Looking for a way to make a difference without sacrificing a competitive salary and excellent benefits? Now might be a good time to explore this opportunity with the Central Texas Food Bank. We’re looking for highly-motivated people to bring their unique skills to bear on our mission of nourishing hungry people and leading the community in the fight against hunger. As the region’s largest hunger relief charity, the Food Bank offers a diverse and inclusive workplace, professional development opportunities, and a culture of promoting from within.
The Central Texas Food Bank is looking for a Children’s Program Coordinator (internal) on the Child Hunger Strategy Team (CHST) in our Programs Department. This role will focus on internal program operations and logistics for CTFB’s children’s programming, including Child and Adult Care Food Program (CACFP), Summer Food Service Program (SFSP), and the BackPack Program. This position works cross-departmentally to coordinate daily meal delivery to support a high-quality meal service program for Partners and to ensure compliant, food-safe, and efficient processes and procedures. Reporting into the Children’s Program Manager, this position is extremely process-oriented with meticulous attention to detail and organization. The Children’s Program Coordinator (internal) is an on-site position, working from 7am to 3:30pm during the school year (September-May). Summer program (June-August) hours require flexibility and ability to work 8-hour days between the hours of 6am and 3:30pm.
As the Children's Program Coordinator, you will:
-Prepare and print daily operational paperwork on a regular schedule per program operations workflow, ensuring accuracy and compliance.
-Train Meal Delivery Drivers on program operations, meal delivery, and material distribution, with focus on meeting CACFP and SFSP federal, state and local compliance requirements and maintaining food safety.
-Field calls from drivers during meal delivery to partner sites and communicate drivers’ program- and partner-related challenges, such as delivery delays, to CHST in a timely manner. Direct drivers’ vehicle, route, and schedule questions to Transportation team.
-Track operational issues reported by partners and drivers in the field, and constructively communicate issues to Kitchen and/or Transportation teams.
-Routinely review, file, and maintain program operations paperwork in compliance with Food Bank, Texas Department of Agriculture (TDA), United States Department of Agriculture (USDA), and Feeding America guidelines, including but not limited to driver training logs and meal delivery paperwork.
-Organize and maintain Children’s Programs inventory including administrative supplies, delivery and meal service materials, and program supplies. Includes submitting purchase requests to Program Manager as needed.
-Coordinate process of distributing materials and supplies to Partners and Meal Delivery Drivers in collaboration with external-facing CHST members and Transportation Team.
-Develop understanding of Partner meal sites to prepare, update, and maintain Site Maps and Driver Binders that serve as guidebooks to Meal Delivery Drivers in the field.
-Coordinate day-to-day logistical activities and tasks of Children’s Programs such as preparing Meal Order workbooks, submitting meal counts to Kitchen, responding to menu substitutions, and updating operational paperwork.
-Ensure smooth Children’s Program operations through the maintenance and establishment of efficient systems and procedures documented in the Children’s Program Notebook.
You are a great candidate if you have:
-A High School Diploma or equivalent.
-Two+ years of full-time, wage-earning experience.
-Experience with coordinating logistics and operationalizing rules and regulations in a professional office setting.
-Ability to analyze interdependent processes and identify solutions to improve efficiency.
-Ability to organize and manage multiple projects or processes with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment.
-Flexibility in response to change, adapting quickly to shifting priorities while staying focused on solving problems with creative solutions.
-Ability to work cooperatively and productively with diverse individuals and build effective working relationships.
-Excellent written, oral, and interpersonal communications skills. In particular, the ability to understand and organize detailed processes and communicate them in a way that is accessible to others.
-Proficiency using Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook, with demonstrated experience using intermediate Excel functions to produce desired outputs. Proficiency with the Internet and learning new technology.
-Proven demonstration of good judgment and discretion.
Bonus points for:
-Experience with federal Child Nutrition Programs, such as Child and Adult Care Food Program (CACFP) and Summer Food Service Program (SFSP).
-Experience with school meal service operations or meal delivery programs.
-Basic knowledge, understanding, familiarity, and sensitivity to hunger and poverty issues.
The Food Bank’s Programs Team is committed to providing an inclusive and welcoming experience for all community members who want to be involved with our hunger-fighting mission. People who have experienced food insecurity or economic hardship and those from backgrounds underrepresented in nonprofit management are strongly encouraged to apply.