This position will be responsible for engagement and management of the Treasure Coast Food Bank’s outreach efforts in Indian River, Martin, St. Lucie and Okeechobee Counties. The Community Outreach Coordinator will contribute to awareness through the efficient and effective execution of a comprehensive social interaction and supporter engagement strategy. This Team Member will also support the Development Team on various creative projects that drives donor support and build brand awareness.
• Develop strategies to enhance the community outreach to support all TCFB programs.
• Identify community outreach opportunities to present to such as private communities, organizations, churches, local and civic groups, fairs, and festivals.
• Host and attend events within the community to build awareness and donor support.
• Serve as a spokesperson form TCFB when in the community and as a point of contact for members of Indian River, Martin, St. Lucie and Okeechobee Counties.
• Inform and educate the community about TCFB’s programs and needs and create awareness by promoting TCFB to the community through presentations and tabling events.
• Develop key relationships between individuals, retail partners, and other businesses to secure sponsorships, volunteers, food drives, and other forms of support.
• Support other projects and staff in any area of marketing, public relations and fundraising as needed.
FOOD & FUND DRIVES
• Expand food donations and community awareness through food drives
• Develop a yearly work plan for food acquisition based on strategic planning, including donor recognition activities, performance metrics, and annual outcomes/goals.
• Implement and coordinate all internal- and external-generated annual food drives
• Supply support materials, logistical planning, and public outreach efforts
• In collaboration with Director of Marketing & Communications, create online “Virtual Food Drives” in provided web-based environment to capture financial donations
• Identify and refer opportunities to appropriate staff for obtaining financial, equipment, volunteer and in-kind support.
• Receive donor calls and work with the Operations Manager and Transportation Supervisor to respond to donation offers in a prompt, effective and efficient manner
• Call on donor prospects within the service area to explain food bank donation services and the benefits of donating.
• Provide excellent customer service and relationship management
• Work with Donor Relations team to generate monthly thank you letters to donors
• Call on and confer with existing donors to build strong long-term donor relations.
• Regularly communicate with Development and Marketing staff to ensure food donors receive recognition, organizational updates, event invitations, and other materials
• Communicate regularly and accurately with Operations team to ensure fulfillment of donor pickups
• Actively track efforts and results
• Generate monthly activity reports to track donor contacts and maintain notes on content of meetings/calls.
• Maintain effective and efficient departmental records pertinent to project and donation goals
• Regularly update procedure documentation for the position
• Conduct evaluations and document proceedings after donor meetings and events
• Record all food donations according to set procedures
• Perform work in an office or space adjacent to warehouse space and warehouse operations which may occasionally create an exposure to dust and pollens and will travel to other locations - mainly retail grocery stores.
• Sit and/or stand for extended periods, walk, bend at the waist and knees, kneel and uses hands, arms and legs for dexterity, balance and climbing stairs frequently. Must be able to sit for prolonged periods of time.
• Occasionally lift, carry and balance objects weighing up to 40 pounds.
• Pull and push such objects as file drawers and supplies.
• Prioritize and multi-task work and projects requiring good memory, concentration and analytical thinking.
• Occasionally perform the safe operation office equipment and machines and recognize and abate safety hazards within the workplace.
• Be able to hear, see (including peripheral vision and distinction of colors), read and communicate in English, both verbally and in writing, and frequently with a wide range of people from divergent socio-economic and cultural backgrounds and origins.
Treasure Coast Food Bank offers a comprehensive benefits package including medical, dental and life insurance; paid time off; and a schedule of paid holidays.
Submit a resume and cover letter to [email protected] with the name of the position in the subject line.
Treasure Coast Food Bank is the only food bank and largest hunger relief organization on Florida’s Treasure Coast, providing the community each year with millions of meals valued at more than $50 million through robust programs and in partnership with 400 charitable organizations in Indian River, St. Lucie, Martin, and Okeechobee counties. In addition to emergency food distribution, Treasure Coast Food Bank operates a full roster of direct service programs that not only solve the immediate problem of hunger, but help individuals and families gain long-term food security, better health outcomes, and self-sufficiency. Treasure Coast Food Bank is a member of Feeding America, the nationwide network of 200 food banks that leads the fight against hunger in the United States. For more information on Treasure Coast Food Bank, call 772.489.3034, log on to stophunger.org, visit our Facebook page at facebook.com/tcfoodbank, or follow us on Twitter at twitter.com/tcfoodbank.