Job Details

Food Bank Name Alameda County Community Food Bank
Oakland, CA
Post Date November 22, 2016
Job Title Chief Operations Officer
Description Chief Operations Officer position available in Oakland, CA.
Opportunity Type Job
Job Responsibilities

• Ensuring operational strategy, practices and initiatives are aligned with the organization’s business objectives and support the organization’s growth strategy.
• Evaluating and identifying opportunities, developing strategies, presenting recommendations and implementing programs that will enhance distribution center operational effectiveness and service.
• Meeting and exceeding food distribution poundage targets and all metrics.
• Ensuring OSHA, DOT and all ACCFB food safety, sanitation and operational standards are met and adhered to.
• Providing analysis to optimize logistics network across service area and between distribution outlets (agency partners) and maximize the current tool.
• Responsible for inventory accuracy through monitoring of daily warehouse activities, cycle counts, inventory shortages.
• Building an organizational culture that has a high sense of urgency, safety, collaboration, continuous improvement and a high level of accountability.
• Analyzing and optimizing warehouse operations, including assessing and evaluating personnel and volunteers.
• Assessing the resources and work schedule to ensure flexible and optimum responsiveness to the needs of the community.
• Develop and provide necessary training to staff and volunteers at various degrees of skill level.
• Coaching the team and constructing compelling development plans, driving people to embrace developmental moves and change.
• Successfully developing and managing the operational budget

Application Qualifications

• Bachelor’s degree in Operations, Supply Chain Management or equivalent required; MBA preferred.
• 10+ years in the food industry, experience in food banking preferred.
• 10+ years in distribution, supply chain and logistics experience.
• 10+ years in a leadership capacity in an organization with multiple sites.
• 10+ years in Continuous Improvement and application of LEAN principles.
• Leadership- the individual inspires and motivates others to perform well, accepts feedback from others.
• Values Focused- the individual emphasizes honesty and integrity in their work activities and inspires co-workers to follow their lead. Is passionate about serving the community and alleviating hunger.
• Planning/Organizing- the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality Management- the individual looks for ways to continuously improve the Quality of the Operations and its human resources.
• Teamwork- the individual is a good collaborator and enjoys working together vs. as an individual.
• Relationship Management-the individual can successfully manage multiple relationships, both internally and externally with brokers, vendors, agencies.
• Problem Solving- the individual identifies and resolves problems in a timely manner along with gathering and analyzing information skillfully.
• Judgment- the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
• Communication-the individual communicates clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Delegation- the individual delegates work assignments, gives authority to work independently, set expectations and monitors delegated activities.
• Safety and Security-the individual actively promotes and personally observes safety and security PERSONAL ATTRIBUTES AND VALUES
• Passion, enthusiasm, focus, and creativity around Alameda County Community Food Bank’s vision, mission and values of community, leadership, transparency, and diversity.
• Impeccable integrity and honesty.
• Strong work ethic with an orientation towards constant innovation and process improvement
• Innovative self-starter and problem solver with a bias towards action
• Ability to work both independently and in a collaborative setting with people of diverse backgrounds/circumstances Physical Requirements: This work is located both in a shared office environment and in a warehouse environment. Exposure to weather and changing climate is a feature of this work. The following physical activities are necessary in the performance of this job: Ability to read and write in English. Ability to use a computer to accomplish the duties of the position. Ability to access transportation for travel. Ability to think strategically and to communicate expectations and establish priorities.


This is a full-time exempt position. The salary range for this position is $126,270-$133,285. ACCFB offers an outstanding benefit package including:
• Medical (100% employee Kaiser rate coverage, 93% coverage for dependents)
• Dental (100% for employees and their dependents)
• Vision (optional)
• Flexible Spending Accounts (optional)
• Commuter Benefit Account (optional)
• Supplemental life, ADD & LTD insurance (100% coverage)
• 403(b) plan available on the first day with employer match after 1 year of service
• Employee Assistance Program (100% coverage for employee and dependents)
• Financial Wellness Program
• Generous vacation, sick and holiday leave accruals

Deadline February 28, 2017
How to Apply

If you meet these qualifications and want to join our mission, please send your resume, and cover letter through our Careers page located at Due to high volume of applicants, we are unable to accept phone inquiries. Thank you for your interest.

About the Organization

Established in 1985, Alameda County Community Food Bank is a fast-growing, dynamic organization at the forefront of hungerÔÇÉrelief efforts in the Bay Area. We are an efficiently run, nimble and high-impact organization; few nonprofits are as well-respected – or make such a direct impact on the community – than we do. The Food Bank ranks among the top 1% of nonprofits nationwide by Charity Navigator and was recently voted “Best Charity in the East Bay” by East Bay Express. We employ a comprehensive and strategic approach that includes short- and long-term solutions to hunger. Major initiatives include food sourcing and distribution, nutrition education, food stamp outreach, advocacy for public policy change. The Food Bank serves 116,000 people each month – primarily children and seniors – and distributes enough food for 25 million meals through our innovative programming and our extensive network of 240 food pantries, soup kitchens and other community partner organizations. We’re forward thinkers who encourage innovation in our work. We change lives and we’re having fun doing it! For more information, please visit

Additional Information

The Chief Operations Officer oversees Operations and Food Agency & Nutrition Services departments at ACCFB, two critical functions in ensuring that food and critical services are dispensed in our community in a safe and timely manner.   This position, along with the Executive Director, Chief Financial Officer, Chief Partnerships & Strategy Officer and the Chief Development Officer, make up the executive leadership team responsible for oversight of 90 employees as well as 16,000 unduplicated volunteers annually across five departments.

ACCFB equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACCFB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the ACCFB has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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