Supply Chain and Business Development Manager

Supply Chain and Business Development Manager

The Supply Chain and Business Development Manager is critical to the growth and success of Fresh Connect Central a growing regional cooperative housed inside Gleaners Food Bank of Indiana currently serving more than 40 food banks across the Feeding America national network. The Supply Chain and Business Development Manager will oversee all activities related to sourcing approximately 35 million pounds of fresh produce, protein, and dairy for Fresh Connect Central customers.

End date
Opportunity type
Warehouse / Supply Chain / Drivers
Job responsibilities

• Purchase/acquire produce, protein, and dairy within targeted price points to fulfill demand from customers and achieve appropriate additional on-hand inventory.
• Collaborate with Production Manager, Engagement Manager, and Operations Manager to understand customer needs and determine an optimum course of action to meet these needs.
• Assist and support the warehouse shipping and receiving team with product quality issues, rejections, checks, discrepancies, damages, late loads, and other unforeseen problems on an as-needed basis.
• Perform regular product inventory counts and quality checks to ensure accuracy and minimize shrink.
• Manage all on-hand and inbound inventory by making recommendations for special product offerings to our network, changing product mix in our Fresh to Go Boxes as needed, and ensuring FIFO is followed.
• Grow, develop, and maintain working relationships with vendor partners, growers, freight carriers, Feeding America colleagues, other regional produce cooperatives, state associations, and member food banks to broaden our scope and reach for sourcing opportunities.
• Actively research and analyze local/regional growers to better understand supply chain capacity and limitations in order to grow the volume of local/regional produce sourced.
• Visit local and regional growers/producers to build partnerships, negotiate agreements, obtain feedback, and create visibility of Fresh Connect Central and its capabilities as an opportunistic outlet for unusable or unmarketable produce, protein, and/or dairy.
• Attend relevant conferences and trade shows to network with growers/producers to build partnerships and create visibility of Fresh Connect Central and its capabilities as an opportunistic outlet for unusable or unmarketable produce, protein, and/or dairy.
• Engage with Feeding America and other regional produce cooperatives to develop new and creative strategies that assist in the development and expansion of Fresh Connect Central and the sourcing of produce, protein, and/or dairy.
• Strategically analyze and interpret multiple pieces of data (including but not limited to historical inbound volumes and purchase history, produce market trends, projected market fluctuations, cost-supply components, weather patterns, seasonal sales trends, quality reports, and product shelf life) to build and maintain optimized forecast models.
• Oversee all accounts payable processes for distribution-sourced items to ensure correct rates have been invoiced, and provide resolution for all billing disputes.
• Maintain up-to-date and accurate freight industry information, including current transportation market data rates, industry trends, and overall cost movements.
• Assist with regular Feeding America reporting requirements and audits.
• Work collaboratively across departments in Gleaners organization to ensure the achievement of operational efficiencies.
• Active participation in staff, departmental, board or board committee meetings as requested.
• Supervise, hire, train, motivate, coach, manage performance, discipline, and evaluate direct report.
• Other duties as assigned by supervisor.

Application qualifications

The requirements listed below are representative of the education, experience, knowledge, skills, and/or abilities an individual needs in order to perform this job successfully.
Education and/or Experience:
• Bachelor’s Degree, preferably related to Agribusiness, Agriscience, or Natural Resource Management
• Prior experience in the agriculture industry desired
• Prior experience of customer relationship management desired
• Knowledge of food safety regulations and/or food banking industry desired
• Volunteer/staff management or appropriate related experience.
• Valid driver's license/Clean driving record /Must be insurable by company vehicle insurance provider
Skills and Abilities:
• Demonstrated leadership and supervision abilities and strategic thinking
• Ability to manage and lead others within the organization
• Excellent interpersonal, oral, written communication and presentation skills
• Competent in Microsoft Excel, Word, and Outlook
• Ability to create, analyze and present/articulate reports and findings
• Ability to read, write and understand instructions
• Ability to perform basic math functions (addition, subtraction, multiplication and division)
• Ability to work with people of diverse backgrounds.
• A commitment to full and visible participation as a hunger relief leader in the community.
Core Competencies: Communication, Customer Service, Reliability/Dependability, Respect, Integrity, Teamwork, Work Habits/Planning, Leadership, Operational Management, People Management and Strategic Thinking.

Physical Demands: The physical demands described here are representative of those that an individual must meet in order to successfully perform the essential functions of this job. Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions.
• Ability to stand for long periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms.
• Ability to lift and/or and move 50 lbs. regularly and to push/pull 2,000lbs. of product using manual pallet jack.
• Ability to speak clearly.
• Ability to operate machine, mechanical, and electrical equipment.
• Occasional manual loading of orders into vehicles (i.e., autos, SUVs, pickup trucks and small trailers).
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions.
• Office/Warehouse/Distribution Environment
• Some activity in refrigerated environment
• Works independently with minimal supervision
• Travel up to 25% of the time with occasional overnight stays.
• Exposure to outdoors (i.e. all weather conditions)
• Moving vehicles and equipment
• The noise level in the work environment is usually moderate
• Ability to work well with others, including face-to-face and verbal contact
• Fast-paced and deadline-oriented
• Frequent use of computer


Medical, Dental, Vision & Other Insurance
Learning & Development Opportunities
Paid Time Off, Paid Holidays & Paid Volunteer Days
On-site Gym
403(b) Plan Participation

How to apply

Interested Candidates: Go to, select About Gleaners and then select Careers!
Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.

About the organization

Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In addition to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.