The Supply Chain Manager is critical to the growth and success of the Lower Midwest Regional Produce Cooperative, a growing regional cooperative housed inside Gleaners Food Bank of Indiana currently serving more than 40 food banks across the Feeding America national network. The Supply Chain Manager will oversee all activities related to sourcing approximately 20 million pounds of fresh produce at the lowest possible cost and the highest level of customer satisfaction.
Position Essential Functions and Responsibilities:
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions/responsibilities listed below. Nothing in this description restricts the right of management to assign or reassign duties and responsibilities to this job at any time, without notice; however, Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions. This job description is not an employment agreement or contract.
Fulfill Monthly Orders – 30%
• Work closely with the Engagement Manager to understand customer needs and determine an optimum course of action to meet these needs.
• Synchronize with the Mixing Center Coordinator on a daily basis to assess daily, weekly, and monthly inventory, demand, and distribution quantities, challenges, and opportunities.
• Ensure the development and maintenance of positive and ethical working relationships with vendor partners, growers, distribution centers, operation managers, freight carriers, as well as a multitude of Feeding America collaborators such as other regional cooperatives, member food banks, state association representatives, and national sourcing managers.
Build New Sources of Donated Produce – 30%
• Actively research and analyze local/regional growers to better understand supply chain capacity and limitations in order to grow the volume of local/regional produce sourced.
• Visit local and regional growers and producers, as needed, to build partnerships, negotiate agreements, obtain feedback, and create visibility of the Regional Produce Cooperative and its capabilities as an opportunistic outlet for unusable or unmarketable produce.
• Attend relevant conferences and trade shows to network with growers and producers, build partnerships, and create visibility of the Regional Produce Cooperative and its capabilities as an opportunistic outlet for unusable or unmarketable produce.
• Collaborate with Feeding America and other Feeding America regional produce cooperatives to develop new and creative strategies that assist in the development and expansion of the LMRPC and the sourcing of produce, especially locally and regionally sourced produce.
Financial Management & Cost Control – 30%
• Manage all Accounts Payable processes for distribution-sourced items to ensure correct rates have been invoiced, and provide resolution for all billing disputes.
• Analyze and review daily and weekly acquisition costs reports to ensure produce being acquired is at the lowest cost consistent with considerations of quality, reliability of source, urgency of need, inventory turns, and product distress and make appropriate adjustments as needed.
• Provide resolution for all rejected loads (i.e.: adequately document quality issues; complete all required paperwork; communicate quality issues to donor; determine optimum resolution).
• Maintain up-to-date and accurate freight industry information, including current transportation market data rates, industry trends, and overall cost movements.
• Assist with regular Feeding America reporting requirements and audits.
Research & Forecasting – 10%
• Strategically analyze and interpret multiple pieces of data (including but not limited to historical inbound volumes and purchase history, produce market trends, projected market fluctuations, cost-supply components, weather patterns, seasonal sales trends, quality reports, and product shelf life) to build and maintain optimized forecast models.
The requirements listed below are representative of the education, experience, knowledge, skills, and/or abilities an individual needs in order to perform this job successfully.
Education and/or Experience:
• Bachelor’s Degree, preferably related to Agribusiness, Agriscience, or Natural Resource Management
• Prior experience in the agriculture industry desired
• Prior experience of customer relationship management desired
• Knowledge of food banking industry desired
• Knowledge of food safety regulations desired
• Excellent interpersonal, oral, written communication and presentation skills
• Ability to read, write and understand instructions
• Ability to perform basic math functions (addition, subtraction, multiplication and division)
• Ability to count accurately and maintain accurate records
• Microsoft Excel, Word, and Outlook
• CRM/ERP experience (Donation Management System and Warehouse Management System desired)
• Ability to create, analyze and present reports
• Computer, copier, fax machine, telephone
• Valid driver's license/Clean driving record /Must be insurable by company vehicle insurance provider
Communication, Customer Service, Reliability/Dependability, Respect and Integrity, Teamwork and Work Habits/Planning.
The physical demands described here are representative of those that an individual must meet in order to successfully perform the essential functions of this job. Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions.
• Ability to stand for long periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms.
• Ability to lift and/or and move 50 lbs. regularly and to push/pull 2,000lbs. of product using manual pallet jack.
• Ability to speak clearly.
• Ability to operate machine, mechanical, and electrical equipment.
• Occasional manual loading of orders into vehicles (i.e., autos, SUVs, pickup trucks and small trailers).
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions.
• Office/Warehouse/Distribution Environment
• Some activity in refrigerated environment
• Works independently with minimal supervision
• Travel up to 50% of the time with occasional overnight stays.
• Exposure to outdoors (i.e. all weather conditions)
• Moving vehicles and equipment
• The noise level in the work environment is usually moderate
• Ability to work well with others, including face-to-face and verbal contact
• Fast paced and deadline oriented
• Frequent use of computer
• Medical Insurance
• Dental a & Vision Insurance
• Other Supplemental Insurance
• Short- & Long-Term Disability
• Life Insurance
• 403 Pension
Interested Candidates: Please visit Gleaners.org, select About Gleaners and then select Careers!
Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.
Gleaners is leading the fight against hunger in Indiana by distributing food to more than 210 partner agencies in 21 Indiana counties: food pantries, soup kitchens, and shelters.
We also provide direct services to those struggling with hunger, through programs such as BackSacks: Weekend Food for Kids, School-Based Pantry, C.A.R.E. Mobile Pantry, and Community Cupboard.
Please visit our website at Gleaners.org for more information.