Systems Engineer

Food Bank
City
Portland
State
Oregon
Title
Systems Engineer
Description

Who You Are:
You care deeply about community, about people experiencing hunger and hold them in the center of all that you do. You are committed to applying equity as a process and an outcome of your work to disrupt systemic social patterns that promote hunger such as racism, sexism, and cissexism. You have a strong affinity with OFB’s 10 Year Vision and are profoundly excited to achieve this vision for and with our community.

Position Summary:
The Systems engineer (“SE”) is responsible for the overall management and monitoring of the organization's technology systems, platforms, and programs. The main objective is to provide highly skilled System engineering leadership to OFB’s technology group, ensuring system and application stability while maintaining data integrity, confidentiality and availability.
The SE will work with the System Architect on IT projects which includes designing, scheduling, planning, and budgeting, as well as working with other teams within OFB to move projects forward.
The SE is also responsible for making sure that projects are completed on time and stay within budget. SE will work with other IT staff and other teams within the organization. The SE reports to the IT Manager.

End date
Opportunity type
Job
Category
Administration (e.g., Finance, IT, HR)
Job responsibilities

Primary Responsibilities:
-Responsible for the overall managing and monitoring of the IT systems, technology and application and security infrastructure.
-Design and implement short and long-term strategic goals for managing and maintaining systems and software.
-Provide expertise and support assistance and training to other IT personnel.
-Conduct research on new technologies and create and develop plans with others for investing in such technologies that will increase cost-effectiveness, flexibility and the ability for OFB to meet its mission.
-Primary manager of the implementation of end-to-end integrated systems and ensuring data and system integrity, availability and confidentiality.
-Provide highly skilled expertise in reviewing new and existing system designs and make recommendations for improving or altering these systems.
-Provide clear steps for the deployment of new systems/technologies.
-Ensure that solutions adhere to governance and industry standards.
-Consult with department heads and end-users to further infrastructure development.
-Develop and execute test plans to check technical performance of infrastructure and report findings.
-Develop and maintain policies for standardizing systems.
-Continue support and maintenance of applications and systems including advanced troubleshooting and testing.

Other Duties:
-Work as a primary lead with IT Manager and System Architect and IT Service Desk & Application Technicians with advanced system management duties, which includes:
o Manage backup and disaster recovery solutions
o Conduct and administer advanced system and application troubleshooting
o Understand and adhere to Information and System security standards and provide sound solutions to maintain data and system security
-Maintain balanced and focused development of systems and maintenance needs to ensure availability and stability of systems and integrity of data across multiple locations.
-Provide direct user and desktop support for troubleshooting.
-Govern user account management process through G-suite, active directory, profile management and group policy.

Organizational level responsibilities of exempt employees include:
-To be an ambassador and a leader for OFB’s vision and mission, a cross-departmental collaborator, and an active contributor to building a movement to end hunger for good.
In consultation and coordination with the supervisor, actively contribute to:
Cross-departmental efforts, work culture activities and programming. Advisory and consultative groups such as the compensation committee, affinity groups, Equity Ambassadors, Equity Think Tank meetings, among others
plan and engage in professional development activities that strengthen your capacity for your specific role as well as your capacity to contribute and advance organizational goals, OFB’s vision and mission.
Other duties as assigned.

Application qualifications

The SA must not only possess programming skills, they also require organization and conceptualization skills. They are able to easily engage in abstract thinking and logical reasoning and have the ability to self-evaluate and adapt efficiently. Proven experience developing strategic system engineering plans.
o Extensive experience in system and network creation and development
o Solid understanding of information processing fundamentals and best practices
o Above-average analytical, conceptual and troubleshooting abilities
o Excellent written and verbal communication skills
o Experience conducting technology, trends, standards and products research
o Solid track record in prioritizing and executing tasks when under extreme pressure
o Experience providing guidance and leadership to others
o Proven experience identifying, analyzing and resolving system problems
o Familiarity and expertise in a variety of programs

Trade Knowledge
The SA should have strong knowledge in the following areas:
o Computer servers– Be familiar with DNS, file servers, mail servers and NAS equipment
o Network switches– Computer network switches; voice switches, LAN and WAN switches
o Load balancers– Be familiar with both load balancers and network server load balancers
o Enterprise Framework - Comprehensive knowledge of EA framework: environment, business, data, information systems and technology

Training and Education
o Master’s degree in areas such as computer science or information systems and management and three years of related experience OR
o A Bachelor’s Degree and eight to 10 years of related work experience OR
o Associate degree in related fields and at least 12 years of experience OR
o Candidates without a degree of any kind must have at least 15 years of related experience

Organizational level skills and experience for exempt employees include:
-Disposition and willingness to innovate, problem-solve, test, fail and adjust.
-Experience in modeling intercultural competence and demonstrated commitment to equity, inclusion and social justice.
-Demonstrated ability to think strategically, take initiative, and to maintain confidentiality.
-Project coordination and organization skills; ability to manage multiple projects with attention to detail; ability to handle interruptions, meet deadlines and complete accurate work.
-Self- directed, meets benchmarks and checks assumptions about the end goal. Clear on personal role in the team, shows willingness to support others to build momentum and share success; comfortable working in an office environment and offsite.
-Ability to thrive in a creative, responsive, and fast-paced culture.

Preferred Qualifications:
Organizational level preferred qualifications of exempt employees include:
-Multilingual skills at a minimum professional level of proficiency or greater in English and any additional language/s, defined as being able to speak the languages with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical and professional topics.
-Multicultural skills of adaptation and integration are strongly preferred.
-Adaptation is defined as the capacity to communicate and interact with people of multiple cultures, backgrounds, and styles by incorporating and adapting to the world view and perspectives of others.
-Integration is defined as being able to “code-switch” or move in and out of one's worldview and help others understand different cultures, backgrounds, and styles to promote diversity and inclusion.
-Commitment to continued professional development to strengthen capacity to work through an equity lens for equity and racial justice.
-Strong capacity to consider multiple perspectives, to pivot to respond to emerging needs and lead through organizational changes.
-Personal living/lived experience of hunger and/or systemic inequity/oppression.

Benefits

Comprehensive benefits package provided.

Deadline
How to apply

Please apply directly through our website www.oregonfoodbank.org

About the organization

Who We Are:
Oregon Food Bank (OFB) believes that no one should be hungry. Our mission is to eliminate hunger and its root causes. We believe that food and health are basic human rights for all. We know that hunger is not just an individual experience; it is also a community-wide symptom of systemic barriers to employment, education, housing and health care such as systemic racism, sexism, and cissexism. That’s why we work systemically to achieve our mission to end hunger: we foster community connections to help people access nutritious food, and we build community power and strengthen networks of support and the safety net to eliminate the root causes of hunger for good.
We build community power to dismantle systems and policies that drive hunger and poverty.
Oregon Food Bank is an Equal Opportunity Employer, and we strongly encourage applications from candidates who can increase the diversity of our organization and strengthen our capacity to eliminate hunger. We believe strongly in the power of lived experience — and we actively seek individuals who have experienced hunger and its root causes to join our team. Our organization is stronger because of the leadership of people who have faced food insecurity in their own lives and/or hail from historically under-represented communities. Learn more about our commitment at oregonfoodbank.org/equity.

Additional information

Applications will be accepted through July 26, 2021, 9:00PM PST.
Please include a cover letter for consideration.
This role is currently hybrid through October 2021 (remote and on-site).
The pay range is $65,398-$85,019.

Work is performed in an office environment while sitting in meetings or at a computer screen for extended periods inside and outside of Oregon Food Bank and will use computer and phones extensively. May work outside of general working hours of 8:00 – 5:00 p.m., such as evenings and weekends, and occasional travel out of town may occur. Work may require to lift, move and carry objects from 20 to 40 pounds, such as boxes containing office and other supplies. Crouching, bending, kneeling and reaching when filing. Accommodations may be available upon request.

Background Check: This position does require a criminal background check. Criminal background checks may be required for the following reasons:
Job duties requirements include unsupervised administration of cash or other liquid assets.
A criminal record unrelated to theft, assault, or sexual violence may not make you ineligible to work at Oregon Food Bank. We actively support all our staff in developing relevant skills and capacities to improve job retention and advancement.

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