The Government Programs Division Manager is responsible for the direct management and oversight of two essential government programs: Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP). This role will act as a liaison with respective state representatives and is accountable for ensuring these government contracts are executed in accordance with USDA/FNS, Colorado Department of Human Services (CDHS), Food Bank of the Rockies, Feeding America policies, and all other government regulations and guidelines.
• Maintain USDA program requirements and regulations of CSFP and TEFAP contracts governed by USDA/FNS and the State of Colorado.
• Regularly liaisons with the USDA state representatives.
• Provide support and oversight of Government Programs Division staff in preparation of scheduled audits.
• Report areas of non-compliance to CPO with recommended corrective action plans to bring compliance issues to resolution.
• Assist Programs Director & VP Of Programs with executing the strategic plan, meeting fiscal year goals and program requirements and deadlines.
• Continually assesses progress towards Division’s short- and long-range goals and adjusts processes accordingly to achieve these goals.
• Responsible for CSFP Outreach activities to meet caseload requirements that are assigned by CDHS.
• Provide daily leadership, guidance, and support to the Government Programs Division by encouraging and providing staff the resources to safely and effectively accomplish their individual and collective goals.
• Monitor and improve division policies, processes, and procedures to ensure program processes are streamlined with the operational side.
• Accountable for TEFAP and CSFP product:
o TEFAP: Ordering, monitor entitlement funds and expenditures to ensure equitable product ordering throughout the fiscal year, and responsible for oversight of TEFAP Inventory and distribution of product by expiration date.
o CSFP: Ensure product category and quantities are in house for box building while maintaining regulated inventory levels, and responsible for oversight of CSFP inventory and product distribution by expiration date.
• Ensure all required monthly reports and quarterly billings are compiled, reviewed for accuracy, and submitted to CDHS within deadlines.
• Establish and implement communication, customer service, and training processes with partner agencies to include but not limited to: monthly e-newsletters, surveys, touchpoints, webinars, etc.
• Oversight for the once a month Saturday distribution: Point of contact for volunteers, staff, and ensuring the distribution runs smoothly.
• Other duties as assigned.
• Commitment to represent Food Bank of the Rockies with professional poise and work effectively with a wide range of constituents
• Maintain a professional demeanor and respond with urgency
• Show strong team building, interpersonal, and leadership skills
• Ability to lead through influence and effectively navigate in a matrixed organization
• Self-directed, accountable for results, and proactive; independent problem solver
• Commitment to motivating staff through creating a positive working environment
• Excellent organizational, time management, and analytical skills
• Excellent computer skills including Microsoft Office and database software
• Advanced skills in Microsoft Excel and/or Smartsheet
• Demonstrated project management and process improvement skills
• Ability to meet deadlines and manage multiple projects simultaneously
• Exercise independent judgment, think critically and strategically, collaborate with others, and follow-through to execute projects
• Ability to read, write, speak and understand the English language fluently, and communicate verbally and in writing at a professional level
Education and Experience:
• High school diploma or equivalent required; Bachelor’s degree preferred; or equivalent combination of education and experience
• 5-7 years’ experience successfully leading teams; non-profit experience preferred
• 2+ years of extensive project/program management experience
• Knowledge of government programs and warehouse operations strongly preferred
• Extensive experience using Microsoft Office Suite; advanced knowledge of Excel preferred
• Experience using collaborative tools for file storage and sharing, meeting scheduling, and virtual collaboration
• Sitting for long periods, standing and walking intermittently
• Using office equipment such as computer, mouse, keyboard, printer
• Indoor office environment, temperature-controlled
• Outdoor work environment in all elements for food distribution
• Ability to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear
• Use specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Must be able to lift or move up to 20 pounds
Expected Hours of Work:
This role is considered full-time, exempt. Travel within the geographic region will be required and is primarily local during the business day.
Medical, dental, and vision insurance, flexible spending account, life and AD&D insurance, voluntary life insurance, longterm disability, employee assistance program, worldwide travel assistance, employee wellness, 401k, flexible work schedule, PTO, sick leave, and paid holidays.
Food Bank of the Rockies’ warehouse is the central distribution program providing food and essentials to more than 600 hunger-relief programs in northern Colorado including metropolitan Denver, the eastern Plains and western Slope as well as the entire state of Wyoming.
These hunger relief programs range from small faith based food pantries to large charities serving hundreds of clients daily. Partner Agencies may choose from a variety of available food and household items.