The Senior Director of Community Impact (SDCI) works closely with the SVP, Programs to shape and implement Maryland Food Bank’s strategic vision for responding to and meeting the needs of under-resourced individuals facing food insecurity, financial hardships, and/or chronic health issues.
This position provides strategic leadership, planning, execution, and accountability for the Maryland Food Bank’s (MFB) Community Impact programming – formerly known as Client Services. MFB’s Community Impact programs are designed to support individuals and families in their journey towards self-sufficiency and to help improve the quality of life for underserved and marginalized communities.
Reporting to the SVP, Programs, the SDCI leads efforts to develop, promote, and maintain effective collaborations with various stakeholders, leverage existing partnerships and build new ones. Partnerships will span MFB’s entire service area which includes all Maryland counties (except for Prince George’s and Montgomery) and Baltimore City. Partnerships will be formed with healthcare systems, hospitals, and clinics, as well as with state and local Human Services departments, and community-based and statewide organizations. These partnerships will be designed to address social determinants of health by helping food insecure Marylanders access healthy, nutritious food, government benefits, community resources, and other services that help to improve health and financial outcomes for targeted populations (people of color, older adults, unemployed and under-employed, and those managing chronic illnesses).
The SDCI must demonstrate a commitment to using data analytics to develop and execute strategies with clearly identified metrics. This role is responsible for using data in ways that are innovative, strategic, and aligned with the belief that those experiencing food insecurity are best suited to help develop solutions that will lead individuals towards self-sufficiency with the aid of nutritious food, cash assistance, and other resources coupled with education and information to support informed decisions.
The SDCI will provide leadership and expertise to further develop and expand health care partnerships, nutrition programs, and wraparound services while working with partners to gather service insights about those served and how they are impacted:
Healthcare Partnerships and Nutrition programs:
• Develop and expand partnerships with healthcare and hospital systems, clinics, and county and state health and human services departments to increase access to affordable healthy foods (including fresh produce) through initiatives like Food Pharmacy/Food Rx. Typical programs provide nutritious food to patients that face chronic diseases, are at-risk, or screen positively for food insecurity. These programs provide opportunities for increased nutrition education and emphasize lifestyle and nutrition changes that can improve the overall health of under-resourced children, older adults, and families.
• Work with key external stakeholders to understand current health needs for low-income individuals and older adults facing food insecurity. Develop and implement a work plan to address those needs and expand our reach of serving older and aging adults statewide.
• Supervise and collaborate with the Nutrition Director’s ongoing work to expand access to healthy food in communities statewide and provide support for existing nutrition programs as well as future nutrition initiatives including community gardening and contract growing.
• Develop and expand partnerships that allow for home delivery of tailored foods for older adults and homebound individuals via MFB’s various distribution methods.
Community Impact Programs
• Review, assess and bolster existing Community Impact programming with the goal of providing a comprehensive and effective set of a service solutions – direct, indirect, referral, etc. – that help individuals and families stabilize and thrive.
• In partnership with other Programs team leaders, identify target areas and specific populations in need of greater access to nutritious food. Work with stakeholders, community-based organizations, and other entities to expand access to healthy foods, nutrition education, government benefits, community resources, and information to improve outcomes.
• Provide leadership around the best use of service insights technology systems to gather and analyze data to inform programming and measure outcomes of those served in collaboration with internal MFB staff and external partners. Use data to inform expansion of services and programs and programs.
• Continuously prospect for new and expanded collaborations thereby enhancing program funding and services to food insecure Marylanders.
• The Senior Director of Community Impact directly leads a team of 8 and provides effective leadership through one on one’s, team meetings, mentoring, expectation setting, regular feedback, performance management, and cascading communications. The Sr. Director will supervise, coordinate, review, and evaluate the work assigned under the team’s purview to ensure professional quality standards are met, as are objectives and goals. The SDCI will work closely with direct reports to execute day-to-day operations and relationship management of the Community Impact programming.
• The Sr. Director will apply an intentional lens to ensure that the team’s work, programs, and services are within the framework of diversity, equity, and inclusion (DEI) principles. Active participation and support for MFB’s DEI journey is a must, as is the willingness to implement and adjust to new learnings.
• Bachelor’s degree from an accredited university in Public Health, Nutrition or Public Administration with 5 years’ experience in program management, public health administration, or nutrition.
• Master’s degree preferred.
• Minimum of 5 years supervisory experience.
• Experience working in or with healthcare systems (clinics or hospitals), building healthcare and community-based partnerships.
• Demonstrated understanding of case management practices and knowledgeable about social services coordination.
• Knowledge of and exhibited compassion for hunger and poverty issues.
• Knowledgeable on the topics of community research and education, including social determinants of health, food insecurity, and nutrition.
• Excellent communication skills, both written and verbal; including the ability for effective public speaking.
• Proficiency with computer applications (Microsoft Office Suites, databases, CRM).
• Ability to manage time efficiently and to work independently with minimal supervision.
• Orientation to detail, accuracy, and the meeting of deadlines.
• Proven ability to exercise good judgement and discretion.
Medical, Dental and Vision Insurance
Short-Term Disability Insurance
Employee Referral Program
403(b) Retirement Plan
Send cover letter and resume to: [email protected]
The Maryland Food Bank is a non-profit organization leading the movement to end hunger in Maryland. We have an extensive network of community and organizational partners across the state that distribute food to the Marylanders who need us.
For more than four decades, the Maryland Food Bank has been our state’s leading food assistance organization, delivering food to underserved communities and marshalling the collective impact of more than 1300 community-based organizations. MFB strives to help the approximately 2 million food-insecure people in Maryland today get access to healthy food, as a means of enabling brighter futures. In late 2018, MFB expanded its core mission to include efforts to address the root causes of hunger, with the goal of helping more Marylanders become financially stable and food secure.
The most important qualification for all Maryland Food Bank employees is their commitment to our mission: “Feeding people, strengthening communities, and ending hunger for more Marylanders.”