The Senior Programs Associate supports the Senior Programs Manager and Senior Programs Coordinators by providing administrative support and facilitation of the Central Pennsylvania Food Bank (CPFB) Senior Programs distribution program, which distributes to eligible senior citizens a monthly box of nutritious food supplied either by the Federal Commodity Supplemental Food Program (CSFP) or by the private ElderShare program. The Senior Programs Associate will maintain, collect, and track metrics, reports, and results of the program.
CPFB cultivates a culture of equity, diversity, inclusion and belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better organizational results.
• Collect data for program spreadsheets that are used to keep statistics.
• Assist with research, facilitation, and outreach of home delivery resources and other special projects and initiatives.
• Responsible for the ordering process of ElderShare food boxes.
• Assist in coordinating and organizing in all audit related tasks, (i.e. civil rights, distribution agreements, monthly waiting lists, etc.)
• Ensure that all monthly roster sheets from distribution sites have been collected.
• Assist with the scheduling of monitoring visits of distribution sites and prepare appropriate paperwork.
• Provide all daily invoices and necessary paperwork to our Food Sourcing and Logistics Team.
• Delegate inquiries from site coordinators or senior program recipient inquiries and/or complaints to appropriate senior programs team member.
• Assist with the coordination of required annual trainings for coordinators at all distribution sites.
• Assist with the development of trainings, tool kits, and other resources for distribution sites.
• Support Senior Programs Coordinators with data entry, distribution site coordination, and communication to seniors.
• Participate in CPFB’s major events as necessary, i.e. fundraisers, agency-wide events, etc., as well as off-site outreach events and networking.
• Assist with organizational events.
• Ability to attend departmental and all-staff meetings as directed, staying informed of ongoing changes in department and overall organization.
• Perform other duties and tasks as assigned.
• In instances of a federal, state or locally declared emergency, CPFB is typically considered an essential service and emergency responder; all employees may be called in to perform regular or emergency duties.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills, and Abilities:
• Passionate about working for an organization that values and promotes equity, diversity, inclusion and belonging (EDIB). Willing to embrace the food bank’s EDIB journey.
• Passion for the CPFB’s mission and core values.
• Ability to understand and work with the diverse dynamics of a non-profit as well as multi-cultural populations.
• Ability to work as part of a high-performance team and be a strong team player.
• Passion for customer service excellence (internal and external), professional etiquette, personal boundaries, and the ability to maintain confidentiality.
• Exhibit strong interpersonal, team building, and administrative skills.
• Must be friendly, outgoing, and comfortable speaking to people.
• Exhibit strong verbal, written, analytical, presentation, planning, time management, communication, and organizational skills. Ability to write, edit, and proofread correspondence and materials for accuracy and style.
• Must have professional demeanor with the ability to work cooperatively across all levels of the CPFB.
• Ability to input and maintain accurate records, perform research and ability to compile data.
• Must be detail oriented with the ability to work independently, plan, prioritize, take initiative, resolve problems, meet deadlines, and multi-task.
• Must be reliable with high integrity and strong work ethic.
• Must be positive, cooperative, honest, and dependable.
• Ability to be motivated and a self-starter.
• Ability to be a creative thinker.
• Possess strong research skills and commitment to ongoing learning.
• Demonstrate ownership and accountability.
• Knowledge of organization’s computer software and systems, including Microsoft Office Suite, department-specific software systems, telecommunications, and internet applications.
Ability to operate standard office equipment (machines, tools, and devices) used in performing only the essential function including computer and related equipment, typewriter, calculator, photocopier, fax machine, and telephone.
Supervisory Responsibilities: None.
Physical Requirements or Licenses:
• This position will work the majority of the work week in the Harrisburg office, with some flexibility to work hybrid at the discretion of the Director of Agency Services and Outreach or based on the needs of the organization.
• A valid driver’s license with history of good driving record.
• Ability to work a flexible schedule.
• Conditions may include working outside in inclement weather, working closely with others, working alone, and working protracted or irregular hours.
Must be able to lift or move up to 50 pounds.
• The work environment is typically quiet.
The successful applicant will be positive, self-motivated, detail-oriented, and reliable. They will take joy in building authentic and trusting relationships with colleagues and working with others to build momentum and share success.
The selected applicant will join a collaborative, values-driven, dynamic team that derives joy from the work and is passionate about resourcing the work to end hunger and its root causes. We hold the core belief that philanthropy should be accessible to all facets of our community and define our work as the art of facilitating love of community.
The Food Bank’s work culture is progressive, forward thinking, and equity minded. Staff have the opportunity to fully develop their potential in a variety of ways. As organizational leaders, in shaping programs and advocacy efforts and in working towards a future where no one should be hungry.
Education and Experience:
• Successful completion of a diploma or GED from an accredited high school. College education and/or additional training and certifications are a plus.
• Fluency in Spanish is a plus.
• Two years’ administrative assistance experience in a non-profit or human service role preferred.
The Central PA Food Bank has an excellent benefit package. Visit our website at www.centralpafoodbank.org
Applicants must submit a cover letter, resume and salary requirements by Friday, September 2, to Central Pennsylvania Food Bank, Department of Human Resources, 3908 Corey Road, Harrisburg, PA 17109 or email [email protected] or stop by our offices to complete an employment application. Excellent benefit package included.
We are a proud to be an equal opportunity employer and seek to bring our values of equity, diversity and inclusion to our hiring process. Beyond our commitment to non-discrimination, we encourage applications from applicants who can contribute to the diversity of our organization and who have lived experience of inequity.
The Central Pennsylvania Food Bank is a nonprofit organization committed to ending hunger in 27 counties across central Pennsylvania. By working with more than 1,300 local agencies and programs, we serve over 152,000 people in need each month through our two Healthy Food Hubs, located in Harrisburg and Williamsport.