Systems Manager

Fort Myers
Systems Manager

Oversees and monitors the integrity of the organization’s IT systems to report accurate financial activity, inventory and distribution records, and fund-raising data; manages the design and development of Ceres operations and financial reports; provides hardware, software, and telecommunication support for the HCFB staff, and performs analysis and implementation of proposed software solutions.

End date
Opportunity type
Administration (e.g., Finance, IT, HR)
Job responsibilities

• Ensure core data systems are fully operational.
• Responsible for data integrity and security of information systems.
• Sets data and systems architecture for organization.
• Plans and implements infrastructure for future information and communication needs of the organization.
• Assists staff with usage of systems and technology.
• Design, develop, test, and implement dynamic reports, using Jet Reports for the Ceres product.
• Evaluate software alternatives for proposed technological upgrades, including project management with software implementations;
• Lead and manage small teams in system conversions and expansions as the IT project manager.
• Analyze and debug data errors in the database applications.
• Act as liaison with HCFB third-party service, software and hardware providers along with Feeding America MBS.
• Train staff on new and existing software applications.
• Execute technical side of on-boarding and off-boarding of employees.
• Video surveillance system administrator.
• Phone system administrator.
• Execute and solve support service tickets for internal staff for hardware, telecommunications, application, and end-user support.
• Analyze technical and systems components for improvement opportunities across all departments.
• Identify cost-effective or labor saving alternatives using technologies.
• Facilitates year end system close and revaluations.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations, (Participates in external user forums (OTC) to highlight the needs of the mid-size food bank).
• Leading future conversions to cloud-based applications.

Application qualifications

• Adhere to HCFB expectations and values:
o Be active by moving quickly, getting things done and holding self and others accountable for results.
o Be constructive by providing solutions, displaying optimism, being respectful and fair.
o Be truthful by providing facts to support opinions, speaking up and not exaggerating.
o Humanize Hunger by putting a human face on it.
o Communicating in a professional, honest and open manner.
o Take time to have fun along the way.
o Believe in our mission and impact.
• Honesty, integrity and commitment to fighting hunger in Southwest Florida
• Passion for HCFB mission.
• Ability to network among colleagues to identify and implement best practices.
• Ability to relate effectively with other staff, volunteers, agency representatives and the general public.
• Must have clear understanding of and ability to articulate the mission of the HCFB.
• Ability to complete work in an accurate, effective and timely manner.
• Ability to perform physical labor as necessary to assist in achieving HCFB Mission.
• Valid Florida driver’s license.
Specific to Position
• Bachelor’s degree from an accredited institution in IT, finance, accounting or related field plus 5 years experience.
• Advanced SQL knowledge.
• Advanced database systems knowledge.
• Advanced knowledge of Microsoft Excel.
• Advanced knowledge of Microsoft NAV ERP solutions (GP/NAV) preferred.
• 5-10 years of experience in enterprise system administration.
• 3-5 years of experience in IT project management.
• Advanced networking knowledge.
• Programming knowledge preferred.
• High attention to detail while managing concurrent projects.
• Good oral and written communication skills.


Health Care Flexible Spending Account (HCFSA)
Dependent Care Flexible Spending Account (DCFSA)
Life, Accidental Death & Personal Loss, and Disability
Long-Term Disability

How to apply
About the organization

Harry Chapin Food Bank is the largest hunger-relief nonprofit and the only Feeding America member in Southwest Florida, serving Charlotte, Collier, Glades, Hendry and Lee counties.
We rescue and distribute donated food and other grocery products through our food distribution programs, feeding more than a quarter of a million people who are hungry each month!