Position Title Director of Regional Produce Cooperative
Position Type Salary/Exempt
Supervisor’s Title CFO/COO
Date of Last Revision August 2019
Position Purpose: The Director of the Regional Produce Cooperative is responsible for overseeing all business operations of the Feeding America sponsored Regional Produce Processing Cooperative, which is warehoused inside Gleaners Food Bank of Indiana. The primary responsibilities are to grow the distribution of fresh produce throughout the Lower Midwest territory assigned by Feeding America. Current distribution is 15 million pounds, the goal for total distribution in 5 years is 40 million pounds. This growth should be done in a way that maximizes distribution, maintains a good variety of items and minimizes the cost to member food banks. The Director of the Regional Produce Cooperative has both supervisory and profit and loss responsibilities. All responsibilities shall be consistent with Gleaners Food Bank's mission to end hunger.
Position Essential Functions and Responsibilities:
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions/responsibilities listed below. Nothing in this description restricts the right of management to assign or reassign duties and responsibilities to this job at any time, without notice; however, Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions. This job description is not an employment agreement or contract.
• Oversee all business operations of the Regional Produce Cooperative, ensuring overall business objectives are met. This includes:
Member Engagement Management:
• Increase participation in the Regional Produce Cooperative from active co-op members, non-active co-op members, and prospective food banks.
• Ensure sufficient activity with food bank Executive Directors, Board Members, and Operation Mangers to promote and advance the Regional Produce Cooperative and its mission.
• Provide knowledge and expertise in all aspects of the food banking industry to assist members and prospective members in discovering opportunities to grow their produce programs.
• Collaborate with other Feeding America regional produce cooperatives to develop new and creative strategies that assist in the development and expansion of the Regional Produce Cooperative and the increased distribution of produce.
• Collaborate with appropriate Feeding America personnel to promote and execute national and regional produce programs.
• Assess current inventory, market conditions, product availability, and logistical variabilities to forecast supply availability.
• Use critical thinking to analyze and interpret multiple sources of information (including but not limited to; produce market trends, market supply data, seasonal sales trends, quality reports, and product shelf life) to determine the optimum course of action needed to meet member-specific requirements.
• Strategically act as the business relationship expert by understanding commodity trends, cost-supply components, projected market fluctuations, weather impact, quality status, growing areas, and freight implications.
• Ensure the development and maintenance of positive and ethical working relationships with vendor partners, growers, distribution centers, operation managers, freight carriers, as well as a multitude of Feeding America collaborators such as other regional cooperatives, member food banks, state association representatives, and national sourcing managers.
• Visit local and regional growers and producers, as needed, to build partnerships, negotiate agreements, obtain feedback, and create visibility of the Regional Produce Cooperative and its’ capabilities as an opportunistic outlet for unusable or unmarketable produce.
• Evaluate inbound volumes and purchase history to collaborate with the produce cooperative team on building optimized forecast models.
• Conduct regional and individual grower/donor analysis to better understand supply limitations and capacities.
• Analyze and review daily and weekly acquisition costs reports to ensure produce being acquired is at the lowest cost consistent with considerations of quality, reliability of source, urgency of need, inventory turns, and product distress and make appropriate adjustments as needed.
• Maintain up-to-date and accurate freight industry information, including current transportation market data rates, industry trends, and overall cost movements.
• Review and resolve inventory issues in collaboration with the produce cooperative team as a result of allocations or order issues.
• Manage all Accounts Payable processes for distribution-sourced items to ensure correct rates have been invoiced, and provide resolution for all billing disputes.
Customer Service and Warehousing Operations:
• Work collaboratively with Gleaners’ Operations management and customers to ensure the timely receipt of produce and the accurate and timely shipment of orders by customers of the produce mixing center.
• Oversee all warehouse dock activities related to produce consistently according to the Standard Operating Procedures for receiving, staging, and shipping.
• Ensure quality control and compliance with food safety regulations.
• Ensure excellent customer service to member foodbanks.
• Ensure outgoing shipments to meet order, dock sheet, and quality specifications.
• Ensure product is both shipped and received in a timely and efficient manner.
• Ensure proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facility
• Maintain appropriate records, files and documentation.
• Utilize a continuous improvement mindset and assist in identifying opportunities for process
• Represent the Produce Cooperative to key relationships, groups, and organizations, such as: Feeding America, state food bank associations, other hunger relief organizations, other food banks, industry trade and buying groups, etc.
• Personnel management
• Provide supervision, coaching, and evaluations to staff.
• Recruit, select, orient, train, and motivate staff.
• Enforce program, operational, and personnel policies and procedures.
• Promote and achieve a positive work environment.
• Financial and Management duties
• Serve as an active member of Gleaners' management team.
• Contribute to the development and management of the annual operating budget.
• Provide operating and financial reports to the CFO/COO, Feeding America and others departments, as required.
• Assistance during fiscal year-end audit.
• Participate in Gleaners-wide activities and special events.
• Represent Gleaners as a speaker or participant in community events.
Communication, Customer Service, Reliability/Dependability, Respect and Integrity, Teamwork, Work Habits/Planning, Leadership, Operational Management, People Management and Strategic Thinking.
The physical demands described here are representative of those that an individual must meet in order to successfully perform the essential functions of this job. Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions.
• Pushing, pulling, lifting, carrying, and moving 50 pounds 1% of the time
• Moving within/between Department or Facility
• Ability to sit/stand
• Ability to speak clearly
• Ability to use dexterity
• Ability to drive
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Gleaners will make reasonable accommodations to enable individuals with disabilities to perform these functions.
• Office/Warehouse/Distribution Environment
• High energy, fast paced & deadline oriented.
• Flexible work schedule
• Noise level in the work environment is usually moderate
• Travel up to 20% of the time locally
• Works independently with minimal supervision
• Ability to work well with others
• Fast paced and deadline oriented
• Frequent use of computer
• Face-to-face and verbal contact with others
The requirements listed below are representative of the education, experience, knowledge, skills, and/or abilities an individual needs in order to perform this job successfully.
Education and/or Experience:
• Bachelor’s Degree or equivalent experience
• Management experience in organizational leadership, sales, and warehousing operations (especially in the food industry)
• People management skills to supervise and motivate the staff
• Experience in purchasing to maximize the cost effectiveness of supply chain management
• Ability to create the reports needed to communicate and manage the food sourcing function.
• Excellent interpersonal, oral, written communication and presentation skills
• Working knowledge of mathematical trends
• Ability to create a simple budget and manage purchased product expenses within cost constraints
• Microsoft Excel, Word, and Outlook
• ERP (Inventory Management System)
• Computer, copier, fax machine, telephone
• Valid driver's license/Clean driving record /Must be insurable by company vehicle insurance provider
Other Skills and Abilities:
• Demonstrate strong leadership and supervision skills
• Strong organizational, interpersonal, and relationship management skills
• Demonstrates good judgment, problem solving, decision making, and delegation skills
• Ability to negotiate
• People skills to interact with food donors and other members of the management team
• Initiative/self-starter/ability to work without close supervision
• A passion for the cause of hunger and the ability to communicate it
In addition to a fulfilling career, we also offer a competitive benefits package. Gleaners employees who work a minimum of 30 hours a week enjoy some of the following benefits:
Medical, Dental, Vision & Other Insurance
Learning & Development Opportunities
Paid Time Off, Paid Holidays & Paid Volunteer Days
On-site Health Clinic and Gym
403(b) Plan Participation
Interested Candidates: Click here to apply or go to Gleaners.org, select About Gleaners and then select Careers! Or email directly to [email protected]
Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.
Gleaners Food Bank of Indiana, Inc. serves 21 central and southeastern Indiana counties by distributing food to pantries, homeless shelters, soup kitchens and other agencies who directly serve the hungry in Indiana. For every $1 donated Gleaners can provide the equivalent of 3 meals to those in need. Gleaners also has a variety of direct service programs that directly target our most vulnerable populations like children and the elderly.All of Gleaners' programs and services share the common goal of getting food directly into the hands of those that need it most. Besides providing food to food pantries, homeless shelters, senior apartments, and community centers, Gleaners directly serves hungry Hoosiers through 6 distinct programs: Mobile Pantry, BackSacks, Weekend Food for Kids, Summer Meals for Kids, School-Based Pantry, Gleaners Community Cupboard (on-site food pantry) and Senior Hunger Programs.