Food Bank Name America's Second Harvest of the Big Bend, Inc.
Post Date April 19, 2017
Job Title Director of Food Resources
Description Director of Food Resources position in Tallahassee, FL
Opportunity Type Job
Job Responsibilities

Job Responsibilities: Program Oversight and Administration

  1. Under direction of the Chief Executive Officer, sets goals and objectives for the Food Resources Department
  2. Participates in budget planning related to the Food Resources Department
  3. Coordinates with Development Department to develop annual marketing plan to guide solicitation efforts
  4. Creates food solicitation policies, procedures and related materials for donor segments and other channels
  5. Creates and assists in producing food solicitation related marketing materials for donor segments
  6. Supervises other food solicitation and transportation staff and volunteers
  7. Creates, implements and monitors work plans for Food Resources Department employees
  8. Creates and maintains tools and reports for tracking and measuring food procurement results
  9. Maintains relationship with the Program and Agency Relations Department and the Operations Department in the development of new or additional policies and procedures related to special food programs and needs
  10. Provides leadership and direction to managers and directors responsible for managing USDA product, soliciting local and national donations and food drives, as well as other programs developed to expand ASHBB ability to obtain quality product.

Job Responsibilities:

Product Solicitation and Procurement

  1. Oversees and manages all food sourcing and procurement activities across all material cost types.
  2. Contacts food industry representatives on a regular basis, keeping them informed about our organization and soliciting their support through food donations
  3. Coordinates with Development Department to hosts industry visits and tours of the food bank demonstrating the mission of the food bank and the importance of donors in the communities we serve
  4. Cultivates and develops new donors within service area by maintaining awareness of potential and existing donors in the primary, secondary and other markets
  5. Assists other resourcing staff in cultivating relationships with potential donors from the manufacturing and agricultural market, and other markets
  6. Participates in decision-making regarding acceptance of product (including non-perishable food, salvage, produce, prepared/perishable food products, other product). Arranges the acceptance of product from national, regional, and local channels following established decision making guidelines
  7. Contacts donors by phone and in person to secure donation commitments
  8. Maintains and nurtures donor relationships through periodic visits, phone calls, thank you letters; encourages participation in food bank events whenever possible
  9. Responds to special needs and requirements of donors
  10. Troubleshoots problems that prevent or inhibit donor participation
  11. Creates and implements donor retention and recognition policies and procedures in coordination with Development Department
  12. Assists in monitoring of donated product to ensure correct receipting
  13. Oversees supervision and direction of Second Harvest transportation, including delivery to partner agencies and pick up of food and grocery products
  14. Responsible for purchasing food and other product from appropriate vendors
  15. Reviews of product offerings from Feeding America’s Choice System, bidding on product as appropriate to our needs and budget
  16. Maintains positive relationships with other food banks, secures product as appropriate
  17. Secures third party transportation for delivery of product to warehouse

Application Qualifications

Required Qualifications (knowledge, skills, abilities, competencies)

Education: Four year degree in marketing or social service field, or four years experience in related field. Knowledge of food banking systems and practices.

Experience: Minimum of 3 to 5 years of progressive experience and responsibility in a procurement and supervisory position

Understanding of warehouse and inventory control systems and practices. Ability to work in partnerships with other staff. Ability to persuade, negotiate, and convince donors to make contributions to the organization Ability to manage multiple and complex projects Strong supervisory skills, verbal and written communication skills, judgment and decision-making skills Ability to work well with ever changing priorities and or situations Must be a self-starter who can work well with people at all levels both in and out of the organization Ability to maintain a high level of confidentiality in all duties Computer skills with experience working with Microsoft Word, Excel, and PowerPoint


Compensation and Benefits The position pays $46,000 - $50,440 with excellent benefits

Deadline June 30, 2017
How to Apply

Please submit your resume and cover letter to:

About the Organization

America's Second Harvest of the Big Bend is the food bank that distributes millions of pounds of food every year to hungry families in the 11-county region of the Big Bend. In Fiscal Year 2015-2016, we distributed over 6.5 million pounds of food, enough for 5.2 million meals, to our partner agencies in the Big Bend community. These nonprofit and faith-based organizations distributed the food to over 50,000 people each month. The food that we distribute includes donated products from national manufacturers, local wholesalers and retailers, other food banks, and local food drives. We also distribute USDA Commodities through The Emergency Food Assistance Program (TEFAP), and food that we purchase. We do this in partnership with over 100 non-profit and faith based organizations who serve individuals, families, children and other low-income persons with special needs. Our food is delivered and distributed to the partner agencies, who provide food pantries, feeding sites and residential programs for those in need. Our operating hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. We are closed on Saturday, Sunday and designated holidays. Food is distributed though our partner agencies and no food is distributed to the public at this location. One in five people in the Big Bend experience hunger on a regular basis. Every month, more than 50,000 people receive our food, one-quarter of whom are children, and 11% are seniors. An additional 750,000 pounds of food is estimated to be available if Second Harvest could obtain the resources to process and deliver it. Ten pounds of donated food provides approximately 8 meals for a family. A $10 contribution allows Second Harvest to obtain 50 lbs. of food or 40 meals for a family. The numbers of those in need continue to increase, so we are also working to increase the amount of food available. We hope that you will join us as we fight hunger and feed hope

Additional Information

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop; kneel, crouch, and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus. Work Environment The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position may include:

  • EXPOSURE TO WEATHER - Exposure to hot, cold, wet, humid, or windy conditions caused by the weather.
  • EXTREME COLD - Exposure to non-weather-related cold temperatures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Director of Food Resources plays a vital role in managing all aspects of food and grocery product procurement.   This position has oversight and responsibility for product procurement from the following channels: local and regional food donors, purchase program vendors, other food banks, Feeding Florida, Society of St. Andrew and Feeding America.

This position is responsible for the oversight and policy direction of the Food Resources Department, including establishing and maintaining relationships with food donors from various markets, as well as supervising other department managers and employees, including the Food Resources and Transportation Manager.  A high degree of commitment, availability, flexibility, and dependability is essential for success in this position.

This position maintains the America’s Second Harvest of the Big Bend’s standards and supports the overall mission of the organization.

You will uphold our mission:   Fighting Hunger, Feeding Hope


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