Development Coordinator, Individual Giving

Development Coordinator, Individual Giving

The Development Coordinator, Individual Giving will secure funds for the Central Pennsylvania Food Bank (CPFB) by developing and sustaining authentic relationships with prospective and current donors. They will identify, engage, cultivate, solicit, and steward individual donors to fulfill the donor’s interest and passions and advance CPFB’s mission. This position will engage a portfolio of 100+ donors and prospects, focusing on targeted donor segments. The Coordinator will ensure that as many donors as possible are retained and will present opportunities to upgrade giving and involvement, integrating planned giving, campaign and multi-year strategies as warranted. This position will report to the Development Manager, Major Gifts.
EDIB is woven into every department’s plan at the Central Pennsylvania Food Bank and a key point of the Strategic Plan because of its direct relationship with the CPFB’s mission. The Development Coordinator, Individual Giving must be keenly aware of how fundraising impacts the populations served and respect all populations with dignity. Also, the Development Coordinator, Individual Giving must be familiar with working in a nonprofit environment, be cognizant of relationship building with all stakeholders including donors, staff, volunteers, and board members, and mindful of equity, diversity, inclusion, and belonging.

End date
Opportunity type
Fundraising / Development
Job responsibilities

Job Accountabilities:
• Develop and implement donor strategy for targeted donor segments to meet annual review goals: identify prospects; set contact goals and strategies; and review revenue outcomes. This will include actively managing a portfolio of individual donors including but not limited to contacts face to face solicitations, gift closing and stewardship.
• Create unique gift and relationship goals for each donor based on giving history, capacity, and interest. Create and faithfully execute a year-round engagement and communication plan for each donor and targeted segment.
• Assist with seasonal campaigns as needed.
• Conduct in-person and virtual donor visits and solicitations. Prepare and submit written funding proposals as needed.
• Manage and input all donor interactions, engagements, and biographical information and activity in CPFB’s donor database; keep all information up to date.
• Assist department on annual solicitation plan, solicitation projects and promotions as needed.
• Assist department as needed in providing support to any donor.
• As a part of the development team, provide event planning support for CPFB events.
• Maintain confidentiality in response of CPFB donors.
• Participate in department and full staff meetings.
• Work cooperatively and be able to communicate effectively with staff and volunteers to meet and sustain CPFB goals.
Other Duties:
• In instances of a federal, state or locally declared emergency, CPFB is typically considered an essential service and emergency responder; all employees may be called in to perform regular or emergent duties.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills and Abilities:
• Passion for the Food Bank’s mission and core values.
• Ability to understand and work with the diverse dynamics of a non-profit as well as multi-cultural populations.
• Ability to work as part of a high-performance team and be a strong team player.
• Passion for customer service excellence (internal and external), professional etiquette, personal boundaries, and the ability to maintain confidentiality.
• Must be friendly, outgoing, positive attitude and comfortable speaking to people.
• Must have professional demeanor with the ability to work cooperatively across all levels of the organization.
• Must be detail oriented with the ability to work independently, plan, prioritize, take initiative, resolve problems, meet deadlines and multi-task.
• Must be reliable with high integrity and strong work ethic.
• Exhibit strong verbal, written, analytical, presentation, planning, time management and organizational skills. Ability to write, edit and proofread correspondence and materials for accuracy and style.
• Exhibit strong interpersonal, problem solving, team building, program management and administrative skills.
• Must be positive, cooperative, honest, and dependable.
• Possess high level of integrity; able to handle information in an appropriate, confidential, and helpful manner.
• Ability to attend departmental and all-staff meetings as directed, staying informed of ongoing changes in department and overall organization.
• Knowledge of organization’s computer software and systems, including Microsoft Office Suite, department-specific software systems, telecommunications, and internet applications.
• Ability to operate standard office equipment (machines, tools, and devices) used in performing only the essential function include computer and related equipment, typewriter, calculator, photocopier, fax machine, and telephone.
Supervisory Responsibilities: None.
Physical Requirements or Licenses:
• The position has the ability to work remote, in-office or hybrid at the discretion of the Director of Development or based on the needs of the organization.
• A valid driver’s license with history of a good driving record.
• Ability to travel that may include consecutive overnight stays, and traveling by car, bus, and airplane.
• Conditions may include working closely with others, working alone, and working protracted or irregular hours.
• Must be able to occasionally lift and/or move up to 25 pounds.
• The work environment is typically quiet.
The successful applicant will be positive, self-motivated, detail-oriented, and reliable. They will take joy in building authentic and trusting relationships with both philanthropic individuals and colleagues, working with others to build momentum and share success.
The selected applicant will join a collaborative, values-driven, dynamic team that derives joy from the work and is passionate about resourcing the work to end hunger and its root causes. We hold the core belief that philanthropy should be accessible to all facets of our community and define our work as the art of facilitating love of community.
The Food Bank’s work culture is progressive, forward thinking, and equity minded. Staff have the opportunity to fully develop their potential in a variety of ways. As organizational leaders, in shaping programs and advocacy efforts and in working towards a future where no one should be hungry.

Application qualifications

Education and Experience:
Education: A college degree preferred or three to five years’ equivalent work experience.
• A minimum of three years of professional customer service with track record of maintaining positive customer relationships or at least three years of fundraising and event experience in a nonprofit organization.


We offer an excellent benefit package. Please visit our website at to learn more.

How to apply

Applicants must submit a cover letter, resume and salary requirements by Friday, September 16, to Central Pennsylvania Food Bank, Department of Human Resources, 3908 Corey Road, Harrisburg, PA 17109 or email [email protected] or stop by our offices to complete an employment application. Excellent benefit package included.
We are a proud to be an equal opportunity employer and seek to bring our values of equity, diversity and inclusion to our hiring process. Beyond our commitment to non-discrimination, we encourage applications from applicants who can contribute to the diversity of our organization and who have lived experience of inequity.

About the organization

The Central Pennsylvania Food Bank is a nonprofit organization committed to ending hunger in 27 counties across central Pennsylvania. By working with more than 1,400 local agencies and programs, we serve over 152,000 people in need each month through our two Healthy Food Hubs, located in Harrisburg and Williamsport.