The Food Sourcing Coordinator (FSC) will play a vital role in SHFB’s robust food sourcing function. Primary responsibility of the FSC is to develop and maintain retail partnerships in order to maximize yield of food donations. The FSC will lead relationship building efforts for retail stores in SHFB’s 16 county service area.
Expectations of the Employee:
Adheres to Second Harvest Foodbank Policy and Procedures.
Acts as a role model within and outside the Foodbank.
Performs duties as workload necessitates.
Timely and appropriate execution and implementation of plans and ideas.
Maintains a positive and respectful attitude.
Communicates regularly with supervisor about department issues.
Demonstrates flexible and efficient time management and ability to prioritize workload.
Consistently reports to work on time prepared to perform duties of position.
Meets department productivity standards.
Actively engages in and promotes an equitable and inclusive work environment.
Position Responsibilities & Essential Functions:
Serve as SHFB’s liaison to our retail channel of food sourcing; coordinating with our retail partners to ensure we are receiving every category of food we are offered.
Prepare and present reports documenting donations and trends to donor partners.
Review MTD/YTD activity of our retail partners on a monthly basis with the Food Resource Manager.
Cultivate and strengthen new as well as existing donor relationships.
Implement donor recognition for each donor on a semi-annual or annual basis, as determined by the Food Resource Manager.
Maintain presence of mind in the retail stores with regular site visits/meetings/training and track site visits in a Customer Relationship Management (CRM) tool (to be created in collaboration with the Food Resource Manager).
Conduct necessary training for agency pickups at retail and manage the reporting of those donations.
Establishing relationships with and helping open new retail stores, including training for the various departments, and working with Transportation to set up a pick-up schedule.
Maintain active communication with Transportation staff to identify potential issues and opportunities for program improvement at retail stores.
Participate in Feeding America network retail-related calls and conferences.
Represent Second Harvest at grocery industry events.
Assist in data entry and management in various databases (e.g. CERES and MealConnect).
Develop a strong working relationship with Operations Department to ensure needs of donor, agencies, and SHFB are being met
Perform any other duties as needed to fulfill our mission, drive our vision and abide by our values.
Minimum of two years of experience providing excellent customer service.
One Year experience building relationships with external vendors or partners.
Valid Driver’s License and good driving record.
Ability to successfully pass background check.
Food safety certification (ServSafe) must be secured within the first year of employment.
To perform this job successfully, the individual should have advanced knowledge of the following computer software programs.
o Microsoft Office Suite – specifically Word, Excel, and Outlook.
The employee will be expected to learn and effectively use internal software programs including Ceres and MealConnect.
Experience working with inventory management software is desired.
Associate’s Degree in a related field; equivalent combination of experience, education and training is equally preferred.
Experience and/or knowledge of grocery industry practices.
Lived experience with the impacts of systemic racism or marginalization is a plus.
As part of our compensation package, we offer a comprehensive benefits plan. Benefits include:
Health Insurance (we pay 90% of premium for full time employees), Dental Insurance, Vision Insurance
401(k) Retirement Plan with up to 5% match
Short Term Disability Insurance
Long Term Disability Insurance
Life and AD&D Insurance
Generous Paid Time Off 23 Days per year. 13 Paid Holidays per year
For more information, or to apply, please go to: https://shfbmadison.isolvedhire.com/jobs/
In 1986, SHFB began working with local hunger-relief agencies in 16 counties in southwestern Wisconsin. It has since grown to become the area’s largest hunger-relief organization. Our mission is to end hunger in the communities we serve. We accomplish our mission by distributing millions of pounds of food each year, promoting outside food assistance programs like FoodShare, and raising awareness of hunger.
SHFB is one of 200 members of Feeding America, the nation’s leading domestic hunger-relief charity. As a member food bank, SHFB relies on Feeding America for access to national food industry donors, coordinating food donations with other food banks, lobbying legislators on a national level, and to be the voice for national hunger awareness. We follow guidelines put forth by Feeding America, and our operations are monitored to ensure that we uphold the highest standards of charitable food distribution and safety.