Foodworks Case Management Specialist

Food Bank
Foodworks Case Management Specialist

Overall purpose of the position:

The Case Management Specialist is responsible for all facets of social services support for a group of cohorts at a FoodWorks training site. This position is a key advocate for FoodWorks students from enrollment through training, graduation, employment and up to 12 months of post-graduation support. Responsibilities include the development and implementation of a training and resource plan tailored to varied barriers, skills and needs, development of an employment plan and post graduate support plan, and all necessary documentation. The Case Management Specialist works collaboratively with team members across the organization to ensure effective support for their clients.

End date
Opportunity type
Programs / Agency Relations / Clients
Job responsibilities

• Manage case load of assigned applicants, students, and graduates
• Provide case management assessments, identify barriers to training and employment
• Engage with students by building trust and rapport; encourage community building, resource sharing, networking, and peer support
• Help students set goals related to barriers and self-sufficiency; support students in making progress on their identified goals
• Provide community resource information and opportunities via groups and individually; provide access to partners for legal, health, mental health, and other free/low-cost services
• Provide advocacy to prospective students, students, and alumni with internal training team as well as external partners for a collaborative and holistic approach
• Follow trainee's progress throughout program and up to 12 months post-graduation; communicate, connect, support, advocate, and hold accountable
• Employ appropriate intervention methods and techniques to assist trainees and graduates in achieving life and career goals
• Identify and provide emergency crisis interventions and services as warranted
• Facilitate and coordinate trainee access to resources for housing, childcare, mental health, health, health insurance, anger management and DV classes, government assistance, legal assistance, transportation, basic education, food, furniture, clothing, and other basic needs
• Assist in delivering curriculum that includes self-advocacy, personal values identification, and goal setting that promotes growth-mindset and resilience
• Contribute to curriculum development and implementation
• Timely entry of case notes
• Conduct 90-day, 6-month, 12 month and 24 month follow up with gradusyrd

Application qualifications

Education: Bachelor’s degree in social work, human services or equivalent experience. LCSW preferred.

• Minimum of 2 years of experience working with individuals facing challenges such as systemic racism, trauma, poverty, food insecurity, substance addiction, criminal history, domestic violence, unemployment or underemployment, homelessness/housing insecure, lack of transportation, childcare, learning disabilities, digital literacy/digital access, and long-term dependency on public assistance.
• Familiarity with social service programs and providers in Maryland. Experience collaborating with referral partners and expanding referral partner network.
• Experience delivering effective case management services. Comfortable working in a client management database.
• Demonstrated trust and relationship building skills and ability to effectively manage conflict and difficult client situations.


Medical, Dental and Vision Insurance
Life Insurance
Short-term Disability Insurance
403b Retirement Plan
Employee Referral Program

How to apply

Please submit a cover letter and resume to: [email protected].

About the organization


The Maryland Food Bank is a non-profit organization leading the movement to end hunger in Maryland. We have an extensive network of community and organizational partners across the state that distribute food to the Marylanders who need us.

For more than four decades, the Maryland Food Bank has been our state’s leading food assistance organization, delivering food to underserved communities and marshalling the collective impact of more than 1300 community-based organizations. MFB strives to help the approximately 2 million food-insecure people in Maryland today get access to healthy food, as a means of enabling brighter futures. In late 2018, MFB expanded its core mission to include efforts to address the root causes of hunger, with the goal of helping more Marylanders become financially stable and food secure.

Additional information


This is an on-site work environment with the possibility of having a hybrid work schedule.

The most important qualification for all Maryland Food Bank employees is their commitment to our mission: “Feeding people, strengthening communities, and ending hunger for more Marylanders.”