Working with FOOD For Lane County’s Partner Agency Services (PAS) team, the Community Engagement Coordinator will help develop and maintain strong and effective collaborations between FOOD For Lane County (FFLC), our partners, and diverse populations. The ideal candidate for this position is a self-starter, is self-directed and self-motivated. They will have experience working with marginalized communities, hosting community conversations and reporting on outcomes. This person will have knowledge of best practices in community engagement and be an experienced trainer and facilitator including curriculum and agenda development. The ideal candidate will also have a passion and energy for alleviating hunger through collaboration with diverse stakeholders.
FFLC is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, marital status, genetic information, veteran status, diverse ability, or any other characteristic protected under local, state or federal law.
PRIMARY TASKS AND RESPONSIBILITIES:
Develop collaborations with diverse communities and stakeholders, engage these stakeholders in gathering data to inform FFLC programs, services and partnerships:
• Develop and host participant listening sessions to get input about FFLC and our partners’ programs and services
• Be a conduit for information from FFLC partner agencies and community groups to FFLC programs regarding appropriate methods of providing services, including site visits to FFLC partner food distributions and/or FFLC mobile pantry distributions
• Develop and host a Participant Advisory Council to engage service utilizers in gathering program feedback, developing leadership and advocacy skills, and engaging participants as FFLC ambassadors
• With the Education and Programs Director, implement a bi-annual Hunger Factors community survey, or other surveys and data collection methods, to engage the greater community in sharing data that inform FFLC programs and services
• Work with the Education and Programs Director to incorporate community feedback into program/service evaluation and design
• Present information on FFLC to community groups with an emphasis on outreach to marginalized communities (e.g. Latinx, Black, LGBTQ+, diverse-abled, senior, and student)
• Attend community events to represent FFLC services, programs, and opportunities
• Represent FFLC with community-based organizations and on committees related to food security
Provide ongoing support and assistance to FFLC partner agencies, and the FFLC Partner Agency Services (PAS) team:
• Assist partner agencies in the implementation or ongoing support of their Limited English Proficiency (LEP) plan, which describes how they provide services to populations with limited English skills
• In collaboration with the PAS team, develop training materials in equity, inclusion, and trauma informed service provision; implement these trainings and consultations for partner agencies and for FFLC programs and staff
• Support PAS in implementing the FFLC Participant Observation Program (POP) Shopper programming
• Assist the Mobile Pantry Coordinator in partnership development, participant engagement and occasional service provision
• Assist with creation of accessible program marketing geared towards marginalized communities (for example, Latinx or diverse-abled)
• Assist the PAS team in hosting a bi-annual partner agency conference
Support the Advocacy efforts of FFLC:
• Facilitate the work of the Participant Advisory Council, as noted above, helping PAC members develop their own advocacy skills and experience
• Forward advocacy-related action alerts and updates to FFLC staff, FFLC Board members, and FFLC Advocacy Committee members
• Provide limited staff support to the FFLC Advocacy Committee volunteer Chair and attend FFLC Advocacy Committee meetings
OTHER TASKS & RESPONSIBILITIES:
• Represent FOOD For Lane County with knowledge and respect
• Follow FFLC policies and procedures, and policies of other organizations with which FFLC has contractual obligations
• Attend monthly all-staff meetings, Programs, Education & Services Team meetings, Partner Agency Services Team meetings, FOODnet meetings, and other meetings as appropriate
• Assist in long-term program planning and evaluation
• Perform other tasks as requested by supervisor
SKILLS AND QUALIFICATIONS:
• Education and/or training relevant to the position
• Bilingual Spanish/English required. Ability to communicate both orally and in writing both in English and Spanish. This includes ability to effectively present information virtually or in person to program recipients.
• Ability to host web-based meetings (with FFLC provided equipment), or ability to learn within 90 days of hire
• Experience working with programs that serve low-income, diverse and multicultural clients. Two years’ experience in community outreach work, preferably in a non-profit setting preferred. Work experience may include internships
• Strong connections with local LatinX community
• Computer proficiency, especially with Microsoft Office suite of programs
• Knowledge of hunger and poverty issues from local and broader perspectives
• Sensitivity to, and ability to maintain, confidential information
• Ability to work independently as well as collaboratively with co-workers and community partners
• Ability to establish and maintain effective working relationships with diverse stakeholders
• Ability to represent FOOD For Lane County in a professional and respectful manner
• All offers for employment are contingent on a satisfactory background check
BENEFITS: Eligible for select FFLC-sponsored benefits at a pro-rated rate where applicable (e.g. paid time off benefits such as holidays, floating days, vacation and sick). Health insurance benefits offered after 60 days of employment; other benefits after 90-day mutual trial service period satisfactorily completed.
How to Apply: Please visit FFLC's website to submit all application materials electronically. You can find our FFLC application and instructions on how to apply on our website at https://foodforlanecounty.org/employment/.
Applicants must submit the following: Completed FFLC Application, Cover Letter, and Resume.
If you would like to submit your application materials by mail, please reference the position you are applying for above the address on the envelope addressed to:
Partner Agency Services Manager
FOOD For Lane County
770 Bailey Hill Road
Eugene, OR 97402
We will review applications as they come in. The position will remain open until the position is filled.
FOOD For Lane County is a 501(c)(3) nonprofit food bank founded in 1984 and dedicated to reducing hunger by engaging our community to create access to food. We accomplish this by soliciting, collecting, rescuing, growing, preparing and packaging food for distribution through a network of 170 social service agencies and programs; through public awareness, education and community advocacy; and through programs designed to improve the ability of low-income individuals to maintain an adequate supply of wholesome, nutritious food. These programs include emergency food boxes, shelters, meal sites, rehabilitation facilities, nutrition education, gleaning and community gardens. We serve a diverse population of people living on limited incomes including children, families, seniors and single adults.
POSITION TITLE: Community Engagement Coordinator
RESPONSIBLE TO: Partner Agency Services Manager
HOURS PER WEEK: 40 hours per week, may require some weekend and evening hours
HOURLY WAGE: $21.55 per hour