Director of Partnerships & Programs

Director of Partnerships & Programs

The Director of Partnerships & Programs will lead and support the strategy, development, and implementation of all Second Harvest Foodbank of Southern Wisconsin (SHFB) guest-facing programs, and all Partner Agency food distribution efforts throughout SHFB's sixteen county service area to support individuals experiencing food insecurity.

End date
Opportunity type
Programs / Agency Relations / Clients
Job responsibilities

With a passion for social good, the person in this role will be a dynamic people leader and systems-thinker. They will have the ability to think strategically about the operation. They will be a critical listener, focused on mission alignment with our current and potential partners. This member of the SHFB Department Director team will have a successful track-record in cultivating and managing relationships. They will be comfortable engaging with a diverse group of collaborators from a variety of communities and backgrounds. They will have the drive to innovate the operation where needed and motivate their team to reach new heights.

In collaboration with the Programs Manager and Agency Relations Manager, as well as other team members, the Director is responsible for creating and maintaining a strong partnership between SHFB and our community sponsored programs, as well as our partner agencies. The Director will ensure program integrity, consistency and prioritization of equity in all work and in working toward achieving network capacity goals for all assigned services areas. They will ensure outstanding customer service, as well as compliance as required by Feeding America.

Position Responsibilities & Essential Functions

Leadership (Approximately 40% of the role)

As a leader and member of the Department Director Team at SHFB, the Director will be responsible for the oversight of strategic planning and direction for all SHFB programs and partnerships. This will require communication of the necessary objectives, as well as research, support, and advocacy for optimal delivery processes. To reach these goals, the Director of Partnerships & Programs must display passion for the work, as well as providing support for improvements in the following ways:

*Collaborate with the Agency Relations and Programs Managers and other team members to plan, deliver and evaluate services for and collaborations with partners through community needs assessments.
*Explore emerging areas of work to address nutrition insecurity and its root causes, as well as develop tools/resources to support programs and community partners.

Community Relationships (Approximately 30% of the role)

The Director will strengthen existing relationships with community partners while seeking to create new partnerships that are aligned with SHFB's vision, strategy, and values to meet the needs of individuals experiencing food insecurity. They will lead their team of Partners & Programs to identify relationship opportunities that will most effectively elevate community collaborator's voices, by seeking feedback, experiences, and holistic approaches to best serve program guests. In addition, the Director will actively engage resources to address the root causes of hunger, including:

*Develop and oversee capacity-building support to partner agencies and programs.
*In collaboration with the CEO, engage with federal, state, and community leaders to address food security-related topics.
*Actively engage with Feeding America and other foodbanks to share and learn best practices.

Department Oversight and Project Management (Approximately 15% of the role)

As the head of the Partnerships and Programs Department, the Director will oversee planning, direction and evaluation of programmatic and partnership activities. To accomplish this, they will determine accountabilities on their team, ensuring a smooth ordering and food distribution process for partners. They will also oversee an effective department budget, procedures and policies in collaboration with department Managers. They will manage projects by convening appropriate staff and resources, set timelines for goals, convene interdepartmental work groups when necessary. Examples include:

*Building relationships with teams in operations, inventory, transportation, development and marketing; encourage timely and effective interdepartmental communication.
*Collaborate with Development team in planning, forecasting and solicitation of new funds and to ensure budgets are in line with programmatic grants.
*Ensure the integration of SHFB's FoodShare Outreach program into all Agency Services and Program Department initiatives.

Personnel Management (Approximately 15% of the role)

In this role, the Director will be responsible for hiring, training, and supervising team members with the capability, skill, temperament and passion to implement organizational goals. They will ensure onboarding and position training is completed to SHFB's standards, and will continue supporting their team by participating in the development of skills, relationships with our community partners, and providing the resources their team needs to be successful, such as:

*Providing regular performance feedback, and conducting performance reviews in accordance with SHFB policy.
*Providing coaching to ensure successful performance, and utilize performance management processes, including proper documentation, partnering with Human Resources when necessary.
*Encouraging and supporting a strong department culture of internal and external partnership.

Salary Range: $70,000 - $90,000

Application qualifications


Required Education/Experience

*5 + years of relevant leadership experience in human services, community engagement, or customer service/sales.
*Experience working with community-based nonprofit organizations.
*Demonstrated experience program evaluation.
*Customer service/ relations experience.
*Valid driver's license and good driving record
*Regular access to dependable transportation with insurance levels of 100/300/50
*Ability to travel throughout service area for meetings
*Ability to successfully pass background check

Preferred Education/Experience

*Bachelor's Degree in a related field.
*Knowledge of and experience with private and public food assistance resources.
*Demonstrated experience with data collection and reporting.
*Experience working in supply chain management.
*Lived experience with the impacts of systemic racism or marginalization.


Benefit package includes:

Health Insurance (we pay 90% of premium for full-time employees)
Dental Insurance
Vision Insurance
401(k) Retirement Plan with 5% match
Short Term Disability Insurance
Long Term Disability Insurance
Life and AD&D Insurance
Generous Paid Time Off starting at 23 Days per year.
13 Paid Holidays per year

How to apply

For more information, and to apply, please go to:

To ensure consideration, please apply by Tuesday, September 6, 2022, and please include a cover letter and/or complete the applicant questions.

Interviews anticipated to start the week of September 12, 2022, with the goal of the selected candidate to start mid-October.

About the organization

At Second Harvest, we believe that everyone in our community should have equal access to healthy, affordable, and culturally-significant food. Through our core services of food acquisition & storage, food distribution, and FoodShare Outreach we provide those facing hunger in our community access to enough nutritious food to thrive.

Since 1986 we have been supporting our neighbors struggling with food insecurity in southwestern Wisconsin. From adding new programs to new buildings and building expansions, our focus on helping people make ends meet and live healthier lives has never changed.

Vision - Everyone in our Community has enough nutritious food to thrive.

Mission - Second Harvest exists to end hunger in southwestern Wisconsin.

Values - Integrity | Trust | Humility | Inclusion | Equity | Innovation