Director of Operations

Food Bank
Director of Operations

Who You Are:
You care deeply about our community, about people experiencing hunger and hold them in the center of all that you do. You have significant operations experience in a food banking context. You are committed to, and skilled in, using equity as a process and an outcome of your work to disrupt systemic social patterns that promote hunger such as racism, sexism, and transphobia. You have a strong affinity with OFB’s 10 Year Vision and are profoundly excited to achieve this vision for and with our community. You are highly organized and analytical. You have excellent rapport-building and communication skills, with the ability to co-create strategy and change processes with cross-functional teams, network partners, and vendors. You are adaptive and creative in a changing environment. You recognize and seize opportunities to build pathways from good entry level jobs to skills development and advancement for Operations staff members.

You have confidence in your skills and knowledge and the humility to reflect, listen to understand, and be changed. You have an empathetic nature and are able to understand the situations, needs and motivations of the individuals, groups and organizations we work with. You are courageous enough to take risks, shoulder responsibility, fail occasionally, and continually learn.

Position Summary:
The Director of Operations oversees and leads all aspects of the Operations Department, including food acquisition, receiving and distribution, facilities and regulatory management, departmental culture and personnel development. The Operations team moves 50-70 million pounds of food a year, the team is over 75 strong, with 5 direct reports.

End date
Opportunity type
Job responsibilities

Primary Responsibilities:
Responsible for oversight and leadership of all aspects of the Operations Department, including food acquisition, receiving and distribution, facilities and regulatory management, organizational culture and personnel development.

Holds a seat at the executive Leadership Team table as part of the collaborative group that drives and shapes the vision, culture and operation of the Oregon Food Bank overall; while representing needs for food distribution as the primary stakeholder for the Operations Team.

Builds effective and entrepreneurial teams by designing and nurturing a work culture with equity at the core.

Responsible for Operations capacity planning for service surges and disaster response; including labor, space, equipment, and general use of materials.

Develops, supports and guides teams that develop and implements effective strategies, procedures, and internal controls for regulatory compliance and food distribution best practices. Supports and leads in the full scale shifting of operations as environmental, economic, and policy factors change. (Food safety, inventory controls, Federal commodity controls and valuation, transportation, environment, fire, occupational health and safety, etc.). Manages service contracts in accordance with OFB performance expectations and at competitive pricing in the market.

Accountable for leading equity and inclusion practice within the department, utilizing an equity lens to assure commitment and application of our equity values, and centering of OFB equity constituencies, with internal staff, external partnerships and the communities we serve.

Prepares and manages department budget (baseline and capital expenses). Ensures proper financial controls

Works collaboratively across departments to support client-service strategies in creative and effective ways. Engages, collaborates and provides technical assistance, with Feeding America and a statewide Network of regional food banks and partnerships.

Oversees and reports impact and efficiency metrics for use in internal decisions and external communications.

Prepares for disaster response and recovery; maintain safe working conditions and fulfill OFB’s role as a second responder working with governmental and non-governmental emergency managers under the mass-care and mass-feeding emergency support functions. Leads the cross-department emergency closure advisory group (weather watch team).

Implements closed-loop and zero-waste sustainability strategies for use of natural resources and waste streams.

Stays up to date on industry regulations, analyzes trends, develops forecasts, and uses these to rebalance and reallocate resources in a continual improvement cycle.

Other duties as assigned.

Application qualifications

Skills and Experience of the Ideal Candidate:
Prior food banking experience required. Demonstrated skills in analysis of operational efficiencies and ability to synthesize data to make effective decisions on operations functions.

Seven years of demonstrated management experience, in broad operational and/or management functions including some combination of procurement, warehousing and distribution operations, transportation, facilities, and regulatory compliance.

Demonstrated ability to create, articulate and implement strategy.

Demonstrated senior level contribution to organizational planning, annual budget development, implementation and reporting, capacity planning, and change management.

Seasoned skills in managing staff with all levels of experience in a way that promotes inclusion, collaboration and teamwork.

Ability to establish and maintain effective working relationships with diverse stakeholders, to work independently, and to work effectively as part of a team.

Ability to solve problems, manage multiple priorities, develop recommendations for action, and move complex projects forward.

Knowledge and experience with effective inventory management disciplines and supporting systems.

Ability to communicate effectively both verbally and in writing. Ability to deliver presentations and to develop reports that may include technical information.

Experience in modeling intercultural competence and demonstrated commitment to equity, inclusion and social justice work.

Preferred Qualifications:
Proficiency in a language other than English

Bi-cultural skills strongly preferred.

Commitment to continued professional development to strengthen capacity to work through an equity lens for social justice.

Personal living/lived experience of systemic inequity/oppression.

The Fine Print:
Work is typically performed in an office environment inside and outside of Oregon Food Bank. Employee will use computer and phones extensively. Will drive for work performed in the community. May work outside of normal working hours of 8:00 – 5:00 p.m., such as evenings and weekends, and occasional travel out of town may occur. Employee must lift, bend, stoop, pick up and move objects up to 30 to 50 pounds.


Comprehensive and competitive benefits package.
The salary range begins at $93,000 and is accompanied by a competitive benefits package.

How to apply

Apply directly through the Oregon Food Bank website.

About the organization

Who We Are: Oregon Food Bank (OFB) believes that no one should be hungry. Our mission is to eliminate hunger and its root causes.

At Oregon Food Bank, we believe that food and health are basic human rights for all. We know that hunger is not just an individual experience; it is also a community-wide symptom of barriers to employment, education, housing and health care. That’s why we work on two fronts in our mission to end hunger in Oregon: we build community connections to help people access nutritious, affordable food today, and we build community power to eliminate the root causes of hunger for good.

Oregon Food Bank is an Equal Opportunity Employer, and we encourage applications from candidates who can contribute to the diversity of our organization. Over and above our commitment to non-discrimination, OFB actively seeks to employ members of the community who have experienced poverty or food insecurity and members of historically marginalized groups including racial and ethnic minorities. Please visit our website to read more about our commitment to equity.

Additional information

This position will be open until Friday, October 2nd at 9:00PM PST.

Work is is frequently done remotely due to COVID-19 restrictions.