPS systems) and make recommendations on improving systems and efficiencies.
• Ensure appropriate compliance with all federal, state and local regulations.
• Create, and implement all safety policies and practices, trainings and accident investigations as needed. Interact with any necessary insurance providers and law enforcement on reportable accidents and adding and deleting units from our policy.
• Maintain all Department of Transportation (DOT) and maintenance files as required by law.
• Manage all driver PTO requests to assure proper coverage for all deliveries and backhaul opportunities.
• Maintain an active membership in the Pennsylvania Motor Truck Association (PMTA) and attend appropriate safety and maintenance trainings as offered. Participate in the Safety Management Council (SMC) of the PMTA and/or other appropriate statewide or national trucking associations.
• Must be able to obtain and/or maintain a current CDL Class A and DOT physical.
• Maintain a professional relationship and a positive attitude with all donors, partner agencies, volunteers and colleagues.
• Continuously provide the highest level of internal and external customer service and satisfaction.
• Able to effectively communicate and interact with coworkers, manages and customers/clients.
• Serve on and participate in CPFB monthly Safety Committee meetings.
• Demonstrate a commitment to the mission and values of the CPFB.
• Ability to carry out supervisory responsibilities in accordance with the food bank’s policies and applicable laws.
• This position functions in an office and warehouse environment and requires travel within our service territory.
• During periods of short staffing, driver illness, PTO, or leave of absence, occasionally drive trucks to make pickups and deliveries.
• Ability to attend departmental and all-staff meetings as directed, staying informed of ongoing changes in department and overall organization.
• Perform other duties and tasks as assigned.
• In instances of a federal, state or locally declared emergency, CPFB is typically considered an essential service and emergency responder; all employees may be called in to perform regular or emergent duties.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills, and Abilities:
• Passionate about working for an organization that values and promotes equity, diversity, inclusion and belonging (EDIB). Willing to embrace the food bank’s EDIB journey.
• Passion for the CPFB’s mission and core values.
• Ability to understand and work with the diverse dynamics of a non-profit as well as multi-cultural populations.
• Ability to work as part of a high-performance team and be a strong team player.
• Passion for customer service excellence (internal and external), professional etiquette, personal boundaries, and the ability to maintain confidentiality.
• Exhibit strong interpersonal, team building, and administrative skills.
• Must be friendly, outgoing, and comfortable speaking to people.
• Exhibit strong verbal, written, analytical, presentation, planning, time management, communication, and organizational skills. Ability to write, edit, and proofread correspondence and materials for accuracy and style.
• Must have professional demeanor with the ability to work cooperatively across all levels of the CPFB.
• Ability to work collaboratively with multiple food bank departments, including warehouse operations.
• Previous experience training, reviewing and developing staff.
• Must be reliable with high integrity and strong work ethic.
• Must be positive, cooperative, honest, and dependable.
• Ability to be motivated and a self-starter.
• Ability to be a creative thinker.
• Even temperament, doesn’t fluster easily and adapts well to change.
• Enjoys working in a fast-paced environment.
• Must be able to use an electric pallet jack and forklift and become or maintain certification.
• Ability to multi-task and quickly switch gears.
• Must be able to pass a DOT physical and maintain good health.
• Must have a clean driving record.
• Must possess intermediate computer skills including Excel, Word, Microsoft Outlook, and Microsoft Teams.
• Must handle DOT and insurance-related issues and claims.
• Will be required to handle any break-down or emergency calls, including those from the 3rd shift driver.
• Conduct monthly Drivers’ Safety meetings.
• Perform yearly evaluations of all drivers and oversee new hire trainings.
• May be required to perform occasional driving duties as needed.
• Schedule all maintenance and handle all issues and inspections for the fleet in Harrisburg and Williamsport.
• Must be trustworthy and be able to maintain complex, sensitive, and confidential information.
• Strong ability to gather and analyze data and promote and achieve efficiency goals.
• Ability to work on a computer, use a phone, communicate clearly and concisely in writing and verbally, and understand instructions.
• Ability to abide by the CPFB’s values and appropriate business ethics at all times.
• Must be able to make independent decisions.
• Ability to work as part of a high-performance team and be a strong team player.
• Exhibit strong verbal, written, analytical, presentation, planning, time management and organizational skills. Ability to write, edit and proofread correspondence and presentation materials for accuracy and style.
• Must be detail-oriented with the ability to plan, prioritize, take initiative, resolve problems, meet deadlines and multi-task.
• Must be reliable, with high integrity and strong work ethic.
• Possess effective negotiation and problem-solving skills.
• Knowledge of the organization’s computer software and systems, including Microsoft Office Suite, department-specific software systems, telecommunications, and internet applications.
• Ability to operate standard office equipment (machines, tools, and devices) used in performing only the essential function including computer and related equipment, typewriter, calculator, photocopier, fax machine, and telephone.
• May directly supervise 0-25 employees.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, training, planning, assigning, and directing work, addressing complaints, and resolving problems.
Physical Requirements or Licenses:
• A valid Class A CDL driver’s license with history of a good driving record.
• This position will work the majority of the work week in the office at Harrisburg or Williamsport locations or driving when required and at the discretion of the Director of Food Sourcing and Logistics or based on the needs of the organization.
• Ability to travel that may include overnight stays.
• Operate electric pallet jack and forklift (become or maintain certification) and basic food safety certification required.
• Conditions may include working outside in inclement weather, working closely with others, working alone, and working protracted or irregular hours.
• Must be able to lift and/or move up to 60 pounds routinely and stoop, squat, climb, step up, sit for long periods of time, and stand and walk as associated with Transportation and Warehouse operation activities.
• The CPFB work environment is moderately loud.
The successful applicant will be positive, self-motivated, detail-oriented, and reliable. They will take joy in building authentic and trusting relationships with both philanthropic individuals and colleagues, working with others to build momentum and share success.
The selected applicant will join a collaborative, values-driven, dynamic team that derives joy from the work and is passionate about resourcing the work to end hunger and its root causes. We hold the core belief that philanthropy should be accessible to all facets of our community and define our work as the art of facilitating love of community.
The Food Bank’s work culture is progressive, forward thinking, and equity minded. Staff have the opportunity to fully develop their potential in a variety of ways. As organizational leaders, in shaping programs and advocacy efforts and in working towards a future where no one should be hungry.
Education: Successful completion of a diploma or GED from an accredited high school. College education and/or additional training and certifications are a plus. 5+ years of relevant job experience required.
• Class A CDL required. A minimum of 5 years’ driving experience. Three plus years of supervisory responsibilities of a team of no less than 20 is required.
• Previous work experience in a non-profit business environment preferred.
We offer an excellent benefit package. Visit our website at www.centralpafoodbank.org
Applicants must submit a cover letter, resume and salary requirements by Friday, August 26, to Central Pennsylvania Food Bank, Department of Human Resources, 3908 Corey Road, Harrisburg, PA 17109 or email [email protected] or stop by our offices to complete an employment application. Excellent benefit package included.
We are a proud to be an equal opportunity employer and seek to bring our values of equity, diversity and inclusion to our hiring process. Beyond our commitment to non-discrimination, we encourage applications from applicants who can contribute to the diversity of our organization and who have lived experience of inequity.
The Central Pennsylvania Food Bank is a nonprofit organization committed to ending hunger in 27 counties across central Pennsylvania. By working with more than 1,300 local agencies and programs, we serve over 152,000 people in need each month through our two Healthy Food Hubs, located in Harrisburg and Williamsport.