The Annual Giving Coordinator plays a critical role in advancing Foodlink’s fundraising efforts by supporting the execution of the annual fund while ensuring accurate gift processing, strong donor stewardship, and reliable fundraising operations. This role blends annual fund coordination, donor stewardship, and development operations into one integrated position, supporting donors throughout the full giving lifecycle—from gift receipt to meaningful acknowledgment and ongoing engagement.
This is a highly operational, detail-oriented role that executes strategy developed by department leadership and ensures donors experience timely, accurate, and donor-centered engagement.
Annual Fund Coordination & Support (25–30%)
Support execution of direct mail, email, and digital annual fund appeals
Draft and coordinate annual fund direct mail pieces, including appeal letters, reply devices, and donor-centered messaging, in collaboration with the Development & Marketing team
Write and coordinate content for the annual donor newsletter and other annual fund-related print and digital communications
Assist with Giving Days, year-end fundraising, and recurring giving efforts
Pull lists, segment donors, and track campaign performance in CRM
Maintain annual fund calendars, campaign timelines, and internal deadlines
Generate impact reports and funding requests for individual annual donors under $5,000
Support mid-level and leadership annual giving programs in partnership with department leadership
Donor Stewardship & Acknowledgments (30–35%)
Coordinates thank-you letters, emails, impact communications, and recognition lists
Support donor recognition efforts including annual reports and leadership giving societies
Respond to donor inquiries related to gifts, acknowledgments, and recognition
Assist with preparation and follow-up for donor meetings, tours, and engagement activities
Support donor stewardship events (e.g., donor briefings, cultivation gatherings, tours, and recognition events) by managing guest lists, RSVP tracking, materials, and post-event follow-up
Coordinate stewardship-related logistics and communications for events in partnership with Development and Events staff, ensuring timely acknowledgment and donor follow-through
Gift Processing & Development Operations (30–40%)
Manage all gift processing and data entry including online, mail, event, workplace giving, stock, and matching gifts
Support digital fundraising tactics and serve as lead expert in digital fundraising platforms (online giving, peer-to-peer fundraisers, email solicitation, etc.)
Ensure accuracy, coding, and compliance with IRS and organizational policies
Generate and distribute tax receipts, acknowledgments, and pledge reminders
Maintain donor records, pledges, soft credits within the CRM
Serve as backup support for high-volume gift entry as needed
Support audits, compliance documentation, and data integrity standards
Other responsibilities
Document donor interactions and outreach activity in CRM
Collaborate closely with Marketing, Operations and Finance departments
Support events, follow-up, and stewardship coordination
Complete additional duties as assigned by the Director of Donor Relations and the Chief Development Officer
Bachelor’s degree or equivalent experience
1–3 years of nonprofit development or fundraising experience
Experience with gift processing and donor databases (e.g., FundraiseUp, Raiser’s Edge, DonorPerfect, or similar)
High attention to detail with a deadline-driven, organized work style
Ability to manage multiple priorities across fundraising functions
Strong written and verbal communication skills for donor-facing materials
Proficiency with Microsoft Office, and email marketing platforms (e.g. Constant Contact, Mailchimp or similar)
Comfort working collaboratively in a fast-paced, mission-driven environment
Flexibility to support occasional evening or weekend events
This is a full time, year-round position, paid $19.91-$22.50 per hour based on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service.
At Foodlink, we are deeply committed to our mission of ending hunger and building healthier communities. As a regional food bank serving the Greater Rochester and Finger Lakes region, we work collaboratively with community partners to address food insecurity while creating meaningful impact for the individuals and families we serve. Our team is passionate, mission-driven, and dedicated to making a difference every day.
At the same time, we strongly value work-life balance and believe in supporting our employees both professionally and personally. We observe **14 paid holidays annually**, including a **paid holiday shutdown from December 24th through January 2nd**, allowing employees dedicated time to rest and recharge with loved ones.
We are proud to offer **excellent benefits**, including **medical and dental coverage for employees at no cost to the employee**. For those needing coverage for a spouse or children, we offer affordable family coverage options to help support the needs of our team.
At Foodlink, employee engagement is important to us. We foster a positive workplace culture through a variety of **employee activities, engagement opportunities, and team-building experiences** that help create a strong sense of community and connection. We believe our people are our greatest strength, and we strive to maintain a workplace where employees feel valued, supported, and empowered.
Simply put, our benefits are amazing, our mission is meaningful, and our culture reflects our commitment to both the work we do and the people who make it possible.