Strategic Development of Feeding San Diego’s Distribution Center Operations
- Build upon and improve Feeding San Diego’s Distribution Center operating efficiency.
- Develop an effective team with a focus on better service to families facing hunger throughout San Diego County.
- Maintain regular training, personal development, mission inspiration, and team building activities for the operations team.
- Leverage technology to better communicate challenges and opportunities to functions beyond operations.
- Train staff on personal safety requirements appropriate to their role to ensure a safe distribution center and driver team
- Test for knowledge retention and maintain accurate records
- Ensure adherence to all applicable laws and regulations as well as Feeding San Diego’s safety policies and procedures
- Lead Feeding San Diego’s cross functional “Food Safety Team” in ensuring food safety programs are updated regularly, at least annually, to ensure compliance with all applicable laws and regulations
- Train operations staff and all staff as appropriate, test for knowledge retention, maintain accurate records.
- Maintain applicable food safety training, including ServSafe Manager
- Schedules facility audits and is main point of contact for auditors.
- With a team of 4 (Food Sourcing Manager, Food Sourcing Coordinator, Retail Store Donations Coordinator, Food Service Donations Coordinator), secure over 20 million pounds of food annually.
- Ensure excellent relationship building activities and customer service
- Leverage current opportunities with an innovative eye to what is possible
- Ensure effective communication among operations team staff and external partners, including distribution partners, other neighboring food banks, and Feeding America. Receiving, Order Processing, Inventory Control
- With a team of 5 (Inventory Control Manager, Inventory Control Coordinator, Safety and Sanitation Coordinator, Warehouse Team Members (2)), ensure the safe, efficient, and accurate movement of unpredictable inbound food products.
- Responsible for ensuring daily, weekly, monthly, and annual counts to ensure inventory integrity Facility and Equipment Maintenance
- Manage current equipment and facility through preventative maintenance and appropriate repairs - Respond with appropriate urgency to facility or equipment emergencies
- Forecast long term facility and equipment needs
- With a team of 4 (Volunteer Program Manager, Volunteer Coordinator, Part-Time Volunteer Project Lead (2)) ensure an excellent volunteer experience while accomplishing the work of the organization through a volunteer force providing the equivalent time of 25 full time staff.
- Support recruitment, retention, recognition, and personal/food safety training
- Ensure the effective communication among operations team staff and external partners, including corporate, education, non-profit group and individual volunteers
Transportation and Fleet Management
- With a team of 10 (Distribution Manager, Driver Lead, Driver (6), Overnight Driver (2)), ensure the safe, efficient, and customer service driven distribution and pick up of food product.
- Ensure compliance with all applicable laws and best practices
- Manage fleet for optimal life span. Forecast long term fleet needs
INTERACTION As assigned, the incumbent will interact closely with all Feeding San Diego staff, food donors/vendors, Feeding America national office, FSD’s network of partner agencies, volunteers, FSD board and staff and others from the community.
|About the Organization
Founded in 2007, Feeding San Diego is the leading hunger-relief organization in San Diego County. The non-profit organization, funded by philanthropic and community support, is devoted to leading our community in the fight against hunger by efficiently providing access to food and nutritious meals. We fight hunger locally through partnerships with purpose, working hand-in-hand with partner agencies, local school districts, corporate partners and a network of volunteers to serve 60,000 children, families and seniors in need each week.
The Director of Operations is a senior level management position responsible for the effective distribution of over 20 million pounds of food annually to families facing hunger throughout San Diego County. This position works closely with the Chief Operations Officer and Director of Programs to continuously improve service to families facing hunger in our community by managing a safe, food safe, efficient distribution center; breaking down natural barriers between departments and building an excellent team of staff and volunteers with an eye toward future success. The Director of Operations provides direct oversight, accountability, and inspiration to the following direct reports and their staff: Food Sourcing Manager, Inventory Control Manager, Volunteer Programs Manager, and Transportation Manager. This position also ensures compliance with current Good Manufacturing Practices, California Department of Public Health Retail Food Code, Cal-OSHA, California DMV, Department of Transportation, and Feeding America contract.