Associate Director

Elizabeth City
North Carolina
Associate Director

This position will provide a pivotal leadership role within the organization; will focus on day-to-day execution of the strategic goals and objectives and will measure the operation’s progress against those goals; and will be responsible for developing and evaluating the organization’s capacity, processes, and infrastructure to deliver outstanding program services. This position reports to the Executive Director and will work closely with the Executive Director, Executive Leadership, Board of Directors and oversees general operations, operations revenue opportunities, and programs. The Associate Director shall serve as the principal in the absence of the Executive Director.

End date
Opportunity type
Job responsibilities

• Recruit, motivate and lead a high performance management team whose responsibilities encompass operations, agency relations and programs, facilities management;
• Collaborate with the Executive Director and Executive Leadership to establish and accomplish annual goals and objectives as well as strategic plans for the organization;
• Offer advice, guidance, and direction on business matters, including operational policies and procedures, new initiatives, and management of stakeholder relationships;
• Foster a success-oriented and accountable environment;
• Work collaboratively with Executive Leadership to oversee the development and implementation of plans for program and service expansion within the framework of strategic objectives;
• Engineer the alignment of people, processes, policies, and assets to obtain an optimal balance between efficiency, service provision and collaboration with member agencies and other partners in addressing hunger throughout the 15 county service area in northeast North Carolina;
• Identify and drive change initiatives that improve operations workflow and productivity;
• Facilitate the horizontal integration of communications between Executive Leadership and departments to remove obstacles, improve responsiveness, and facilitate prompt decision making;
• Oversee research, analysis, trends and program evaluation of operations in support of strategic planning, and day-to-day problem solving;
• Serve as the Disaster Incident Commander, overseeing the planning and execution of disaster response operations and management of partner relationships;
• Review operating results, compared with established objectives, and implement appropriate measures to enhance outcomes;
• Give direction and leadership toward the achievement of the organization’s philosophy, mission, strategy, and its annual goals and objectives;
• Participate in meetings and committees as appropriate;
• Comply with all FBA policies and procedures;
• Maintain professional, positive, and courteous manner;
• Perform other duties as assigned to meet company needs.

Application qualifications

Education: Bachelor’s degree in public administration, business or related field, or equivalent experience.

Experience: 10 years progressively responsible experience in warehouse systems, inventory control, and planning and evaluation in a community organization. 5+ year experience in successful leadership role.

Skills and Capabilities
• Excellent written and oral communication, interpersonal, negotiation and conflict resolution skills;
• Ability to interface effectively with Board, Leadership Team, staff and network of agencies;
• Capable of managing multiple responsibilities simultaneously in fast-paced, growth environment;
• Strong quantitative, analytical and problem-solving skills;
• Possess confidence, strategic thinking and mission-driven assertiveness to promote positive, accountable work culture;
• Ability, willingness, and sensitivity to work with diverse stakeholders;
• Dependability, initiative and follow-through;
• Ability to focus on results while working with interdepartmental teams;
• Ability to supervise and empower staff growth to meet organizational goals;
• Intermediate-level knowledge of MS Office applications, particularly Word, Excel, and Outlook.

Allowable Substitution
Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be considered in lieu of education and/or experience at the company’s discretion.


3 weeks paid vacation & sick time; 11 paid holidays annually, Employer paid medical, dental, life insurance.

How to apply

To apply, e-mail your resume, salary history and references to Attn: Human Resources at [email protected]

Please put the Position Title in the subject line. No phone calls, please. Do not send inquiries or resumes to Food Bank of the Albemarle Board members or staff.

Application Deadline: July 31, 2019. Submissions received after the deadline will not be considered. We will contact the candidates whose background and experience most closely match our qualifications. The Food Bank of the Albemarle is an Equal Opportunity Employer. Thank you for your interest in the Food Bank of the Albemarle.

About the organization

At the Food Bank of the Albemarle, we believe no one should be hungry. What began 37 years ago as a small operation to feed more people in the Camden and Pasquotank Counties, has grown into a regional distribution facility serving 15 counties covering more than 9,000 square miles. Our service area has grown into a far-reaching, efficient organization serving 3,900 households each week through a network of more than 140 partner food pantries, meal programs and other feeding services. We are a private nonprofit organization and one of seven Feeding America food banks serving as a clearinghouse for donated food in our state.

For more than three decades, our mission has never wavered: Our mission is to fight hunger and poverty in northeast North Carolina. We will achieve this by providing food and groceries to families in need through community partnerships and hunger relief programs. Our vision is that our communities are hunger-free. Our dream is to deliver health, hope and humanity to stabilize the lives of our clients and build a vibrant community.

Additional information

Please visit our website for additional information about our organization.