SNAP Outreach Manager

SNAP Outreach Manager

The SNAP Outreach Manager will manage Gleaners’ Supplemental Nutrition Assistance Program (SNAP). Primary focus will be outreach to communities within the Gleaners’ 21-county service area. All responsibilities shall be consistent with Gleaners Food Bank's mission to lead the fight against hunger.

End date
Opportunity type
Programs / Agency Relations / Clients
Job responsibilities

• Manage, provide direction, guidance and support to SNAP staff to ensure department goals are met.
• Supervise, hire, train, motivate, coach, manage performance, discipline, and evaluate direct reports.
• Assist SNAP staff in identifying and evaluating additional opportunities for direct and indirect SNAP outreach.
• Serve as a lead and liaison to Feeding America, Indiana Family and Social Services Administration (FSSA) and other key stakeholders.
• Develop the State of Indiana SNAP Outreach Plan, ensuring adherence to outreach projects as well as submission of the year end summary report.
• Manage and review indirect SNAP outreach contracts and organization MOUs and ensure compliance to all applicable Feeding America and State regulations.
• Manage and support department efforts to maintain Supplemental Nutrition Assistance Program (SNAP) compliance with all applicable Feeding America, federal, state and local government regulations, as well as auditing requirements.
• Maintain current working knowledge regarding legislature and community actions that impact SNAP funding and programming.
• Provide information for Feeding America’s Network Activity Report, biennial audit, fiscal year end audit, department metrics, and other reports as needed.
• Collaborate with Advancement team on grant proposals as needed, assisting with data collection for all evaluation and content reports related to grants.
• Perform all other duties as assigned.

Application qualifications

Education and/or Experience:
• Bachelor’s Degree or equivalent experience
• Three to five years of experience in related field, including management and supervision of employees or volunteers preferred.
Other Skills and Abilities:
• Strong leadership, organizational, interpersonal, and relationship management skills.
• Excellent communication, public speaking and presentation skills.
• Be detail oriented, ability to multi-task and meet internal and multiple project deadlines.
• Basic math and problem-solving skills.
• Ability to think creatively with analytical abilities and identify and resolve problems effectively.
• Proficient in Microsoft Excel/Word/Outlook/PowerPoint and Google documents.
• Initiative/self-starter/ability to work without close supervision.
• Ability to work with people of diverse backgrounds.
• Bilingual preferred, but not required.

Certifications/Licenses/Registrations: Valid driver's license/Clean driving record /Must be insurable by company vehicle insurance provider.
Core Competencies: Communication, Customer Service, Reliability/Dependability, Respect and Integrity, Teamwork and Work Habits/Planning, Leadership, Operational Management, People Management and Strategic Thinking.
Physical Demands: The physical demands described here are representative of those that an individual must meet in order to successfully perform the essential functions of this job. Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions.
• Ability to push, pull, lift, move and carry up to 25 pounds.
• Ability to move within/between Department or Facility.
• Ability to sit/stand for long periods of time, see and speak clearly.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions.
• Remote and onsite work environments (i.e. field work, home office, or shared office space)
• Occasional exposure to outdoors and abnormally hot/cold environment.
• Frequent use of a computer and phone.
• Works independently and with others.
• Flexible work schedule (i.e. weekends and/or evenings).
• Travel could exceed 50% of the time, with occasional overnight stays.

How to apply

Interested Candidates: Visit to, select About Gleaners and then select Careers!…

Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.

About the organization

Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. . In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.