Culturally Responsive Food Initiative Representative

Culturally Responsive Food Initiative Representative

Food Bank of the Rockies recognizes that food pantry users from different cultural backgrounds may experience additional barriers when accessing emergency food services, such as; different food preferences, language access, or feeling uncomfortable visiting a food pantry that does not understand their culture. In response, in 2020 we piloted the Culturally Responsive Food Initiative (CRFI) in eight counties. We are now working to roll out the initiative to our entire service network.

The Culturally Responsive Food Initiative Representative will focus on collecting feedback from food pantry users from a wide range of cultures as well as collecting feedback from our food pantry partners, community organizations as well as state, local and partner databases. This role will help identify trends in this feedback and coordinate responses such as developing recommended food lists and educational material as well as coordinating with internal staff to facilitate culturally responsive practices. The ideal candidate will have experience collecting feedback from a wide-range of audiences, practice creative problem solving, have thoughtful communication skills and have a passion for food banking and/or equity.

Opportunity type
Programs / Agency Relations / Clients
Job responsibilities

Primary Responsibilities:

Conduct in-person community and partner feedback collection including survey distribution, interviews and focus groups 
Research, compile, review, and manage trend data and evaluations of new and ongoing strategies related to disproportionately served populations and determine disparity gaps
Evaluate and recommend adjustments to plans, food lists, educational material or procedures based upon analysis of community feedback
Develop suggested food lists for cultural communities in collaboration with clients, community organizations and partners
Coordinate and develop culturally responsive educational material for partners such as virtual lunch and learns, newsletters and printed and digital training material
Facilitate program administrative tasks such as project planning and funding to partners
Develop and distribute culturally-specific outreach material which may include the use of translation or live interpretation services 
Perform consultations with partners to assess their cultural responsiveness and develop customized recommendations
Conduct training sessions with partner agencies on the cultural demographic within their communities including food preferences and barriers for access and attend and engage with community meetings
Identify and facilitate opportunities to increase partner capacity through storage, transportation or to reduce other operational barriers such as language access
Work cross-functionally with other departments including sourcing to share and refine findings for external audiences (e.g., reports, press releases, newsletters, etc.)
Create metrics reports, presentations, diagrams, and other documentation to illustrate outreach challenges and solutions
Work in partnership with the Food Bank’s Development and Outreach teams on grant proposals and reporting periods to ensure data collection and evaluation plans are integrated within the project

Application qualifications

Required Knowledge, Skills, and Abilities:

Knowledge in or have lived experience in food insecurity preferred
Commit to fulfilling the mission of Food Bank of the Rockies; positively represents the Food Bank of the Rockies brand internally and externally
Proficiency with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint)
Strong work ethic, including organizational, multi-tasking, and time management skills
Collaborative, creative problem solving, and solution-oriented mindset
Demonstrated ability to work independently; self-directed, proactive, and independent problem solver
Ability to travel 25% of the time

Education and Work Experience:

Bi-lingual required. Following languages are strongly preferred: Spanish, Vietnamese, Arabic, Amharic, French or Russian
Two years’ experience of research, evaluation and/or data management is preferred
Two years’ experience with community development or community organizing preferred
Bachelor’s degree in a related field, or equivalent combination of experience and education
Facilitation and public speaking experience preferred
Qualitative, Community-based research experience preferred
Nonprofit program evaluation and planning experience preferred


Full-time employees are eligible to start the 1st of the month following 30 days of employment: Medical, Dental, Vision, Basic Term Life and AD&D, Short-Term Disability, Long-Term Disability, Employee Assistance Program, 8 Paid Holidays and 3 paid Floating holidays available after hire date, 401k Traditional and Roth, accrued Paid Time Off from start date (available after 90 days of employment)

About the organization

About Food Bank of the Rockies

Founded in 1978, Food Bank of the Rockies was originally known as the Colorado Food Clearing House. Operating from a 900-square-foot schoolroom in northwest Denver, the fledgling organization collected bread from a nearby Safeway store, our first food donor, and distributed it to Little Sisters of the Poor, our first partner agency. Today, Food Bank of the Rockies has extended its reach across northern Colorado, providing food and supplies to more than 800 hunger-relief programs.

Since 1978, Food Bank of the Rockies has provided more than 700 million meals for people in need. In 2021, through our direct service programs and partners, we have distributed over 66 million pounds of food, the equivalent of nearly 54 million meals annually or 226,000 meals every day to children, seniors and families in need. Food Bank of the Rockies is a member of Feeding America and of Feeding Colorado, a consortium of the five food banks operating in Colorado.

Food Bank of the Rockies has a staff of over 200 employees at distribution centers in Denver, Wyoming, and the Western Slope.