Food Bank Name Feeding South Florida
Pembroke Park, FL
Post Date May 8, 2017
Job Title Healthcare Services Coordinator – Healthcare Industry
Description Healthcare Services Coordinator – Healthcare Industry position available in Pembroke Park, FL
Opportunity Type Job
Job Responsibilities
  • Demonstrate sensitivity to diverse populations, reserve judgment, and assist clients in a friendly, courteous, respectful, patient, and helpful manner.
  • Be knowledgeable about all state and federal regulations for SNAP, TANF, Florida KidCare, and Medicaid.
  • Provide clients with pre-screening, application assistance, and case management, including recertification for applicable benefits.
  • Enroll clients in the test and control groups, maintaining relevant study paperwork.
  • Educate clients about the program and the follow-up needed to successfully obtain benefits.
  • Travel to different Continucare clinics throughout Broward County, providing food referrals and other assistance.
  • Coordinate monthly mobile pantry distributions on site, in area location near the clinic, liaising with FSF Operations Team Members, Continucare staff, and distribution volunteers (coordinated by Humana).
  • Ensure necessary survey and demographic information is obtained and tracked from participating clients and PAs, then compiled in a timely and accurate manner.
  • Follow through with strategies to educate the community about benefits program myths, the importance of participation, and reducing barriers to access.
  • Assist the Vice President of Community Relations as necessary.
Application Qualifications
  • Bachelor’s Degree in Social Work or another similar degree
  • The MSW designation is preferred although not required.
  • At least three years client/casework experience is a must.
  • CITI training (this is an online training that can be completed once the position is started)
  • Sensitivity to diverse populations with the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people’s concerns.
  • Ability to take initiative and see projects through from start to finish.
  • Strong communications skills, both written and verbal, with comfort and ability to speak publicly.
  • Discretion when working with sensitive and confidential information.
  • Ability to take initiative and see projects through from start to finish.
  • Ability to manage time efficiently and to work independently with minimum supervision.
  • Ability to work cooperatively with other staff, volunteers, and agency personnel.
  • Experience and comfort with training and teaching others.
  • Ability to work under pressure in a fast-paced environment with multiple deadlines and responsibilities, while simultaneously maintaining composure and ensuring excellent customer service.
  • Attention to detail, accuracy, and deadlines.
  • Strong moral compass with ability to exercise good judgment and discretion, including a demonstrated impartiality to certain organizations, agencies, groups, or individuals.
  • Strong computer skills with proficiency in Microsoft Office.
  • Strong grammar, spelling, and math skills
  • Positive attitude, flexibility, and good sense of humor
  • Possession of a current and valid, Florida’s driver’s license, liability insurance and a clean driving record. Must have access to reliable transportation.


  • Master’s Degree in related field (MSW preferred)
  • Bi-lingual (English/Spanish or English/Creole).
  • Survey and data analysis experience

Employees are eligible for benefits on the first of the month following 60 days of employment.


  • United Healthcare HMO fully covered for employee
  • NPOS Plan available for a nominal out-of-pocket cost to employee


  • $15,000 worth of coverage at no cost to employee


  • Dental | United Healthcare DMO and PPO Plan
  • Vision | VSP
  • Life Insurance | UNUM (Additional coverage and short-term options available)
  • Aflac Voluntary Benefits:
    • Critical Care
    • Hospital Advantage
    • Accident Indemnity Plan
    • Cancer Plan
    • Short Term Disability
  • Flexible Spending Account
    • Health Care | Minimum $200 - Maximum $2,600 per calendar year
    • Dependent Care | Minimum $200 – Maximum $5,000 per calendar year


  • 401K
  • Paid Time Off - 136 hours (17 days) for 1-5 years of employment - 176 hours (22 days) for 5+ years of employment
  • Federal holidays off
  • Monthly cell phone reimbursement

*All benefits are subject to change upon prior notice to employees

Deadline August 8, 2017
How to Apply

To apply for this position, please email your resume to No phone calls please.

About the Organization

Feeding South Florida’s mission is to end hunger in South Florida by providing immediate access to nutritious food, leading hunger and poverty advocacy efforts, and transforming lives through innovative programming and education.

Additional Information

NOTE: This is a grant-funded position for a one year period.

The Healthcare Services Coordinator (HSC) works in a clinical setting (Humana’s Continucare Medical Center clinics) to assist patients with food access and benefits assistance, such as SNAP, TANF, Florida KidCare, and Medicaid. In addition to providing clients with benefits and referral assistance, the HSC will enroll clients in FSF’s produce program at clinic sites. The HSC will forge relationships with community partners, volunteers, and food bank Partner Agencies (PAs) to increase opportunities for enrollment and access to benefit programs, including the cultivation of new clients. The HSC is responsible for maintaining all client files, providing leadership to colleagues by maintaining up-to-date knowledge and understanding of policy issues related to benefit programs, providing timely and accurate reports, and providing guidance to clients through understanding and interpreting benefits.  This project will include a research component, so the HSC will be responsible for working with Continucare staff to track relevant paperwork, as well as participant and survey data.


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