Compliance Officer

Food Bank
City
Portland
State
Oregon
Title
Compliance Officer
Description

Applications will be accepted through December 20, 2021.

A cover letter is required for consideration.

This position will be hybrid.

The pay range for this role is $56,868-$64,179.

Proof of COVID19 vaccination will be required as a condition of employment.

Who You Are:

You care deeply about community, about people experiencing hunger and hold them in the center of all that you do. You are committed to apply equity as a process and an outcome of your work to disrupt systemic social patterns that promote hunger such as racism, sexism, and cissexism. You have a strong affinity with OFB’s 10 Year Vision and are profoundly excited to achieve this vision for and with our community.

Position Summary:

The Compliance Officer conducts on-site assessments of Oregon Food Bank’s network of food assistance partners throughout the state, and provides trainings and technical assistance to ensure that innovative services include consideration and mitigation for risk and liability factors, such as food safety and civil rights. The Compliance Officer works proactively to ensure that community partners meet high standards for operating processes and facilities as defined in federal, state, Feeding America and Oregon Food Bank agreements. The Compliance Officer collaborates with other Oregon Food Bank teams to promote equity and expand innovative programming to underserved communities.

End date
Opportunity type
Job
Job responsibilities

Primary Responsibilities:

Conduct on-site and remote monitoring of Regional Food Banks and Branch Partner Agencies/Programs to ensure high standards are met for facilities, processes and service as defined in OFB Network Best Practices and in OFB, Feeding America, USDA, and Department of Human Services (DHS) agreements.

Document concerns, progress, training and other related actions in electronic files and cloud-based software.

Build open and productive working relationships with food assistance partners (including Regional Food Banks, Partner Agencies and Program Sites), focused on excellence in client services, food safety and access.

Work collaboratively with OFB teams to build a strong, informed partner agency network capable of meeting the needs of hungry and food insecure individuals across the state of Oregon and Clark County Washington.

Troubleshoot incoming requests from network partners by providing advice and fostering peer-to-peer learning in efforts to mitigate risks.

As necessary, provide documentation, research and communications for partner suspensions and terminations.

Ensure network-wide compliance in civil rights, food safety, partnership eligibility and operational oversight. Work collaboratively with internal teams and external stakeholders to deliver trainings and develop tools that meet the needs of a complex network.

Serve as a first point of contact for service and civil-rights complaints, work collaboratively with internal teams and partners to ensure swift, equitable and effective solutions.

Contribute to the Network Compliance Team to define and build consensus for OFB’s strategic direction and culture; including personal learning to address systemic inequity and its role in food insecurity.

Organizational level responsibilities of exempt employees include:

To be an ambassador and a leader for OFB’s vision and mission, a cross-departmental collaborator, and an active contributor to building a movement to end hunger for good.

In consultation and coordination with the supervisor, actively contribute to:

cross-departmental efforts

work culture activities and programming

advisory and consultative groups such as the compensation committee, affinity groups, Equity Ambassadors, Equity Think Tank meetings, among others

plan and engage in professional development activities that strengthen your capacity for your specific role as well as your capacity to contribute and advance organizational goals, OFB’s vision and mission.

Other related duties as assigned.

Application qualifications

Skills and Experience:

Three years’ experience in any of the following: program coordination, food safety inspection, volunteer management, food industry, community organizing, group facilitation or food banking work.

Ability to manage multiple projects with strong attention to detail; ability to handle interruptions, maintain focus on tasks and produce accurate work.

Ability to communicate with and engage diverse audiences. Strong oral and written communication skills. Ability to make presentations and develop reports that may include technical information.

Strong problem solving, analytical, and conflict management skills.

Ability to establish and maintain effective working relationships with diverse stakeholders.

Ability to demonstrate empathy and compassion when working with partners, colleagues, and coworkers.

Ability to obtain advanced food safety certification.

A collaborative and flexible style, with a learning orientation and team approach, including excellent judgment and creative problem-solving skills.

Experience in modeling cultural proficiency and demonstrated commitment to equity, inclusion and social justice.

Intermediate to advanced excel skills, proficiency with other Google products and project management software (such as Asana) Microsoft Windows and Office products (Word, ExcelPowerPoint).

Organizational level skills and experience for exempt employees include:

Disposition and willingness to innovate, problem solve, test, fail and adjust.

Experience in modeling intercultural competence and demonstrated commitment to equity, inclusion and social justice.

Demonstrated ability to think strategically, take initiative, and to maintain confidentiality.

Project coordination and organization skills; ability to manage multiple projects with attention to detail; ability to handle interruptions, meet deadlines and complete accurate work.

Self- directed, meets benchmarks and checks assumptions about the end goal. Clear on personal role in the team, shows willingness to support others to build momentum and share success; comfortable working in an office environment and offsite.

Ability to thrive in a creative, responsive, and fast-paced culture.

Preferred Qualifications:

Professional or volunteer experience within food banking, hunger relief programming and/or community food systems work

Experience living in and working with rural communities.

Inventory experience with complex relational database.

Experience and expertise in conflict resolution.

Organizational level preferred qualifications of exempt employees include:

Multilingual skills at a minimum professional level of proficiency or greater in English and any additional language/s, defined as being able to speak the languages with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical and professional topics.

Multicultural skills of adaptation and integration are strongly preferred.

Adaptation is defined as the capacity to communicate and interact with people of multiple cultures, backgrounds, and styles by incorporating and adapting to the world view and perspectives of others.

Integration is defined as being able to move in and out of one's worldview and help others understand different cultures, backgrounds, and styles to promote diversity and inclusion.

Commitment to continued professional development to strengthen capacity to work through an equity lens for equity and racial justice.

Strong capacity to consider multiple perspectives, to pivot to respond to emerging needs and lead through organizational changes.

Personal living/lived experience of hunger and/or systemic inequity/oppression.

Benefits

Comprehensive package provided.

Deadline
How to apply
About the organization

Who We Are:

Oregon Food Bank (OFB) believes that no one should be hungry. Our mission is to eliminate hunger and its root causes. We believe that food and health are basic human rights for all. We know that hunger is not just an individual experience; it is also a community-wide symptom of systemic barriers to employment, education, housing and health care such as systemic racism, sexism, and cissexism. That’s why we work systemically to achieve our mission to end hunger: we foster community connections to help people access nutritious food, and we build community power and strengthen networks of support and the safety net to eliminate the root causes of hunger for good.

We build community power to dismantle systems and policies that drive hunger and poverty.

Oregon Food Bank is an Equal Opportunity Employer, and we strongly encourage applications from candidates who can increase the diversity of our organization and strengthen our capacity to eliminate hunger. We believe strongly in the power of lived experience — and we actively seek individuals who have experienced hunger and its root causes to join our team. Our organization is stronger because of the leadership of people who have faced food insecurity in their own lives and/or hail from historically under-represented communities. Learn more about our commitment at oregonfoodbank.org/equity.

Additional information

The Fine Print:

Work environment:

Work is performed in an office environment while sitting in meetings or at a computer screen for extended periods inside and outside of Oregon Food Bank and will use computer and phones extensively.

May work outside of general working hours of 8:00 – 5:00 p.m., such as evenings and weekends, and occasional travel out of town may occur.

This role requires travel/personal vehicle use or OFB electric vehicle/work outside normal hours, requiring a valid Oregon/Washington Driver’s license and ability to maintain a safe driving record and insurance coverages.

Work may require to lift, move and carry objects from 20 to 40 pounds, such as boxes containing office and other supplies. Crouching, bending, kneeling and reaching when filing. Accommodations may be available upon request.

Background Check:

This position does not require a criminal background check.

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